cjevans

Hi,

I'm a Telco/IT professional with over 10 years experience in UK telecoms. I've worked as an Incident Manager and as a BA and now currently working as a Service Transition Analyst for a Application Support Provider.

I've done ITIL Foundation (v3) and I'm looking at either the Practitioner Course in Service Transition or perhaps a keyskills course in Managing Releases and Deployments.

In addition to managing changes and releases I co-ordinate and conduct Operational Acceptance Testing to ensure operational readiness for Projects. I also co-ordinate Datafixes and PTFs for a number of customers.

This is the first company I've ever worked at which has had an ITIL Service Transition Team and I'm keen to understand whether there are jobs in this area in Portugal?

EMR

You will need to speak and read fluent Portuguese.

cjevans

Hi,

Understand the point about Portuguese, fully expected it. Do you know anything about ITIL in Portugal?

Chris

crystalmoon

Jobs are in serious short supply in Portugal. Been here 9 years anyone I know who works here, have their own business. Good luck.