Blue Cat

Yesterday I made a transaction on line and five minutes later we were the victims of credit card fraud, someone was spending on our card. The bank were superb and rang us before we got a chance to ring them!! (HSBC believe it or not). So how does this happen? is it related to the transaction I made which was a reservation not an actual payment or are the two totally unrelated?

weasel decentral

If you made the payment online, using your computer, its related to the viruses which are present on your computer logging the credit card details.

typical

That's the (much more likely) answer. The other possible answer is that the website was a fake or was hacked.

Autonomy

Was the transaction done using public wifi (cafe, mall etc) - quite easy to grab data over public networks...

typical

Credit card details should have been SSL encrypted...

Of course, that doesn't stop the shoulder sufers

Blue Cat

so what can I do about that?

Blue Cat

no secure network at home

The Dean

Stop booking online - don't even book by phone............ go physically (i.e. in person) to the travel agent/shop/whatever and do it all the old-fashioned way.

Blue Cat

I will from now on

Kix

And back to the dark ages we go. How come it's no problem pretty much everywhere else in the world.

Unless BC does have some Malware.....

weasel decentral

download or install any sort of anti-virus software. AVG, kaspersky, malware bytes, spybot.
install them and run with the computer in safe mode. (press f8 as the computer boots up to enter safe mode)

weasel decentral

I assume you have having a laugh

The Dean

Partly............. but not entirely.

britexpat76

Are some people just more susceptible to this by not protecting themselves properly? I have bought things over the Internet for more than 10 years, If you include my payments to Bookmakers and Poker sites I would say more than 1 transaction a day and I have never had a problem. There has been maybe one or two "High Risk" sites whilst inebriated.

UKCityGent

I use a credit card just for internet use only (the limit is pretty minimal $1000 only). If i need to buy anything greater than $1000 - i make a call to the bank and they will increase it to whatever i need.

Other way maybe to buy pre-paid credit cards and keep topping them up regularly.