TGFKASE

Want to find out if anyone else has experience of this.

Due to a lack of parking spaces around a relatively new hotel not far from TECOM (BC, you know where I mean!!) I decided to give up finding one myself and let the valet guys find one for me...

After an hour in the contemporary 'English' bar within this establishment, I was approached by the Front of House manager and advised that the car had been damaged. He was at great pains, as we approached the car, to point out that the hotel accept no liability for damage done while in their care and was only willing to offer a 'token' payment towards the damage...

I still do not know how the damage occured (it was at least an hour after I had entered the hotel) and am a lil bit p***ed off that he seemed more bothered about how much it was gonna cost him...

Inselaffen

if its damaged by them then its their responsibility. If its damaged by someone else when in their custody then they are not responsible.

a waiver does not absolve them of their duty of care

TGFKASE

He kept quoting the back of the card where they state that they accept no responsibility.... I was a lil suspect as they would not tell me how it happened, which lends me to think that they damaged it, as opposed to someone outwith the hotel damaged it...

Grace O Malley

happened to me, my car was less than one week old.....

The hotel will take no responsibility and as you said, the hotel told me to read the back of the parking ticket... where it states they hold no responsibility

IN the end i left it as they were going to deduct it from the employees salary.....

SHeraton???

TGFKASE

Nope, its the latest hotel from the Rotana group.... Have to admit I just put the cat amongst the pigeons by pointing out to them that I am responsible for where the guys coming to train are put.. In 3 months, 70 odd guys all for minimum 2 week stints... See if they can do the math... and cough up for the full cost of repair....

lionheart

Personally I would never trust a complete stranger to park my car in this country. It's like leaving your baby with someone you don't know or trust.

Grace O Malley

LH you craic me up!

The Dean

I left my baby with a valet parking attendant once............

......... when I returned, the rear end was a terrible mess.................

Inselaffen

ask to see their CCTV videos from the parking area.

Just because they write on the back of a ticket that they are not responsible it doesnt mean that is true. If their employee was negligent whilst driving your car or another of their drivers negligently drove into you car then they are vicariously responsible for the damage to your car (was it the chavy red one?).

Blue Cat

how much damage? take it down to Bur Dubai police station tell them someone bumped you in a carpark, get the green slip, get it repaired. Done

Spugsy

me too, this place wouldn't be the same without him.