borisface

So my wife turns 60 in a couple of months and needs to renew her PT driving licence as it is due to expire on her birthday. She's had a medical. Question is does she need to go to the local IMTT office to do this or can she do it via a driving school? We've tried to do it online but the IMTT website won't allow it.

Sunseeker1st

My husband can't log in to renew his either.. He wrote IMTT and they said it is because he doesn't have a Citizen's Card!!! ????

liveaboard

I had mine done through a driving school; it cost a few, but IMTT is 100km from me so it probably worked out close to what I would have spent (because I would have inevitably had to go 3 times if I did it myself).

Loafing Along

That is not correct - their web clearly states :a Citizens card or other identity document as long as it exists on the IMT database with a valid image."Os condutores residentes em território nacional portadores de cartão de cidadão ou com outro documento de identificação desde que seja coincidente com o existente na base de dados de condutores e com imagem válida no IMT."
Can i suggest the following :
1. Log in / register on the site : https://servicos.imt-ip.pt/login.asp...2fdefault.aspx . The best option is the fiscal number. Enter the area "Conductores"
2. If current driving licence shows up as "Valida" you should be able to proceed to the next step "pedido de carta de Conducao "
3. The medical certificate if correctly issued by a registered doctor will automatically show up during this process.
4. Follow the process to the end and you will receive payment instructions - this can only be done after 24 hours not before

If any of the above fails you will have to go to an IMT office to do it all.

borisface

I've been able to.register on the website but the licence isn't found. I suspect it's because the licence was issued about 7 years ago, prior to the facility to apply online.

santaanita

we can renew ours at the local camara just go in with your doctors letter and he does it all for you simples

Red Eric

Tha Câmaras themselves won't offer this service but a Espaço or Loja do Cidadão may, so I expect you have one of those located in the same building.

You can probably check out where your local counters are and whether they provide that service here : Service at Citizen Spots

Isn't the medical report obligatorily submitted electronically?

Loafing Along

This happened to me a few years ago when I first registered : Error Code : Doc1 .

I sent an email asking for clarification and it was related to my incorrect use of "Certificado de Residencia Camarario " this I changed in the drop down menu and up popped by full licence details so enabling me to do the renewal online.

santaanita

sorry how can you say they wont when i have renewed mine at 70 and i have other expat friends who have done this at Gois camara

Red Eric

Because that's where your Espaço Cidadão is located?

Not every Câmara will house one, though, was my point. Mine doesn't. They deal with central government issues as opposed to local authority business looked after by the Câmara itself.

borisface

The error code was the doc 1, I have emailled the IMTT support line. In the meantime, there's a citizen's shop just down the road. I'll go and have a chat.

santaanita

Even with brand new glasses i managed to miss read your post,my apologies.

liveaboard

I was told that non-eu residents need to have their licenses renewed by IMT, can't use the local offices.
I guess that will now include British people.
Let us know how it shakes out.

santaanita

didn't think a non resident could have a pt license.

Loafing Along

That was my error too and following their email was able to correct it and complete process online