Getting a refund from British Air
#1
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My cruise got cancelled and I bought the airfare myself through a different
travel agency than I bought the cruise from. Any suggestions on how to get
a refund for the airfare without penalties of $200 pp, which is crazy?
qsh
travel agency than I bought the cruise from. Any suggestions on how to get
a refund for the airfare without penalties of $200 pp, which is crazy?
qsh
#2
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"QuiltShopHopper" wrote in message
news:[email protected]...
> My cruise got cancelled and I bought the airfare myself through a
different
> travel agency than I bought the cruise from. Any suggestions on how to
get
> a refund for the airfare without penalties of $200 pp, which is crazy?
> qsh
Your Travel Insurance will probably cover it but there may be an Excess.
(You DID buy Travel Insurance, didn't you?).
JohnT
news:[email protected]...
> My cruise got cancelled and I bought the airfare myself through a
different
> travel agency than I bought the cruise from. Any suggestions on how to
get
> a refund for the airfare without penalties of $200 pp, which is crazy?
> qsh
Your Travel Insurance will probably cover it but there may be an Excess.
(You DID buy Travel Insurance, didn't you?).
JohnT
#3
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Travel insurance never has paid for itself. It has always been a waste of
money. In this case, if I had bought it, the cost of the insurance would
have been more than the refund that insurance would have gotten me, so it's
still not worth it to buy.
But I didn't come here to talk about the value of travel insurance. I am
asking for suggestions on how to get a refund from British Air. If you
don't have suggestions on that, don't post.
"JohnT" wrote in message
news:[email protected]...
> "QuiltShopHopper" wrote in message
> news:[email protected]...
> > My cruise got cancelled and I bought the airfare myself through a
> different
> > travel agency than I bought the cruise from. Any suggestions on how to
> get
> > a refund for the airfare without penalties of $200 pp, which is crazy?
> >
> > qsh
> >
> Your Travel Insurance will probably cover it but there may be an Excess.
> (You DID buy Travel Insurance, didn't you?).
> JohnT
money. In this case, if I had bought it, the cost of the insurance would
have been more than the refund that insurance would have gotten me, so it's
still not worth it to buy.
But I didn't come here to talk about the value of travel insurance. I am
asking for suggestions on how to get a refund from British Air. If you
don't have suggestions on that, don't post.
"JohnT" wrote in message
news:[email protected]...
> "QuiltShopHopper" wrote in message
> news:[email protected]...
> > My cruise got cancelled and I bought the airfare myself through a
> different
> > travel agency than I bought the cruise from. Any suggestions on how to
> get
> > a refund for the airfare without penalties of $200 pp, which is crazy?
> >
> > qsh
> >
> Your Travel Insurance will probably cover it but there may be an Excess.
> (You DID buy Travel Insurance, didn't you?).
> JohnT
#4
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"QuiltShopHopper" wrote in message
news:[email protected]...
> "JohnT" wrote in message
> news:[email protected]...
> >
> > "QuiltShopHopper" wrote in message
> > news:[email protected]...
> > > My cruise got cancelled and I bought the airfare myself through a
> > different
> > > travel agency than I bought the cruise from. Any suggestions on how
to
> > get
> > > a refund for the airfare without penalties of $200 pp, which is crazy?
> > >
> > > qsh
> > >
> > Your Travel Insurance will probably cover it but there may be an Excess.
> > (You DID buy Travel Insurance, didn't you?).
> >
> > JohnT
> >
> Travel insurance never has paid for itself. It has always been a waste of
> money. In this case, if I had bought it, the cost of the insurance would
> have been more than the refund that insurance would have gotten me, so
it's
> still not worth it to buy.
> But I didn't come here to talk about the value of travel insurance. I am
> asking for suggestions on how to get a refund from British Air. If you
> don't have suggestions on that, don't post.
If you bought a flexible ticket then there is no problem. But if you bought
a rock-bottom priced non-refundable ticket then you will not get a refund.
You should have been aware of this when you bought the ticket. If you
weren't, then don't post!![Smile](https://britishexpats.com/forum/images/smilies/smile.gif)
JohnT
news:[email protected]...
> "JohnT" wrote in message
> news:[email protected]...
> >
> > "QuiltShopHopper" wrote in message
> > news:[email protected]...
