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Puzzle over rail ticket booking attempt

Puzzle over rail ticket booking attempt

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Old Aug 24th 2007, 12:01 pm
  #1  
Terry Pinnell
Guest
 
Posts: n/a
Default Puzzle over rail ticket booking attempt

My wife went to www.raileurope.com, a US-based site, and found a train
Budapest to Prague, 23/10/2007, 09:50, single
but couldn't book it because UK didn't appear in the Countries list.
Eventually we found an obscure link to the alternative site for
English users at www.raileurope.co.uk

However, at that site there was no such train!

Anyone have any idea why this might arise please? And/or a UK email or
phone number?

--
Terry, West Sussex, UK
 
Old Aug 24th 2007, 3:58 pm
  #2  
B Vaughan
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Posts: n/a
Default Re: Puzzle over rail ticket booking attempt

On Fri, 24 Aug 2007 13:01:00 +0100, Terry Pinnell
<[email protected]> wrote:

>My wife went to www.raileurope.com, a US-based site, and found a train
>Budapest to Prague, 23/10/2007, 09:50, single
>but couldn't book it because UK didn't appear in the Countries list.
>Eventually we found an obscure link to the alternative site for
>English users at www.raileurope.co.uk
>
>However, at that site there was no such train!
>
>Anyone have any idea why this might arise please? And/or a UK email or
>phone number?

Raileurope USA sells single tickets for only a selection of trains,
which is by no means exhaustive and often excludes the most convenient
times of day. I imagine the same is true of the UK site, and the
trains for which they offer tickets may not be the same.

The tickets bought through RailEurope also tend to be overpriced. If
at all possible, buy them directly from the railway, even if it means
waiting until your arrival in Budapest. I don't know how heavily
booked the trains in Hungary are, or whether their tickets can be
purchased directly online; maybe someone else can advise you about
this.



--
Barbara Vaughan
My email address is my first initial followed by my surname at libero dot it
I answer travel questions only in the newsgroup
 
Old Aug 24th 2007, 4:00 pm
  #3  
Hatunen
Guest
 
Posts: n/a
Default Re: Puzzle over rail ticket booking attempt

On Fri, 24 Aug 2007 13:01:00 +0100, Terry Pinnell
<[email protected]> wrote:

>My wife went to www.raileurope.com, a US-based site, and found a train
>Budapest to Prague, 23/10/2007, 09:50, single
>but couldn't book it because UK didn't appear in the Countries list.
>Eventually we found an obscure link to the alternative site for
>English users at www.raileurope.co.uk
>
>However, at that site there was no such train!
>
>Anyone have any idea why this might arise please? And/or a UK email or
>phone number?

The best idea is to not buy rail tickets from RailEurope. The
fares are inflated and you have to pay shipping and handling.
They never show the assorted cheap fares available on the ground
in Europe, and they only show a few of the daily trains
available.

Go to http://bahn.hafas.de, choose English and see how many
trains are available. If you don't mind a couple of changes the
day is filled with trains you can take. But there are also a
number of direct trains. You should have no trouble getting
tickets on one of them, especially if you buy them a day or so
ahead.

--
************* DAVE HATUNEN ([email protected]) *************
* Tucson Arizona, out where the cacti grow *
* My typos & mispellings are intentional copyright traps *
 
Old Aug 24th 2007, 4:07 pm
  #4  
B Vaughan
Guest
 
Posts: n/a
Default Re: Puzzle over rail ticket booking attempt

On Fri, 24 Aug 2007 09:00:52 -0700, Hatunen <[email protected]> wrote:

>On Fri, 24 Aug 2007 13:01:00 +0100, Terry Pinnell
><[email protected]> wrote:
>
>>My wife went to www.raileurope.com, a US-based site, and found a train
>>Budapest to Prague, 23/10/2007, 09:50, single
>>but couldn't book it because UK didn't appear in the Countries list.
>>Eventually we found an obscure link to the alternative site for
>>English users at www.raileurope.co.uk
>>
>>However, at that site there was no such train!
>>
>>Anyone have any idea why this might arise please? And/or a UK email or
>>phone number?
>
>The best idea is to not buy rail tickets from RailEurope. The
>fares are inflated and you have to pay shipping and handling.
>They never show the assorted cheap fares available on the ground
>in Europe, and they only show a few of the daily trains
>available.
>
>Go to http://bahn.hafas.de, choose English and see how many
>trains are available. If you don't mind a couple of changes the
>day is filled with trains you can take. But there are also a
>number of direct trains. You should have no trouble getting
>tickets on one of them, especially if you buy them a day or so
>ahead.

