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Anyone used T-Mobile in Germany and Austria?

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Anyone used T-Mobile in Germany and Austria?

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Old Jun 5th 2003, 3:10 pm
  #1  
Carl
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Default Anyone used T-Mobile in Germany and Austria?

I have recently changed to T-Mobile and they have roaming available in
Europe. Has anyone here used a US T-Mobile phone in Europe? They say
it is 99 cents per minute. Do you get good service and, after fees and
taxes, about how much does it turn out to be per minute? Is it as
cheap as a phone card. Last summer, it seemed to me that it turned out
to be about $1 per minute to call home with a phone card in Germany.
 
Old Jun 5th 2003, 5:39 pm
  #2  
Charles Hawtrey
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Default Re: Anyone used T-Mobile in Germany and Austria?

On 5 Jun 2003 20:10:19 -0700, [email protected] (Carl) wrote:

    >I have recently changed to T-Mobile and they have roaming available in
    >Europe. Has anyone here used a US T-Mobile phone in Europe? They say
    >it is 99 cents per minute. Do you get good service and, after fees and
    >taxes, about how much does it turn out to be per minute? Is it as
    >cheap as a phone card. Last summer, it seemed to me that it turned out
    >to be about $1 per minute to call home with a phone card in Germany.

Given your email address I assume you are a subscriber to T-Mobile's
USA division. I am presently in Italy and my T-Mobile USA phone is
working fine. It also worked in Germany, at least at Munich airport.
T-Mobile should work well throughout Germany, given that T-Mobile's
parent company is Deutsche Telecom!

Not all models of phone will work - you need to have a tri-band
phone.

If you paid $1 per minute to call USA from Europe then you need to
shop around more. Never, ever use a standard-issue phone card from
one of the major carriers. Calling cards, etc. are frequently
discussed on this newsgroup and a quick Google Groups search should
turn up lots of good suggestions.

--
Exit right to Funway.
 
Old Jun 6th 2003, 12:01 pm
  #3  
Carl
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Default Re: Anyone used T-Mobile in Germany and Austria?

[email protected] (Charles Hawtrey) wrote in message news:...
    > On 5 Jun 2003 20:10:19 -0700, [email protected] (Carl) wrote:
    >
    > >I have recently changed to T-Mobile and they have roaming available in
    > >Europe. Has anyone here used a US T-Mobile phone in Europe? They say
    > >it is 99 cents per minute. Do you get good service and, after fees and
    > >taxes, about how much does it turn out to be per minute? Is it as
    > >cheap as a phone card. Last summer, it seemed to me that it turned out
    > >to be about $1 per minute to call home with a phone card in Germany.
    >
    > Given your email address I assume you are a subscriber to T-Mobile's
    > USA division. I am presently in Italy and my T-Mobile USA phone is
    > working fine. It also worked in Germany, at least at Munich airport.
    > T-Mobile should work well throughout Germany, given that T-Mobile's
    > parent company is Deutsche Telecom!
    >
    > Not all models of phone will work - you need to have a tri-band
    > phone.
    >
    > If you paid $1 per minute to call USA from Europe then you need to
    > shop around more. Never, ever use a standard-issue phone card from
    > one of the major carriers. Calling cards, etc. are frequently
    > discussed on this newsgroup and a quick Google Groups search should
    > turn up lots of good suggestions.
I have a tri-band phone. The reason that I decided to use the $1 per
minute roaming is that last summer I wasted a good portion of my
vacation time looking for one of those "pay as you go" phone card
phones. Maybe in very large cities they are available, but I checked
Ruedesheim, Cochem, Saltzburg and several other cities and was not
able to find one. The few stores which had English speaking clerks
(Handy stores aren't too much on English clerks,) said that 1. any
plan which had decent rates would require that I provide a local
address. 2. the pay as you go (phone card) phones averaged well over
$1 per minute to call the USA. Unfortunately, the T-Mobile phone I
bought is sim locked, so even if I could find a way to purchase a sim
in Europe that would accept a phone card for cheap rates, I could not
use it in my phone.

If you were talking about the phone cards used in the public
telephones in Europe, then, you are correct, I noticed that some cards
in Austria advertised very large number of minutes for just $10.00.
However, I was not sure that they would work for USA calls, or that if
they did, the charge would revert to the $1.00 per minute rate.
 
Old Jun 6th 2003, 4:25 pm
  #4  
Glenn
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Default Re: Anyone used T-Mobile in Germany and Austria?

