Orbit Showtime

Old Aug 19th 2010, 5:20 am
  #1  
BE Enthusiast
Thread Starter
 
Millsyisland's Avatar
 
Joined: Jan 2009
Location: Abu Dhabi
Posts: 897
Millsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond repute
Default Orbit Showtime

I have finally lost all patience with EVision after my latest customer service experience with them (regarding ELife - don't bother), so want to consider having the Showtime satellite installed instead.

However, one question I have that I cannot find the answer to is that I currently have three cable boxes in my villa and just pay a nominal extra monthly fee for the additional outlets.

With Showtime, does anyone have additional boxes, and if so, do you have to pay a whole additional subscription for each or is it a nominal additional charge? Do you have to have a satellite dish for each or can they route them all from the same dish?

Thank you in advance!
Millsyisland is offline  
Old Aug 19th 2010, 6:47 am
  #2  
Hit 16's
 
Bahtatboy's Avatar
 
Joined: Mar 2010
Location: Of all the gin joints, in all the towns, in all the world, she walks into mine
Posts: 13,118
Bahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond repute
Default Re: Orbit Showtime

When I moved earlier this year I brought with me the old OSN box. I needed a new subscription because the previous one had lapsed. AED777 for digi box (old one not digi), set-up and 1st month's subscription; the installation guys tried to use one of the many dishes on my (shared) roof, but decided to install a new one just for me; all included in the price.

Was a shitty picture to start with, but is ok now.
Bahtatboy is offline  
Old Sep 16th 2010, 7:54 am
  #3  
BE Enthusiast
 
csdf's Avatar
 
Joined: Jun 2010
Location: Abu Dhabi
Posts: 794
csdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond repute
Default Re: Orbit Showtime

Bahtatboy, when you say "installation guys", who are they? We're going to by a Showtime box (from somewhere like Plug Ins or E-City, presumably) ... does the shop that sells you the box also install it for you?
csdf is offline  
Old Sep 16th 2010, 8:03 am
  #4  
Account Closed
 
Joined: Jul 2007
Posts: 7,028
lionheart is an unknown quantity at this point
Default Re: Orbit Showtime

Normally OSN provide the box and do the installation free of charge...don't they?
lionheart is offline  
Old Sep 16th 2010, 8:13 am
  #5  
BE Enthusiast
 
csdf's Avatar
 
Joined: Jun 2010
Location: Abu Dhabi
Posts: 794
csdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond reputecsdf has a reputation beyond repute
Default Re: Orbit Showtime

I have no idea...I've
a) never had satellite TV before
b) never had TV in the UAE before
c) never had any contact with Showtime before

So I'm somewhat in the dark.
csdf is offline  
Old Sep 16th 2010, 8:41 am
  #6  
BE Enthusiast
Thread Starter
 
Millsyisland's Avatar
 
Joined: Jan 2009
Location: Abu Dhabi
Posts: 897
Millsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond reputeMillsyisland has a reputation beyond repute
Default Re: Orbit Showtime

Yes, LH is right - if you subscribe directly to Showtime over the phone or through one of their kiosks/shops, depending upon which package you go for, they'll provide either a free box/dish etc, or charge a one-off fee, which should include installation.

I guess if you buy a box directly from a shop, you'd still need to get Showtime to put up a dish and provide a card for the box, so probably better just to go straight to them.

The minimal contact I've had with Showtime is that they seem pretty good, a million times better than Evision (not difficult) although I have heard one or two horror stories, but you could say that about any UAE retailer.

Note - Spell-checker suggestion for Evision - Evasion - perfect.
Millsyisland is offline  
Old Sep 16th 2010, 10:03 am
  #7  
Forum Regular
 
Shehryar's Avatar
 
Joined: Dec 2008
Location: Dubai, UAE
Posts: 166
Shehryar is a jewel in the roughShehryar is a jewel in the roughShehryar is a jewel in the roughShehryar is a jewel in the rough
Default Re: Orbit Showtime

Originally Posted by Millsyisland View Post
Yes, LH is right - if you subscribe directly to Showtime over the phone or through one of their kiosks/shops, depending upon which package you go for, they'll provide either a free box/dish etc, or charge a one-off fee, which should include installation.

I guess if you buy a box directly from a shop, you'd still need to get Showtime to put up a dish and provide a card for the box, so probably better just to go straight to them.

The minimal contact I've had with Showtime is that they seem pretty good, a million times better than Evision (not difficult) although I have heard one or two horror stories, but you could say that about any UAE retailer.
Agreed. I've been with Showtime and now OSN for many years, and for the most part, have had few complaints. Relative to middle-eastern standards of customer service, they are excellent. They are not BSkyB, but then who is?

Am now getting eLife for the other rooms - didn't realise it had a bad reputation when it came to service? What were the issues you had with them?

I guess the obvious issue is that OSN / Showtime is a private company with shareholders and a management that's keen to turn out a profit and retain its customers. It also has some competition.

Etisalat, on the other hand, isn't private. It is also a monopoly.

That Smith guy had it right all the time.
Shehryar is offline  
Old Sep 16th 2010, 11:12 am
  #8  
Hit 16's
 
Bahtatboy's Avatar
 
Joined: Mar 2010
Location: Of all the gin joints, in all the towns, in all the world, she walks into mine
Posts: 13,118
Bahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond reputeBahtatboy has a reputation beyond repute
Default Re: Orbit Showtime

Bought my subscription from the shop on Electra, and without having to do anything else OSN rang and arranged a time for the installation guys to come and do their work. Was relatively painless.
Bahtatboy is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Contact Us Archive Advertising Cookie Policy Privacy Statement Terms of Service

Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.