> > > My cruise got cancelled and I bought the airfare myself through a
> > different
> > > travel agency than I bought the cruise from. Any suggestions on how
to
> > get
> > > a refund for the airfare without penalties of $200 pp, which is crazy?
> > >
> > > qsh
> > >
> > Your Travel Insurance will probably cover it but there may be an Excess.
> > (You DID buy Travel Insurance, didn't you?).
> >
> > JohnT
> >
> Travel insurance never has paid for itself. It has always been a waste of
> money. In this case, if I had bought it, the cost of the insurance would
> have been more than the refund that insurance would have gotten me, so
it's
> still not worth it to buy.
> But I didn't come here to talk about the value of travel insurance. I am
> asking for suggestions on how to get a refund from British Air. If you
> don't have suggestions on that, don't post.
If you bought a flexible ticket then there is no problem. But if you bought
a rock-bottom priced non-refundable ticket then you will not get a refund.
You should have been aware of this when you bought the ticket. If you
weren't, then don't post!
![Smile](https://britishexpats.com/forum/images/smilies/smile.gif)
JohnT
#5
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"QuiltShopHopper" wrote in message
news:[email protected]...
> Travel insurance never has paid for itself. It has always been a waste of
> money. In this case, if I had bought it, the cost of the insurance would
> have been more than the refund that insurance would have gotten me, so
it's
> still not worth it to buy.
> But I didn't come here to talk about the value of travel insurance. I am
> asking for suggestions on how to get a refund from British Air. If you
> don't have suggestions on that, don't post.
John T's suggestion about the travel insurance was quite helpful I think, as
some people would not know that their insurance may cover cancellation.
Your above response on the other hand is downright rude and I hope no-one
bothers to post any helpful replies to you. You bought the ticket, it isn't
BA's fault.
And I have never paid as much as $200p.p. for a travel policy (including
medical, cancellation, etc.), so in this case it should easily have paid for
itself .
And if you ever get really sick on a trip you may regret the lack of
insurance - a friend had medical and evacuation costs of around $1M some
years ago, for some 9 months in a coma in intensive care. I assume you can
afford such risks.
Roger
> "JohnT" wrote in message
> news:[email protected]...
> >
> > "QuiltShopHopper" wrote in message
> > news:[email protected]...
> > > My cruise got cancelled and I bought the airfare myself through a
> > different
> > > travel agency than I bought the cruise from. Any suggestions on how
to
> > get
> > > a refund for the airfare without penalties of $200 pp, which is crazy?
> > >
> > > qsh
> > >
> > Your Travel Insurance will probably cover it but there may be an Excess.
> > (You DID buy Travel Insurance, didn't you?).
> >
> > JohnT
> >
> >
news:[email protected]...
> Travel insurance never has paid for itself. It has always been a waste of
> money. In this case, if I had bought it, the cost of the insurance would
> have been more than the refund that insurance would have gotten me, so
it's
> still not worth it to buy.
> But I didn't come here to talk about the value of travel insurance. I am
> asking for suggestions on how to get a refund from British Air. If you
> don't have suggestions on that, don't post.
John T's suggestion about the travel insurance was quite helpful I think, as
some people would not know that their insurance may cover cancellation.
Your above response on the other hand is downright rude and I hope no-one
bothers to post any helpful replies to you. You bought the ticket, it isn't
BA's fault.
And I have never paid as much as $200p.p. for a travel policy (including
medical, cancellation, etc.), so in this case it should easily have paid for
itself .
And if you ever get really sick on a trip you may regret the lack of
insurance - a friend had medical and evacuation costs of around $1M some
years ago, for some 9 months in a coma in intensive care. I assume you can
afford such risks.
Roger
> "JohnT" wrote in message
> news:[email protected]...
> >
> > "QuiltShopHopper" wrote in message
> > news:[email protected]...
> > > My cruise got cancelled and I bought the airfare myself through a
> > different
> > > travel agency than I bought the cruise from. Any suggestions on how
to
> > get
> > > a refund for the airfare without penalties of $200 pp, which is crazy?
> > >
> > > qsh
> > >
> > Your Travel Insurance will probably cover it but there may be an Excess.
> > (You DID buy Travel Insurance, didn't you?).
> >
> > JohnT
> >
> >
#6
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"QuiltShopHopper" wrote
| My cruise got cancelled and I bought the airfare myself through a
different
| travel agency than I bought the cruise from. Any suggestions on how to
get
| a refund for the airfare without penalties of $200 pp, which is crazy?
