Jeff

Just a tip.
Sometime ago I booked flights for my wife and myself with Flight Centre (
www.travelthere.com) An $8 credit card fee was charged.We decided to change
our travel plans so we requested a credit. FC told me that I would have to
approach the airline ( Virgin Blue) for this.

I approached VB who happily gave me a credit less $60 fee, no problem with
that. They also charged me a credit fee of $8 to do this..ouch that hurts,
being charged a credit card fee twice.

I phoned them both as it appeared to be an automatic process and that some
sense would prevail after I spoke to someone. No no, both parties were
unbending and both decided that the credit card fee was justified. Surely
these companies have a business arrangement between themselves.

I really have no complaint as it was in their terms and conditions but it
just seemed wrong.Ok So i have learnt, I will only book directly with the
airline in the future, the $8 overcharge is not a lot of money however I
thought it was worth a few calls to argue the point. Bye bye FC.

--
http://community.webshots.com/user/surfoz
Remove NOSPAM to reply.

Keith W

"Jeff" <[email protected]> wrote in message
news:[email protected]...
    > Just a tip.
    > Sometime ago I booked flights for my wife and myself with Flight Centre
    > ( www.travelthere.com) An $8 credit card fee was charged.We decided to
    > change our travel plans so we requested a credit. FC told me that I would
    > have to approach the airline ( Virgin Blue) for this.
    > I approached VB who happily gave me a credit less $60 fee, no problem with
    > that. They also charged me a credit fee of $8 to do this..ouch that hurts,
    > being charged a credit card fee twice.
    > I phoned them both as it appeared to be an automatic process and that some
    > sense would prevail after I spoke to someone. No no, both parties were
    > unbending and both decided that the credit card fee was justified. Surely
    > these companies have a business arrangement between themselves.
    > I really have no complaint as it was in their terms and conditions but it
    > just seemed wrong.Ok So i have learnt, I will only book directly with the
    > airline in the future, the $8 overcharge is not a lot of money however I
    > thought it was worth a few calls to argue the point. Bye bye FC.
    > --
    > http://community.webshots.com/user/surfoz
    > Remove NOSPAM to reply.


I sympathise with your problem and with a low cost airline
it is usually better to book direct with the airline but be aware
that with the majors consolidators often provide a far better
deal than booking direct.

Keith

Jeff

"Keith W" <[email protected]> wrote in message
news:[email protected]...
    > "Jeff" <[email protected]> wrote in message
    > news:[email protected]...
    >> Just a tip.
    >> Sometime ago I booked flights for my wife and myself with Flight Centre
    >> ( www.travelthere.com) An $8 credit card fee was charged.We decided to
    >> change our travel plans so we requested a credit. FC told me that I would
    >> have to approach the airline ( Virgin Blue) for this.
    >> I approached VB who happily gave me a credit less $60 fee, no problem
    >> with that. They also charged me a credit fee of $8 to do this..ouch that
    >> hurts, being charged a credit card fee twice.
    >> I phoned them both as it appeared to be an automatic process and that
    >> some sense would prevail after I spoke to someone. No no, both parties
    >> were unbending and both decided that the credit card fee was justified.
    >> Surely these companies have a business arrangement between themselves.
    >> I really have no complaint as it was in their terms and conditions but it
    >> just seemed wrong.Ok So i have learnt, I will only book directly with the
    >> airline in the future, the $8 overcharge is not a lot of money however I
    >> thought it was worth a few calls to argue the point. Bye bye FC.
    >> --
    >> http://community.webshots.com/user/surfoz
    >> Remove NOSPAM to reply.
    > I sympathise with your problem and with a low cost airline
    > it is usually better to book direct with the airline but be aware
    > that with the majors consolidators often provide a far better
    > deal than booking direct.
    > Keith
    >Keith
I don't believe that is the case. From my research online airlines are the
same price as the majors.

regards
jeff

Keith W

"Jeff" <[email protected]> wrote in message
news:[email protected]...

