We shouldn't have to travel so far for the biometric card
#61
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#63
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Re: We shouldn't have to travel so far for the biometric card
Hmm, our email invites to make an appointment had nothing at all about what docs to bring.
Also, I find it ironic that many Algarvians are having to go to Lisbon, which is where we asked to go instead of Beja but no we cannot. We are still unable to cancel our appointments. Sef have until now quickly responded to our questions by email, albeit not very usefully, but we've not had a response to our latest about not being able to cancel, not even the usual acknowledgment of the email.
Also, I find it ironic that many Algarvians are having to go to Lisbon, which is where we asked to go instead of Beja but no we cannot. We are still unable to cancel our appointments. Sef have until now quickly responded to our questions by email, albeit not very usefully, but we've not had a response to our latest about not being able to cancel, not even the usual acknowledgment of the email.
#64
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Re: We shouldn't have to travel so far for the biometric card
I only had to supply my passport,then fill the form in with my Niff ,NISS,and SNS I did not have to show any other docs,i did enqire about this and it seems that if you dont have such things as SNS or HISS Then they can be added in the future to the digital bio metic card in the future they just want you to get into the bio metric system,
Last edited by santaanita; Nov 1st 2022 at 7:28 pm.
#65
Re: We shouldn't have to travel so far for the biometric card
Hmm, our email invites to make an appointment had nothing at all about what docs to bring.
Also, I find it ironic that many Algarvians are having to go to Lisbon, which is where we asked to go instead of Beja but no we cannot. We are still unable to cancel our appointments. Sef have until now quickly responded to our questions by email, albeit not very usefully, but we've not had a response to our latest about not being able to cancel, not even the usual acknowledgment of the email.
Also, I find it ironic that many Algarvians are having to go to Lisbon, which is where we asked to go instead of Beja but no we cannot. We are still unable to cancel our appointments. Sef have until now quickly responded to our questions by email, albeit not very usefully, but we've not had a response to our latest about not being able to cancel, not even the usual acknowledgment of the email.
#66
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Re: We shouldn't have to travel so far for the biometric card
You can cancel appointments on the brexit.sef.pt website. Once logged in click the calculator icon (it's supposed to be a calendar but I suspect some SEF officer let his 6yr old draw them). This should show your existing appointment. Tick the box to the left of your name to highlight that appointment, then a trash can icon should appear at the top giving you the option to delete/cancel that appointment.
#67
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Joined: Jan 2021
Location: Lisbon
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Re: We shouldn't have to travel so far for the biometric card
I assumed your appointment was today. I was told the same thing to access the portal and make payment (although not given any paper). After 48 hrs plus two more working days since my appointment last Friday morning, I still can't see anything regarding payment on the Brexit portal nor by email. I guess I just have to wait more and check in the portal daily.
Let me know if how it is for you after 48 hrs.
Let me know if how it is for you after 48 hrs.
Last edited by Rosemary; Nov 1st 2022 at 10:23 pm.
#68
Re: We shouldn't have to travel so far for the biometric card
I have sorted out some of the quotes that were messed up but others I had to delete because there was so much confusion. Can I ask that you take more care when quoting and if a quote is showing up incorrectly that you do not make matters worse by using that post in a quote.
Thanks
Rosemary
Thanks
Rosemary
#69
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Posts: 908
Re: We shouldn't have to travel so far for the biometric card
I posted from a quote a couple of times and not just yesterday, I wrote outside of the quote box. I realised that it had gone wrong and amended it. It's strange if it's happening a lot.
#70
Re: We shouldn't have to travel so far for the biometric card
Rosemary
#71
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Re: We shouldn't have to travel so far for the biometric card
Thanks Sports76, but we already did all that you wrote, the only thing is that no tick box appears by the name and there's no other way to select it, hence we can't cancel. We sent a screenshot to sef but there still hasn't been a reply.
#73
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Re: We shouldn't have to travel so far for the biometric card
Fluffyhead, log out and then start again.
I did that for husband and managed to change his appointment from Faro to Beja.
We're going on different dates, but I'll take my stuff up with me when he has his appointment and see if they can get me sorted at the same time.
It's two hour round trip for us, so not as local as we'd hoped or originally told.
I did that for husband and managed to change his appointment from Faro to Beja.
We're going on different dates, but I'll take my stuff up with me when he has his appointment and see if they can get me sorted at the same time.
It's two hour round trip for us, so not as local as we'd hoped or originally told.
#74
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Re: We shouldn't have to travel so far for the biometric card
https://maps.app.goo.gl/Q7riEHQLkuUTogmWA
We decided to make a city break of it, 1st class train from Tunes to Lisbon - Entrecosta is only 18€ each way if booked in advance. The SEF office is right near Parque metro station. I had a hotels.com reward night to use up that was due to expire at the end of December so have booked a night away.
We decided to make a city break of it, 1st class train from Tunes to Lisbon - Entrecosta is only 18€ each way if booked in advance. The SEF office is right near Parque metro station. I had a hotels.com reward night to use up that was due to expire at the end of December so have booked a night away.