Why should BA (or British Airways - unless British Air is another airline
altogether) give you a refund? It's not their fault the cruise got
cancelled. Presumably it's the cruise company's, so take it up with them.
Equally presumably, their conditions of contract are likely to limit their
liability for other travel arrangements you make.
The best you can hope for from BA is probably rescheduled flights or, if you
are very very very lucky, a credit.
Owain
| My cruise got cancelled and I bought the airfare myself through a
different
| travel agency than I bought the cruise from. Any suggestions on how to
get
| a refund for the airfare without penalties of $200 pp, which is crazy?
Why should BA (or British Airways - unless British Air is another airline
altogether) give you a refund? It's not their fault the cruise got
cancelled. Presumably it's the cruise company's, so take it up with them.
Equally presumably, their conditions of contract are likely to limit their
liability for other travel arrangements you make.
The best you can hope for from BA is probably rescheduled flights or, if you
are very very very lucky, a credit.
Owain
#7
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"JohnT" wrote in message news:...
> "QuiltShopHopper" wrote in message
> news:[email protected]...
> > My cruise got cancelled and I bought the airfare myself through a
> different
> > travel agency than I bought the cruise from. Any suggestions on how to
> get
> > a refund for the airfare without penalties of $200 pp, which is crazy?
> >
> > qsh
> >
> Your Travel Insurance will probably cover it but there may be an Excess.
> (You DID buy Travel Insurance, didn't you?).
>
> JohnT
It's that travel insurance would cover the situation
described here (most if not all of the policies available in the UK
would not). It boils down to disinclination to travel, change of mind,
which no sane insurance company would cover.
I can't see a way of getting your money back if you've bought a ticket
with those conditions. A sob story to the airline might work (but more
likely not). It might also be possible to pay the difference to a
fully refundable fare and then claim a refund, but I doubt it.
I don't see what's crazy about the penalty; you are paying less for
the fare as you are bearing the risk for a no-show rather than the
airline.
> "QuiltShopHopper" wrote in message
> news:[email protected]...
> > My cruise got cancelled and I bought the airfare myself through a
> different
> > travel agency than I bought the cruise from. Any suggestions on how to
> get
> > a refund for the airfare without penalties of $200 pp, which is crazy?
> >
> > qsh
> >
> Your Travel Insurance will probably cover it but there may be an Excess.
> (You DID buy Travel Insurance, didn't you?).
>
> JohnT
It's that travel insurance would cover the situation
described here (most if not all of the policies available in the UK
would not). It boils down to disinclination to travel, change of mind,
which no sane insurance company would cover.
I can't see a way of getting your money back if you've bought a ticket
with those conditions. A sob story to the airline might work (but more
likely not). It might also be possible to pay the difference to a
fully refundable fare and then claim a refund, but I doubt it.
I don't see what's crazy about the penalty; you are paying less for
the fare as you are bearing the risk for a no-show rather than the
airline.
#8
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"QuiltShopHopper" wrote in message news:...
> My cruise got cancelled and I bought the airfare myself through a different
> travel agency than I bought the cruise from. Any suggestions on how to get
> a refund for the airfare without penalties of $200 pp, which is crazy?
>
> qsh
You may be better off pursuing the company that cancelled the cruise
rather than the airline.
In the UK package holiday companies sometimes pay compenastion if they
cancel your holiday at the last minute - Is there anything similar for
you?
> My cruise got cancelled and I bought the airfare myself through a different
> travel agency than I bought the cruise from. Any suggestions on how to get
> a refund for the airfare without penalties of $200 pp, which is crazy?
>
> qsh
You may be better off pursuing the company that cancelled the cruise
rather than the airline.
In the UK package holiday companies sometimes pay compenastion if they
cancel your holiday at the last minute - Is there anything similar for
you?
#9
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QuiltShopHopper wrote:
> My cruise got cancelled and I bought the airfare myself through a different
> travel agency than I bought the cruise from. Any suggestions on how to get
> a refund for the airfare without penalties of $200 pp, which is crazy?
If the conditions of the ticket you purchased include that penalty for
cancellation, then there is probably no way you can avoid it.