You can also see the schedules at the following Hungarian site:

http://www.elvira.hu/elvira.dll/index?LANGUAGE=2

Under FAQ on that page, I found the following, which has an email
address that may be helpful:

<< We plan to realize booking tickets and seats through the internet
in the immediate future. We are having talks with the specialists of
the Hungarian State Railways now.

For international booking please connect Hungarian State Railways at
[email protected]. >>


--
Barbara Vaughan
My email address is my first initial followed by my surname at libero dot it
I answer travel questions only in the newsgroup
 
Old Aug 24th 2007, 4:28 pm
  #5  
Mr Lim
Guest
 
Posts: n/a
Default Re: Puzzle over rail ticket booking attempt

Rail europe is a private company acting as a ticket agency largely
owned by French railways, to sell tickets and passes overseas ,
generally at inflated prices , avoid. or put it another way rip off
Americans who tend to think its a railway company and that first
class is essential + extras etc
Nearly always esier to get the ticket on the ground or try
http://www.bahn.co.uk/db_uk/view/index.shtml they may cover the
country
 
Old Aug 24th 2007, 5:29 pm
  #6  
B Vaughan
Guest
 
Posts: n/a
Default Re: Puzzle over rail ticket booking attempt

On Fri, 24 Aug 2007 09:28:46 -0700, mr lim <[email protected]>
wrote:

>Rail europe is a private company acting as a ticket agency largely
>owned by French railways, to sell tickets and passes overseas ,
>generally at inflated prices , avoid. or put it another way rip off
>Americans who tend to think its a railway company and that first
>class is essential + extras etc
>Nearly always esier to get the ticket on the ground or try
>http://www.bahn.co.uk/db_uk/view/index.shtml they may cover the
>country

According to that site, they only sell tickets for travel within
Germany.

I seem to remember that the original poster was in the UK. It might be
possible to buy the ticket at a train station in the UK without going
through raileurope. In Italy, where I live, the larger train station
have an international ticket office which sells tickets for travel
outside Italy. I believe that it's not possible in the US, because
Raileurope has a monopoly there, but I would be surprised if there is
such a monopoly on a European country.

In any case, I agree with David Hatunen that it is unlikely that there
would have be a problem waiting until arrival in Hungary to buy the
onward ticket to Prague, especially if the stay in Hungary is longer
than a day or two. There are very frequent trains between the two
cities, which makes it unlikely that any particular train is full,
except maybe at the last minute or at the weekend or before or after a
national holiday. I think the proposed day of travel was a Tuesday,
and I can't imagine that there would be an unusual amount of travel
that day.
--
Barbara Vaughan
My email address is my first initial followed by my surname at libero dot it
I answer travel questions only in the newsgroup
 
Old Aug 24th 2007, 5:46 pm
  #7  
Hatunen
Guest
 
Posts: n/a
Default Re: Puzzle over rail ticket booking attempt

On Fri, 24 Aug 2007 19:29:48 +0200, B Vaughan<[email protected]>
wrote:

>On Fri, 24 Aug 2007 09:28:46 -0700, mr lim <[email protected]>
>wrote:
>
>>Rail europe is a private company acting as a ticket agency largely
>>owned by French railways, to sell tickets and passes overseas ,
>>generally at inflated prices , avoid. or put it another way rip off
>>Americans who tend to think its a railway company and that first
>>class is essential + extras etc
>>Nearly always esier to get the ticket on the ground or try
>>http://www.bahn.co.uk/db_uk/view/index.shtml they may cover the
>>country
>
>According to that site, they only sell tickets for travel within
>Germany.
>
>I seem to remember that the original poster was in the UK. It might be
>possible to buy the ticket at a train station in the UK without going
>through raileurope.

I understand the train stations in the UK no longer sell
continental tickets. I beleive that is no left to RailEurope in
London, a short distance from Picadilly Circus. Whetehr their
prices are more reasonable than the American prices, I don't
know. It bears invetigation.

>In Italy, where I live, the larger train station
>have an international ticket office which sells tickets for travel
>outside Italy. I believe that it's not possible in the US, because
>Raileurope has a monopoly there, but I would be surprised if there is
>such a monopoly on a European country.

As I mentioned, it seems to be true of the UK. But it should be
possible to buy tickets for almost anywhere in Europe at a major
rail station on the continent.