    >> I sympathise with your problem and with a low cost airline
    >> it is usually better to book direct with the airline but be aware
    >> that with the majors consolidators often provide a far better
    >> deal than booking direct.
    >> Keith
    >>Keith
    > I don't believe that is the case. From my research online airlines are
    > the same price as the majors.

Who mentioned the majors ?

Next Saturday I will be flying business class to Canada on Air Canada
at a price thats around 25% lower than the best deal I could get
with AC direct, and believe me I checked.

That ticket was booked through a major UK consolidator
who has got me similar deals in the past LHR-SYD via Emirates and
Gulf Air

I specified 'consolidators' as they buy tickets from the airlines at a
price considerably below the bst value those same airlines offer
through their web sites. These deals usually require booking well in
advance and are typically fairly inflexible but for the leisure traveller
can provide excellent value for money.


Keith

Jeff

"Keith W" <[email protected]> wrote in message
news:[email protected]...
    > "Jeff" <[email protected]> wrote in message
    > news:[email protected]...
    >>> I sympathise with your problem and with a low cost airline
    >>> it is usually better to book direct with the airline but be aware
    >>> that with the majors consolidators often provide a far better
    >>> deal than booking direct.
    >>> Keith
    >>>Keith
    >> I don't believe that is the case. From my research online airlines are
    >> the same price as the majors.
    > Who mentioned the majors ?
    > Next Saturday I will be flying business class to Canada on Air Canada
    > at a price thats around 25% lower than the best deal I could get
    > with AC direct, and believe me I checked.
    > That ticket was booked through a major UK consolidator
    > who has got me similar deals in the past LHR-SYD via Emirates and
    > Gulf Air
    > I specified 'consolidators' as they buy tickets from the airlines at a
    > price considerably below the bst value those same airlines offer
    > through their web sites. These deals usually require booking well in
    > advance and are typically fairly inflexible but for the leisure traveller
    > can provide excellent value for money.
    > Keith
    > I see, how do I get to research these 'consolidators'?

Regards
Jeff
    >

Keith W

"Jeff" <[email protected]> wrote in message
news:[email protected]...

    >> I specified 'consolidators' as they buy tickets from the airlines at a
    >> price considerably below the bst value those same airlines offer
    >> through their web sites. These deals usually require booking well in
    >> advance and are typically fairly inflexible but for the leisure traveller
    >> can provide excellent value for money.
    >> Keith
    >> I see, how do I get to research these 'consolidators'?
    > Regards
    > Jeff

A good starting point is a google search for

airline consolidators australia

In the UK I mostly use Trailfinders who have an Australian
branch. They never have the best deals on the web site so call them.
They are particlarly good for first and business class travel.

http://www.trailfinders.com.au/index.htm

A company I havent dealt with but have heard of is Cyber Air Broker
http://www.airdiscounter.com/

and
http://www.flightcentre.com.au/

The usual rules about dealing only with ASFA/IATA bonded agents still
applies
of course, there are LOTS of sharks out there.

Keith

Jeff

"Keith W" <[email protected]> wrote in message
news:[email protected]...
    > "Jeff" <[email protected]> wrote in message
    > news:[email protected]...
    >>> I specified 'consolidators' as they buy tickets from the airlines at a
    >>> price considerably below the bst value those same airlines offer
    >>> through their web sites. These deals usually require booking well in
    >>> advance and are typically fairly inflexible but for the leisure
    >>> traveller
    >>> can provide excellent value for money.
    >>> Keith
    >>> I see, how do I get to research these 'consolidators'?
    >> Regards
    >> Jeff
    > A good starting point is a google search for
    > airline consolidators australia
    > In the UK I mostly use Trailfinders who have an Australian
    > branch. They never have the best deals on the web site so call them.
    > They are particlarly good for first and business class travel.
    > http://www.trailfinders.com.au/index.htm
    > A company I havent dealt with but have heard of is Cyber Air Broker
    > http://www.airdiscounter.com/
    > and
    > http://www.flightcentre.com.au/
    > The usual rules about dealing only with ASFA/IATA bonded agents still
    > applies
    > of course, there are LOTS of sharks out there.
    > Keith
    >thanks for the tip!