Galp Energy - Invoicing
Mar 29th 2018, 6:40 pm
#1
BE Forum Addict
Thread Starter
Joined: Jan 2016
Posts: 2,320
Galp Energy - Invoicing
Just for general information today I received an SMS from Galp threatening to cut off my electricity supply due to an unpaid invoice for €18,50,- from July 2017
As I have a direct debit for Galp I rang their Customer Service to query what was happening.
The explanation - at that time last year they were "Updating their Systems" and failed to issue the bank documents.
Thought this may be of interest to those who also have their electricity from Galp.
As I have a direct debit for Galp I rang their Customer Service to query what was happening.
The explanation - at that time last year they were "Updating their Systems" and failed to issue the bank documents.
Thought this may be of interest to those who also have their electricity from Galp.
Mar 31st 2018, 8:08 am
#2
BE Enthusiast
Joined: Jul 2007
Location: mainly Scotland sometimes Olhao
Posts: 392
Re: Galp Energy - Invoicing
Your right. Galp pretty hopeless outfit. They did miss sending d.d.'s out at the end of 2017. Then sending double demands recently. Useless to contact, may not get email reply. Chat is u/s if trying to send a reading. Requests for an official reader to verify that my own readings are correct not their hopelessly wild estimates are ignored.
