Originally Posted by goosegirl

http://www.danskebank.ie/en-ie/perso...ages/24-7.aspx

This looks like a good product on the face of it for ROI use. A fixed 5 euro charge per qtr. Plus it's a Danish Bank & based in post offices/some local advisory centres which is useful.

Originally Posted by Kevrev

The bank of Ireland is that desperate to avoid gaining customers it seems to be refusing to accept their money! I have passed the application process along with all the ID hoops I had to jump through to open an account. Then weeks later I get a phone call saying "we need you to open with a balance, it can be as little as €5". Ok sais I, I will transfer it now. My existing English bank wants £8 in fees for this privilege so I ditch that idea. Next idea = ring Irish bank and just do a card payment. Oh no! We cant accept card payments! I say "what??? Your a f bank!!" Still cant accept card payments. Ok so idea number 3 = I post it to them. Months later I get my €5 note back in the post with a letter saying "our centralised post collection office cannot accept cash!"
My parents are currently in Ireland so I gave them the letter along with the note saying deposit this please. Just had a phone call from dad saying they have lost paperwork and I will have to do it all again. I said "oh no I bloody wont! Iv had enough. If they are that incompetent I will use a different bank. So parents are now picking up applications for aib and ulster banks for me :P

Originally Posted by jenny-laurel

My husband and I opened a bank account with Ulster bank purely because the fees were the cheapest. Took along all our I.D and opened the account no problem. Got the cards and online banking details all sent through ( we are based in U.K but have a property in Ireland also ). 3 months (!) later my husband recieved a letter saying his middle name did not appear on the utility bill he had provided as I.D. Bearing in mind we are not resident in Ireland he asked could they wait for 2 weeks when we were coming over and he would bring additional I.D with his middle name on. Yes they siad. Meanwhile we recieved a letter and the balance of our account in a cheque form through the post saying the account was closed. 2 days later we arrived in Ireland, went to the Ulster Bank and queried the situation. They were very unhelpful, the person we needed to see was day off ( only ONE person could deal with this?! ) so we came back-she's at lunch-so we came back again-no, she says, the account is closed due to insufficient I.D. Would not listen to any explanation or reason. What this woman is doing working in the public sector I do not know, she was rude and dismissive. We went a few doors down and opened up an account with the Bank of Ireland, no problem, no hassle and no rude, incompetent staff. Yes the charges are higher but it's worth it NOT to have to see this awful woman again. One thing I do find in Ireland is that customer service is non-existent. If their friend is in the shop, you are totally ignored while they have a conversation about anything and everything. Then you are treated as a huge inconvenience. I am told this only happens in the small knit community villages, I hope so.

Originally Posted by goosegirl

Every little helps so they say!

Yes Kev, get on to it. It takes about half an hour of your time but I felt like it was another thing crossed of the BIG list.

Ulster Bank Phone number 0800 046 6486

Originally Posted by sickntired

It happens in towns as well, but not cities. You just have to be rude and sarcastic with them, you'll get used to the backward ways.

Originally Posted by jenny-laurel

Yes,I suppose so, but I'm not like that and find it hard to be that way. But on a positive note, MOST people are very friendly and welcoming. We do find it difficult to get tradesman, for example a plumber or electrican, a lot are wary of 'non locals' and obviously think we are going to do a bunk and not pay them! I guess I'd be the same in their shoes. We are relying on word of mouth and recommendation, even then they don't turn up! Very frustrating.

Originally Posted by Kevrev

The bank of Ireland is that desperate to avoid gaining customers it seems to be refusing to accept their money! I have passed the application process along with all the ID hoops I had to jump through to open an account. Then weeks later I get a phone call saying "we need you to open with a balance, it can be as little as €5". Ok sais I, I will transfer it now. My existing English bank wants £8 in fees for this privilege so I ditch that idea. Next idea = ring Irish bank and just do a card payment. Oh no! We cant accept card payments! I say "what??? Your a f bank!!" Still cant accept card payments. Ok so idea number 3 = I post it to them. Months later I get my €5 note back in the post with a letter saying "our centralised post collection office cannot accept cash!"
My parents are currently in Ireland so I gave them the letter along with the note saying deposit this please. Just had a phone call from dad saying they have lost paperwork and I will have to do it all again. I said "oh no I bloody wont! Iv had enough. If they are that incompetent I will use a different bank. So parents are now picking up applications for aib and ulster banks for me :P

Originally Posted by Kevrev

UPDATE: They didn't lose the paperwork after all, my senile dad decided to try to pay in my €5 at the Roscommon branch even though I told him the Elphin branch AND wrote it on the envelope! Dad knows best of course :P Phoned bank today and account opened and €5 note being tracked down as we speak (will not hold breath)