Maui Jim - excellent service
Dec 11th 2013, 4:24 am
#1
Lost in BE Cyberspace
Thread Starter
Joined: Aug 2009
Location: Disneyland, Dubai
Posts: 15,887
Maui Jim - excellent service
I don't normally do this... but I must report excellent customer service at the Maui Jim repair centre.
I sent a pair of sunnies off for new lenses as I had scratched them to shit.
250dh for new lenses (they cost 800dh in the first place) - The glasses were returned after only 3 days and not only did they replace the lenses, but they - free of charge - replaced the arms, nose bridge, the screws and provided me a new cleaning cloth and case.
If I wasn't so naive, I may even think that they just sent me a new pair.
I sent a pair of sunnies off for new lenses as I had scratched them to shit.
250dh for new lenses (they cost 800dh in the first place) - The glasses were returned after only 3 days and not only did they replace the lenses, but they - free of charge - replaced the arms, nose bridge, the screws and provided me a new cleaning cloth and case.
If I wasn't so naive, I may even think that they just sent me a new pair.
Dec 11th 2013, 5:09 am
#2
Concierge
Joined: Feb 2007
Posts: 29,625
Re: Maui Jim - excellent service
I don't normally do this... but I must report excellent customer service at the Maui Jim repair centre.
I sent a pair of sunnies off for new lenses as I had scratched them to shit.
250dh for new lenses (they cost 800dh in the first place) - The glasses were returned after only 3 days and not only did they replace the lenses, but they - free of charge - replaced the arms, nose bridge, the screws and provided me a new cleaning cloth and case.
If I wasn't so naive, I may even think that they just sent me a new pair.
I sent a pair of sunnies off for new lenses as I had scratched them to shit.
250dh for new lenses (they cost 800dh in the first place) - The glasses were returned after only 3 days and not only did they replace the lenses, but they - free of charge - replaced the arms, nose bridge, the screws and provided me a new cleaning cloth and case.
If I wasn't so naive, I may even think that they just sent me a new pair.
Dec 11th 2013, 5:09 am
#3
Lost in BE Cyberspace
Thread Starter
Joined: Aug 2009
Location: Disneyland, Dubai
Posts: 15,887
Re: Maui Jim - excellent service
http://www.mauijim.com/let-us-help/c...-us-dubai.html
http://www.mauijim.com/let-us-help/repair-form.html
http://www.mauijim.com/let-us-help/repair-form.html
Dec 11th 2013, 5:12 am
#4
Concierge
Joined: Feb 2007
Posts: 29,625
Re: Maui Jim - excellent service
Dec 11th 2013, 5:33 am
#5
Account Closed
Joined: Feb 2011
Posts: 0
Re: Maui Jim - excellent service
You've gone soft.
Dec 11th 2013, 5:39 am
#6
BE Enthusiast
Joined: Sep 2008
Location: Dubai, United Arab Emirates
Posts: 930
Dec 11th 2013, 5:40 am
#7
BE Forum Addict
Joined: Nov 2009
Posts: 3,096
Re: Maui Jim - excellent service
I wonder if Serengeti and Ray ban offer similar service. I've some as good as new sunnies with cracked lenses.
Dec 11th 2013, 5:47 am
#8
Lost in BE Cyberspace
Thread Starter
Joined: Aug 2009
Location: Disneyland, Dubai
Posts: 15,887