[email protected] (Carl) wrote:

    >I have recently changed to T-Mobile and they have roaming available in
    >Europe. Has anyone here used a US T-Mobile phone in Europe? They say
    >it is 99 cents per minute. Do you get good service and, after fees and
    >taxes, about how much does it turn out to be per minute? Is it as
    >cheap as a phone card. Last summer, it seemed to me that it turned out
    >to be about $1 per minute to call home with a phone card in Germany.

Hi Carl,
I just got back from 3 weeks in Germany/ Switzerland/ Austria/
Hungary /Czech Republic and Slovakia last week. Used my USA T-Mobile
Sim Card with no problems, great coverage, etc. Haven't received my
phone bill yet, so no idea how they handled the billing on that?

That being said, I also have pre-paid sim cards for several
countries that I use in my second tri-band phone. For Czech Republic
and Slovakia, Eurotel pre-pay gives you access to a
voice-over-internet feature that only costs about $0.33/minute. And
one of my early trips to France, I picked up Orange. Their direct
rates back to US were too prohibitive, but found that it wasn't that
much to call the local toll free number for MCI.... and from most of
the western European countries, the MCI calling card is usually less
than $0.25/minute.

But in another message you wrote, you are correct. If your phone is
locked, then it won't accept the pre-paid sim cards. A friend of
mine tried it in Singapore when she found out that her roaming charge
was going to be $2.00/minute (with AT&T Sony/Erikson tri-band). She
tried all of my sim cards (SingTel, Eurotel, Orange, etc.) and not a
peep from any of them.

Will let you know how my phone bill looks when it finally arrives (or
if they ever post it to the web site).
--
Glenn Valentine
--
Reply addresses should be corrected
for Auntie Spam!
 
Old Jun 6th 2003, 11:01 pm
  #5  
Alec
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Posts: n/a
Default Re: Anyone used T-Mobile in Germany and Austria?

"Carl" wrote in message
news:[email protected]...
    > [email protected] (Charles Hawtrey) wrote in message
news:...
    > > On 5 Jun 2003 20:10:19 -0700, [email protected] (Carl) wrote:
    > >
    > > >I have recently changed to T-Mobile and they have roaming available in
    > > >Europe. Has anyone here used a US T-Mobile phone in Europe? They say
    > > >it is 99 cents per minute. Do you get good service and, after fees and
    > > >taxes, about how much does it turn out to be per minute? Is it as
    > > >cheap as a phone card. Last summer, it seemed to me that it turned out
    > > >to be about $1 per minute to call home with a phone card in Germany.
    > >
    > > Given your email address I assume you are a subscriber to T-Mobile's
    > > USA division. I am presently in Italy and my T-Mobile USA phone is
    > > working fine. It also worked in Germany, at least at Munich airport.
    > > T-Mobile should work well throughout Germany, given that T-Mobile's
    > > parent company is Deutsche Telecom!
    > >
    > > Not all models of phone will work - you need to have a tri-band
    > > phone.
    > >
    > > If you paid $1 per minute to call USA from Europe then you need to
    > > shop around more. Never, ever use a standard-issue phone card from
    > > one of the major carriers. Calling cards, etc. are frequently
    > > discussed on this newsgroup and a quick Google Groups search should
    > > turn up lots of good suggestions.
    > I have a tri-band phone. The reason that I decided to use the $1 per
    > minute roaming is that last summer I wasted a good portion of my
    > vacation time looking for one of those "pay as you go" phone card
    > phones. Maybe in very large cities they are available, but I checked
    > Ruedesheim, Cochem, Saltzburg and several other cities and was not
    > able to find one. The few stores which had English speaking clerks
    > (Handy stores aren't too much on English clerks,) said that 1. any
    > plan which had decent rates would require that I provide a local
    > address. 2. the pay as you go (phone card) phones averaged well over
    > $1 per minute to call the USA.
German PAYG rates to US or anywhere outside of Germany are quite expensive,
much more than you'd pay, say, in UK.
Unfortunately, the T-Mobile phone I
    > bought is sim locked, so even if I could find a way to purchase a sim
    > in Europe that would accept a phone card for cheap rates, I could not
    > use it in my phone.
    > If you were talking about the phone cards used in the public
    > telephones in Europe, then, you are correct, I noticed that some cards
    > in Austria advertised very large number of minutes for just $10.00.
    > However, I was not sure that they would work for USA calls, or that if
    > they did, the charge would revert to the $1.00 per minute rate.
Most would work for calls to US, at advertised rates from landlines. Some
can even be used with cellphones, but that depends if the network used
allows connection to calling cards. Some do, some don't (they don't want to
lose revenue). In Germany it varies (normally you can't with PAYG), but I
made successful cc calls using E-Plus network while roaming, but I was using
my contract phone.