--
************* DAVE HATUNEN ([email protected]) *************
* Tucson Arizona, out where the cacti grow *
* My typos & mispellings are intentional copyright traps *
 
Old Aug 24th 2007, 6:28 pm
  #8  
-Rak
Guest
 
Posts: n/a
Default Re: Puzzle over rail ticket booking attempt

"Terry Pinnell" <[email protected]> wrote in message
news:[email protected]...
> My wife went to www.raileurope.com, a US-based site, and found a train
> Budapest to Prague, 23/10/2007, 09:50, single
> but couldn't book it because UK didn't appear in the Countries list.
> Eventually we found an obscure link to the alternative site for
> English users at www.raileurope.co.uk
>
> However, at that site there was no such train!
>
> Anyone have any idea why this might arise please? And/or a UK email or
> phone number?
>
> --
As previous replies, it is not a good site for you to buy from.

For general info on all train and ticket issues look at www.seat61.com ,
which is aimed mainly at UK users and is unbiased about how to buy.
And his Hungary page is http://www.seat61.com/Hungary.htm

As someone else suggests the German company is good in general for European
tickets www.bahn.co.uk and www.bahn.de and phone 08718 80 80 66
And try this Hungarian site http://www.elvira.hu/

I would just wait and buy it in Budapest but I don't know if the trains are
ever full in October.
 
Old Aug 24th 2007, 7:19 pm
  #9  
Mr Lim
Guest
 
Posts: n/a
Default Re: Puzzle over rail ticket booking attempt

On 24 Aug, 18:29, B Vaughan<[email protected]> wrote:
> On Fri, 24 Aug 2007 09:28:46 -0700, mr lim <[email protected]>
> wrote:
>
> >Rail europe is a private company acting as a ticket agency largely
> >owned by French railways, to sell tickets and passes overseas ,
> >generally at inflated prices , avoid. or put it another way rip off
> >Americans who tend to think its a railway company and that first
> >class is essential + extras etc
> >Nearly always esier to get the ticket on the ground or try
> >http://www.bahn.co.uk/db_uk/view/index.shtml they may cover the
> >country
>
> According to that site, they only sell tickets for travel within
> Germany.

Db uk does sell other tickets other than germany , scandinavia poland
austria switz , but not the one required
Stations in uk do not sell tickets for overseas railways . As well as
Rail europe in london , there is www.festtravel.co.uk among others
though the best bet is to buy there I would think.
>
> I seem to remember that the original poster was in the UK. It might be
> possible to buy the ticket at a train station in the UK without going
> through raileurope. In Italy, where I live, the larger train station
> have an international ticket office which sells tickets for travel
> outside Italy. I believe that it's not possible in the US, because
> Raileurope has a monopoly there, but I would be surprised if there is
> such a monopoly on a European country.
>
> In any case, I agree with David Hatunen that it is unlikely that there
> would have be a problem waiting until arrival in Hungary to buy the
> onward ticket to Prague, especially if the stay in Hungary is longer
> than a day or two. There are very frequent trains between the two
> cities, which makes it unlikely that any particular train is full,
> except maybe at the last minute or at the weekend or before or after a
> national holiday. I think the proposed day of travel was a Tuesday,
> and I can't imagine that there would be an unusual amount of travel
> that day.
> --
> Barbara Vaughan
> My email address is my first initial followed by my surname at libero dot it
> I answer travel questions only in the newsgroup
 
Old Aug 25th 2007, 6:17 am
  #10  
B Vaughan
Guest
 
Posts: n/a
Default Re: Puzzle over rail ticket booking attempt

On Fri, 24 Aug 2007 12:19:14 -0700, mr lim <[email protected]>
wrote:

>On 24 Aug, 18:29, B Vaughan<[email protected]> wrote:
>> On Fri, 24 Aug 2007 09:28:46 -0700, mr lim <[email protected]>
>> wrote:
>>
>> >Rail europe is a private company acting as a ticket agency largely
>> >owned by French railways, to sell tickets and passes overseas ,
>> >generally at inflated prices , avoid. or put it another way rip off
>> >Americans who tend to think its a railway company and that first
>> >class is essential + extras etc
>> >Nearly always esier to get the ticket on the ground or try
>> >http://www.bahn.co.uk/db_uk/view/index.shtml they may cover the
>> >country
>>
>> According to that site, they only sell tickets for travel within
>> Germany.
>
>Db uk does sell other tickets other than germany , scandinavia poland
>austria switz , but not the one required

That's odd, because on the web site they specifically said they
didn't:

<<Tariff abroad

For connections outside of Germany, a special ticket is required.
These offers are not bookable via the internet..>>

>Stations in uk do not sell tickets for overseas railways . As well as
>Rail europe in london , there is www.festtravel.co.uk among others
>though the best bet is to buy there I would think.

I see; raileurope is extending its tentacles.