As others have noted, you _may_ be able to make a claim against the
cruise company, but I suspect that such is unlikely; very probably
their contract will explicitly disclaim responsibility for any
personal travel arrangements made outside of the cruise package.
--
greg byshenk - [email protected] - Leiden, NL
hate spam?
> My cruise got cancelled and I bought the airfare myself through a different
> travel agency than I bought the cruise from. Any suggestions on how to get
> a refund for the airfare without penalties of $200 pp, which is crazy?
If the conditions of the ticket you purchased include that penalty for
cancellation, then there is probably no way you can avoid it.
As others have noted, you _may_ be able to make a claim against the
cruise company, but I suspect that such is unlikely; very probably
their contract will explicitly disclaim responsibility for any
personal travel arrangements made outside of the cruise package.
--
greg byshenk - [email protected] - Leiden, NL
hate spam?
#10
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On Sat, 15 Feb 2003 07:18:41 -0700, "QuiltShopHopper"
wrote:
>Travel insurance never has paid for itself. It has always been a waste of
>money. In this case, if I had bought it, the cost of the insurance would
>have been more than the refund that insurance would have gotten me, so it's
>still not worth it to buy.
What? I can get global cover for my family for a year for £65. We
claimed more than that when my wife needed emergency dental treatment
in Greece and we were far from any state-funded dentist. And you say
you have to pay $200pp in cancellation charges.
Anyway, if you think the point of any sort of insurance is to 'pay for
itself' then you've got it badly wrong. It's to ensure that if a real
problem occurs then you can cope. In my ideal world I'd pay the
premiums and hope I never have to claim a penny.
wrote:
>Travel insurance never has paid for itself. It has always been a waste of
>money. In this case, if I had bought it, the cost of the insurance would
>have been more than the refund that insurance would have gotten me, so it's
>still not worth it to buy.
What? I can get global cover for my family for a year for £65. We
claimed more than that when my wife needed emergency dental treatment
in Greece and we were far from any state-funded dentist. And you say
you have to pay $200pp in cancellation charges.
Anyway, if you think the point of any sort of insurance is to 'pay for
itself' then you've got it badly wrong. It's to ensure that if a real
problem occurs then you can cope. In my ideal world I'd pay the
premiums and hope I never have to claim a penny.
#11
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Ken Wheatley wrote in
news
[email protected]:
> On Sat, 15 Feb 2003 07:18:41 -0700, "QuiltShopHopper"
> wrote:
>
>>Travel insurance never has paid for itself. It has always been a
>>waste of money. In this case, if I had bought it, the cost of the
>>insurance would have been more than the refund that insurance would
>>have gotten me, so it's still not worth it to buy.
> What? I can get global cover for my family for a year for £65. We
> claimed more than that when my wife needed emergency dental treatment
> in Greece and we were far from any state-funded dentist. And you say
> you have to pay $200pp in cancellation charges.
>
> Anyway, if you think the point of any sort of insurance is to 'pay for
> itself' then you've got it badly wrong. It's to ensure that if a real
> problem occurs then you can cope. In my ideal world I'd pay the
> premiums and hope I never have to claim a penny.
Good point! And an important distinction.
news
![Stick Out Tongue](https://britishexpats.com/forum/images/smilies/tongue.gif)
> On Sat, 15 Feb 2003 07:18:41 -0700, "QuiltShopHopper"
> wrote:
>
>>Travel insurance never has paid for itself. It has always been a
>>waste of money. In this case, if I had bought it, the cost of the
>>insurance would have been more than the refund that insurance would
>>have gotten me, so it's still not worth it to buy.
> What? I can get global cover for my family for a year for £65. We
> claimed more than that when my wife needed emergency dental treatment
> in Greece and we were far from any state-funded dentist. And you say
> you have to pay $200pp in cancellation charges.
>
> Anyway, if you think the point of any sort of insurance is to 'pay for
> itself' then you've got it badly wrong. It's to ensure that if a real
> problem occurs then you can cope. In my ideal world I'd pay the
> premiums and hope I never have to claim a penny.
Good point! And an important distinction.
#12
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Uh, is one of you referring to travel insurance and the other to health
insurance?
Marianne
"Ken Wheatley" wrote in message
news
[email protected]...
