cat people
Dec 18th 2008, 8:18 am
#16
100% British Beef
Joined: Jan 2008
Location: In A Field
Posts: 1,102
Re: cat people
I'm sure you would but no. sufficed to say axa have always proved to be alright RSA were shite. nuff said
I'm sure AXA to have customers that aren't happy with their service, in fact you could probably say the same for pretty much every company in the world! Like I said you will never please everybody and each person will have a different experience/opinion about certain companies.
Do you work for AXA by any chance?
Bison
Last edited by Bison; Dec 18th 2008 at 8:21 am.
Dec 18th 2008, 12:36 pm
#17
**** it we'll do it live
Joined: Oct 2004
Location: Dubai
Posts: 7,892
Re: cat people
Fair enough, you can't please everyone I suppose. There are always 2 sides to the story as well, so we'll just leave it there.
I'm sure AXA to have customers that aren't happy with their service, in fact you could probably say the same for pretty much every company in the world! Like I said you will never please everybody and each person will have a different experience/opinion about certain companies.
Do you work for AXA by any chance?
Bison
I'm sure AXA to have customers that aren't happy with their service, in fact you could probably say the same for pretty much every company in the world! Like I said you will never please everybody and each person will have a different experience/opinion about certain companies.
Do you work for AXA by any chance?
Bison
and no i dont work for an insurance co. of any kind, in fact i'd rather nail my nuts to a plank than work in insurance
Dec 18th 2008, 12:40 pm
#18
Truth is the safest lie.
Joined: Jul 2008
Location: @ the beach.
Posts: 7,241
Re: cat people
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Dec 18th 2008, 1:44 pm
#19
If I have to explain...
Joined: Sep 2008
Location: Where ever the road takes me
Posts: 3,999
Dec 18th 2008, 6:59 pm
#21
Lost in BE Cyberspace
Joined: Dec 2006
Posts: 23,434
Re: cat people
yes there are two stories, 1 where i and other customers are entitled to the insurance that they pay for and legitimately make a claim against, the other is the insurance co. would rather keep your money and tell you to **** off.
and no i dont work for an insurance co. of any kind, in fact i'd rather nail my nuts to a plank than work in insurance
and no i dont work for an insurance co. of any kind, in fact i'd rather nail my nuts to a plank than work in insurance
Dec 19th 2008, 9:47 pm
#23
100% British Beef
Joined: Jan 2008
Location: In A Field
Posts: 1,102
Re: cat people
Unfortunately for Bison, his nuts have been well nailed to a plank since 99...So are Lionheart's nuts and Shadya's nuts...
If the insurer "kept your money" then I am sure there was a legitimate reason for it, I know we just paid out nearly a million dirhams after some guy wrote his Audi R8 off, so it certainly isn't the case that they don't payout for what your covered for.
If your not happy with the service then I am sure you could escalate your concerns in the right way and that they would be fully invetigated.
I'm sure no company is in the business of trying to piss their customers off and I know for sure that our customer retention is over 90% so we must be doing something right.
Bison
Dec 20th 2008, 4:34 am
#24
Concierge
Joined: Feb 2007
Posts: 29,625
Re: cat people
I love my job and my customers love the service I provide, I do my best for people and that's all I can do.
If the insurer "kept your money" then I am sure there was a legitimate reason for it, I know we just paid out nearly a million dirhams after some guy wrote his Audi R8 off, so it certainly isn't the case that they don't payout for what your covered for.
If your not happy with the service then I am sure you could escalate your concerns in the right way and that they would be fully invetigated.
I'm sure no company is in the business of trying to piss their customers off and I know for sure that our customer retention is over 90% so we must be doing something right.
Bison
If the insurer "kept your money" then I am sure there was a legitimate reason for it, I know we just paid out nearly a million dirhams after some guy wrote his Audi R8 off, so it certainly isn't the case that they don't payout for what your covered for.
If your not happy with the service then I am sure you could escalate your concerns in the right way and that they would be fully invetigated.
I'm sure no company is in the business of trying to piss their customers off and I know for sure that our customer retention is over 90% so we must be doing something right.
Bison
Dec 20th 2008, 4:51 am
#25
If I have to explain...
Joined: Sep 2008
Location: Where ever the road takes me
Posts: 3,999