Alec
 
Old Jun 7th 2003, 12:53 am
  #6  
Poetic Justice
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Posts: n/a
Default Re: Anyone used T-Mobile in Germany and Austria?

Carl wrote:
    >Has anyone here used a US T-Mobile
    >phone in Europe?

You (and everyone else probably know this already but I didn't.
I just assumed the tri-band phone would automatically roam/switch to
the European frequencies. It doesn't, you must go into the menu and
change it.
I don't recall? any extra charges but it is expensive and I just had it
for emergencies and to make some local calls when I was away from public
phones and taking a break. Regards, Walter



..And Paradise Was Lost...like teardrops in the rain...
 
Old Jun 7th 2003, 2:38 am
  #7  
Glenn
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Posts: n/a
Default Re: Anyone used T-Mobile in Germany and Austria?

[email protected] (Poetic Justice) wrote:

    >Carl wrote:
    >>Has anyone here used a US T-Mobile
    >>phone in Europe?
    > You (and everyone else probably know this already but I didn't.
    > I just assumed the tri-band phone would automatically roam/switch to
    >the European frequencies. It doesn't, you must go into the menu and
    >change it.

Depends on the phone, my Motorola Timeport has to be manually
switched, but I picked up the Nokia 6610 last January (not avail in US
yet), and now I don't have to give a second thought to what country
I'm in ;-)
(Also stopped carrying my travel alarm, as the phone has an alarm
feature.... including a snooze button!!!! ).
--
Glenn Valentine
--
Reply addresses should be corrected
for Auntie Spam!
 
Old Jun 7th 2003, 3:55 pm
  #8  
Charles Hawtrey
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Posts: n/a
Default Re: Anyone used T-Mobile in Germany and Austria?

On 6 Jun 2003 17:01:55 -0700, [email protected] (Carl) wrote:

    >Unfortunately, the T-Mobile phone I
    >bought is sim locked, so even if I could find a way to purchase a sim
    >in Europe that would accept a phone card for cheap rates, I could not
    >use it in my phone.

Are you on a monthly plan with T-Mo? If so, they will give you the
unlock code. Just email SIMUnlock (at) T-Mobile.com with the
following info:

1.Account holders name (required)
2.T-Mobile account and mobile number (required)
3.IMEI number, press *#06# on handset to get the IMEI (required)
4.Customer's contact number or email address
5.Make and model of the phone
6.Carrier's name if the phone is from another carrier
7.A brief reason for the request

They are very courteous and typically respond within a couple of days.
(I got my unlock code in less than 24 hours.)

    >If you were talking about the phone cards used in the public
    >telephones in Europe, then, you are correct, I noticed that some cards
    >in Austria advertised very large number of minutes for just $10.00.
    >However, I was not sure that they would work for USA calls, or that if
    >they did, the charge would revert to the $1.00 per minute rate.

You can also buy prepaid cards in the USA that give cheap though not
bargain-basement rates. Prepaid AT&T cards from Sam's Club charge
about 3.4 cents/minute for US cards and use a multiplier system for
calls from overseas to the US. Multipliers for calls from western
Europe typically are in the range of 7 to 9. I understand similar
pricing is available for the MCI card through Costco, though I have no
personal experience.
 
Old Jun 8th 2003, 3:15 am
  #9  
Mark Marinelli
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Posts: n/a
Default Re: Anyone used T-Mobile in Germany and Austria? Plus Phone Cards

    > You can also buy prepaid cards in the USA that give cheap though not
    > bargain-basement rates. Prepaid AT&T cards from Sam's Club charge
    > about 3.4 cents/minute for US cards and use a multiplier system for
    > calls from overseas to the US. Multipliers for calls from western
    > Europe typically are in the range of 7 to 9. I understand similar
    > pricing is available for the MCI card through Costco, though I have no
    > personal experience.

I use the Costco card, calling from Europe to the US. I though it was around
$.30/minute, but maybe I am wrong. That wouldn't seem very competitive, but
seems very reasonable. I use it all the time in the US I noticed it is still
$20 for 500 minutesfrom Costco( 2.9 cents/minute in the US) with no minimum,
but when I renewed it , they said the rate is 3.5/ minute. Stillgood, but
maybe I should complain!
In France I get "monde cards"" Last time I got a "free" cell phone from Auto
Europe, but after the initial $35 for sending, and the .99/call, the fact
that the number was a British number, (so it cost the French people more to
call me), I was sort of wary to use it. Also, my housesitter tried to call
me and was asked for a pin# which was not mentionned to me.