> On Sat, 15 Feb 2003 07:18:41 -0700, "QuiltShopHopper"
> wrote:
> >Travel insurance never has paid for itself. It has always been a waste
of
> >money. In this case, if I had bought it, the cost of the insurance would
> >have been more than the refund that insurance would have gotten me, so
it's
> >still not worth it to buy.
> >
> What? I can get global cover for my family for a year for £65. We
> claimed more than that when my wife needed emergency dental treatment
> in Greece and we were far from any state-funded dentist. And you say
> you have to pay $200pp in cancellation charges.
> Anyway, if you think the point of any sort of insurance is to 'pay for
> itself' then you've got it badly wrong. It's to ensure that if a real
> problem occurs then you can cope. In my ideal world I'd pay the
> premiums and hope I never have to claim a penny.
insurance?
Marianne
"Ken Wheatley" wrote in message
news
![Stick Out Tongue](https://britishexpats.com/forum/images/smilies/tongue.gif)
> On Sat, 15 Feb 2003 07:18:41 -0700, "QuiltShopHopper"
> wrote:
> >Travel insurance never has paid for itself. It has always been a waste
of
> >money. In this case, if I had bought it, the cost of the insurance would
> >have been more than the refund that insurance would have gotten me, so
it's
> >still not worth it to buy.
> >
> What? I can get global cover for my family for a year for £65. We
> claimed more than that when my wife needed emergency dental treatment
> in Greece and we were far from any state-funded dentist. And you say
> you have to pay $200pp in cancellation charges.
> Anyway, if you think the point of any sort of insurance is to 'pay for
> itself' then you've got it badly wrong. It's to ensure that if a real
> problem occurs then you can cope. In my ideal world I'd pay the
> premiums and hope I never have to claim a penny.
#13
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"mimi" wrote in message
news:eeP4a.165800$iG3.19539@sccrnsc02...
> Uh, is one of you referring to travel insurance and the other to health
> insurance?
> Marianne
UK and Australia based travel insurance is usually a combination of medical
and other risks - cancellation, theft, medical evacuation etc. as well as
in-patient medical care.
I don't know about insurance taken out in other countries.
Roger
> "Ken Wheatley" wrote in message
> news
[email protected]...
> > On Sat, 15 Feb 2003 07:18:41 -0700, "QuiltShopHopper"
> > wrote:
> >
> > >Travel insurance never has paid for itself. It has always been a waste
> of
> > >money. In this case, if I had bought it, the cost of the insurance
would
> > >have been more than the refund that insurance would have gotten me, so
> it's
> > >still not worth it to buy.
> > >
> > What? I can get global cover for my family for a year for £65. We
> > claimed more than that when my wife needed emergency dental treatment
> > in Greece and we were far from any state-funded dentist. And you say
> > you have to pay $200pp in cancellation charges.
> >
> > Anyway, if you think the point of any sort of insurance is to 'pay for
> > itself' then you've got it badly wrong. It's to ensure that if a real
> > problem occurs then you can cope. In my ideal world I'd pay the
> > premiums and hope I never have to claim a penny.
> >
> >
news:eeP4a.165800$iG3.19539@sccrnsc02...
> Uh, is one of you referring to travel insurance and the other to health
> insurance?
> Marianne
UK and Australia based travel insurance is usually a combination of medical
and other risks - cancellation, theft, medical evacuation etc. as well as
in-patient medical care.
I don't know about insurance taken out in other countries.
Roger
> "Ken Wheatley" wrote in message
> news
![Stick Out Tongue](https://britishexpats.com/forum/images/smilies/tongue.gif)
> > On Sat, 15 Feb 2003 07:18:41 -0700, "QuiltShopHopper"
> > wrote:
> >
> > >Travel insurance never has paid for itself. It has always been a waste
> of
> > >money. In this case, if I had bought it, the cost of the insurance
would
> > >have been more than the refund that insurance would have gotten me, so
> it's
> > >still not worth it to buy.
> > >
> > What? I can get global cover for my family for a year for £65. We
> > claimed more than that when my wife needed emergency dental treatment
> > in Greece and we were far from any state-funded dentist. And you say
> > you have to pay $200pp in cancellation charges.
> >
> > Anyway, if you think the point of any sort of insurance is to 'pay for
> > itself' then you've got it badly wrong. It's to ensure that if a real
> > problem occurs then you can cope. In my ideal world I'd pay the
> > premiums and hope I never have to claim a penny.
> >
> >