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Maui Jim - excellent service

Maui Jim - excellent service

Old Dec 11th 2013, 4:24 am
  #1  
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Default Maui Jim - excellent service

I don't normally do this... but I must report excellent customer service at the Maui Jim repair centre.

I sent a pair of sunnies off for new lenses as I had scratched them to shit.

250dh for new lenses (they cost 800dh in the first place) - The glasses were returned after only 3 days and not only did they replace the lenses, but they - free of charge - replaced the arms, nose bridge, the screws and provided me a new cleaning cloth and case.

If I wasn't so naive, I may even think that they just sent me a new pair.
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Old Dec 11th 2013, 5:09 am
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Default Re: Maui Jim - excellent service

Originally Posted by Millhouse View Post
I don't normally do this... but I must report excellent customer service at the Maui Jim repair centre.

I sent a pair of sunnies off for new lenses as I had scratched them to shit.

250dh for new lenses (they cost 800dh in the first place) - The glasses were returned after only 3 days and not only did they replace the lenses, but they - free of charge - replaced the arms, nose bridge, the screws and provided me a new cleaning cloth and case.

If I wasn't so naive, I may even think that they just sent me a new pair.
contact information please
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Old Dec 11th 2013, 5:09 am
  #3  
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Default Re: Maui Jim - excellent service

Originally Posted by Blue Cat View Post
contact information please
http://www.mauijim.com/let-us-help/c...-us-dubai.html

http://www.mauijim.com/let-us-help/repair-form.html
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Old Dec 11th 2013, 5:12 am
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Default Re: Maui Jim - excellent service

thank you
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Old Dec 11th 2013, 5:33 am
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Default Re: Maui Jim - excellent service

You've gone soft.
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Old Dec 11th 2013, 5:39 am
  #6  
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Default Re: Maui Jim - excellent service

Originally Posted by Scamp View Post
You've gone soft.
Agreed.

Millhouse - when did you grow a mangina dude?
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Old Dec 11th 2013, 5:40 am
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Default Re: Maui Jim - excellent service

I wonder if Serengeti and Ray ban offer similar service. I've some as good as new sunnies with cracked lenses.
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Old Dec 11th 2013, 5:47 am
  #8  
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Default Re: Maui Jim - excellent service

Originally Posted by Ronnie Biggs View Post
Agreed.

Millhouse - when did you grow a mangina dude?
It's always been there. I tend to cover it with my pink shirts.
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