--
Barbara Vaughan
My email address is my first initial followed by my surname at libero dot it
I answer travel questions only in the newsgroup
 
Old Aug 25th 2007, 8:02 am
  #11  
Mr Lim
Guest
 
Posts: n/a
Default Re: Puzzle over rail ticket booking attempt

On 25 Aug, 07:17, B Vaughan<[email protected]> wrote:
> On Fri, 24 Aug 2007 12:19:14 -0700, mr lim <[email protected]>
> wrote:
>
>
>
> >On 24 Aug, 18:29, B Vaughan<[email protected]> wrote:
> >> On Fri, 24 Aug 2007 09:28:46 -0700, mr lim <[email protected]>
> >> wrote:
>
> >> >Rail europe is a private company acting as a ticket agency largely
> >> >owned by French railways, to sell tickets and passes overseas ,
> >> >generally at inflated prices , avoid. or put it another way rip off
> >> >Americans who tend to think its a railway company and that first
> >> >class is essential + extras etc
> >> >Nearly always esier to get the ticket on the ground or try
> >> >http://www.bahn.co.uk/db_uk/view/index.shtmlthey may cover the
> >> >country
>
> >> According to that site, they only sell tickets for travel within
> >> Germany.
>
> >Db uk does sell other tickets other than germany , scandinavia poland
> >austria switz , but not the one required
>
> That's odd, because on the web site they specifically said they
> didn't:


Limited but this is the web site says , not a lot of help to the op .

Welcome to the Deutsche Bahn UK Booking Centre
Your premier address in the UK for rail tickets to Germany and other
European countries
 
Old Aug 25th 2007, 9:58 am
  #12  
-Rak
Guest
 
Posts: n/a
Default Re: Puzzle over rail ticket booking attempt

"B Vaughan" <[email protected]> wrote in message
news:[email protected]...
> On Fri, 24 Aug 2007 12:19:14 -0700, mr lim <[email protected]>
> wrote:
>
>>On 24 Aug, 18:29, B Vaughan<[email protected]> wrote:
>>> On Fri, 24 Aug 2007 09:28:46 -0700, mr lim <[email protected]>
>>> wrote:
>>>
>>> >Rail europe is a private company acting as a ticket agency largely
>>> >owned by French railways, to sell tickets and passes overseas ,
>>> >generally at inflated prices , avoid. or put it another way rip off
>>> >Americans who tend to think its a railway company and that first
>>> >class is essential + extras etc
>>> >Nearly always esier to get the ticket on the ground or try
>>> >http://www.bahn.co.uk/db_uk/view/index.shtml they may cover the
>>> >country
>>>
>>> According to that site, they only sell tickets for travel within
>>> Germany.
>>
>>Db uk does sell other tickets other than germany , scandinavia poland
>>austria switz , but not the one required
>
> That's odd, because on the web site they specifically said they
> didn't:
>
Where does it say that?
I had no trouble finding UK to Austria, UK to Poland , Paris-Poland etc. and
the main/front page clearly offers tickets to other countries.
Just look at http://www.bahn.co.uk/db_uk/view/index.shtml
 
Old Aug 26th 2007, 9:15 am
  #13  
Terry Pinnell
Guest
 
Posts: n/a
Default Re: Puzzle over rail ticket booking attempt

"RAK" <[email protected]> wrote:

>
>"Terry Pinnell" <[email protected]> wrote in message
>news:[email protected].. .
>> My wife went to www.raileurope.com, a US-based site, and found a train
>> Budapest to Prague, 23/10/2007, 09:50, single
>> but couldn't book it because UK didn't appear in the Countries list.
>> Eventually we found an obscure link to the alternative site for
>> English users at www.raileurope.co.uk
>>
>> However, at that site there was no such train!
>>
>> Anyone have any idea why this might arise please? And/or a UK email or
>> phone number?
>>
>> --
>As previous replies, it is not a good site for you to buy from.
>
>For general info on all train and ticket issues look at www.seat61.com ,
>which is aimed mainly at UK users and is unbiased about how to buy.
>And his Hungary page is http://www.seat61.com/Hungary.htm
>
>As someone else suggests the German company is good in general for European
>tickets www.bahn.co.uk and www.bahn.de and phone 08718 80 80 66
>And try this Hungarian site http://www.elvira.hu/
>
>I would just wait and buy it in Budapest but I don't know if the trains are
>ever full in October.

Thanks for all those replies. So far she has not been able to book a
ticket online, and so it looks as if she will have to do so in
Budapest, as several of you have suggested is the optimum approach.
(Apart from that not offering the reassurance of having a seat booked
well ahead!)

Her email enquiry to raileurope.com was obviously not properly read,
as no answer to her specific query was given. That seems to be
explained by Barbara's first reply.

--
Terry, West Sussex, UK
 

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