All said, next time I am getting a carded French cell phone at LeClerc and
make sure I get back there before it expires!
 
Old Jun 9th 2003, 3:35 pm
  #10  
Carl
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Posts: n/a
Default Re: Anyone used T-Mobile in Germany and Austria?

I did know that I have to set the band manually. What I'm not sure
about is how to dial phone numbers. Tell me if this is correct,
please.
1. Type a +
2. Type a 1
3. Type the USA phone number including area code.
For a Germany phone (in Germany)
1. Type a +
2. Type the country code
3. Type the phone number
 
Old Jun 10th 2003, 3:17 pm
  #11  
Glenn
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Posts: n/a
Default Re: Anyone used T-Mobile in Germany and Austria?

[email protected] (Carl) wrote:

    >I did know that I have to set the band manually. What I'm not sure
    >about is how to dial phone numbers. Tell me if this is correct,
    >please.
    >1. Type a +
    >2. Type a 1
    >3. Type the USA phone number including area code.
    >For a Germany phone (in Germany)
    >1. Type a +
    >2. Type the country code
    >3. Type the phone number

Correct just '+' - 'country code' - 'number',

BTW, just received my phone bill from T-Mobile. It breaks the bill
down by the roaming service (such as 'MaxMobil' and 'Mobilkom' in
Austria, 'Westel' and 'Vodafone' in Hungary, 'DeTeMobil' in Germany,
etc.). All incoming calls were $0.99 (as advertised) and all
outgoing calls (both to U.S. or to the local country) were $0.99.....
as advertised.

I didn't even think to try T-Mobile to T-Mobile to see if the free
minutes worked ;-) Maybe next time.
--
Glenn
--
Reply addresses should be corrected
for Auntie Spam!
 
Old Jun 11th 2003, 9:46 am
  #12  
Carl
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Posts: n/a
Default Re: Anyone used T-Mobile in Germany and Austria?

Thanks, Glenn. I am sure that T-Mobile to T-Mobile would still incur
the 99 cents per minute because you are roaming with your phone, no
matter if you are calling the other T-Mobile in Europe or in the USA.
My instructions about using the international roaming contained a
warning that the billing would start as soon as the phone begins to
process the call and will round up to the next minute when the call is
terminated. Did it seem like it took very long to complete the call?
It would be a shame to pay that huge amount while not being able to
talk. Were any additional taxes or fees added to the 99 cents? How
much?
 
Old Jun 11th 2003, 4:00 pm
  #13  
Glenn
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Default Re: Anyone used T-Mobile in Germany and Austria?

[email protected] (Carl) wrote:

    >Thanks, Glenn. I am sure that T-Mobile to T-Mobile would still incur
    >the 99 cents per minute because you are roaming with your phone, no
    >matter if you are calling the other T-Mobile in Europe or in the USA.
    >My instructions about using the international roaming contained a
    >warning that the billing would start as soon as the phone begins to
    >process the call and will round up to the next minute when the call is
    >terminated. Did it seem like it took very long to complete the call?
    >It would be a shame to pay that huge amount while not being able to
    >talk. Were any additional taxes or fees added to the 99 cents? How
    >much?

OK, Carl, I had $16.56 worth of taxes on top of $126.72 (128 min) of
talking for a 3.5 week trip. Connect times seemed fairly reasonable
(usually less than 5-10 seconds), It looks like we were only charged
for a 1 minute call on the times we got answering machines. And while
getting lost in downtown Zurich traffic, I could have sworn that my
call to the hotel for directions was longer than the 3 minutes that I
was charged. [On my honor as a man, I would not have called,
but my wife made me do it! ] ;-)

BTW, one thing I just discovered after a closer look at the bill... If
someone tries calling you, and your phone is turned off or in use,
then you get charged for the minute that they are trying, AND for the
minute that they are forwarded to your voice mail.
I just talked with T-Mobile, where the service person said that I'm
not the first person to be caught off guard by the strange double
charge.
Maybe there's a way to turn off the forwarding? I forgot to ask.

Enjoy your journeys!!!
--
Glenn
--
Reply addresses should be corrected
for Auntie Spam!
 

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