Brexit Biometric card payment difficulties
Dec 8th 2022, 8:15 am
#91
BE Forum Addict
Joined: Mar 2008
Posts: 1,704
Re: Brexit Biometric card payment difficulties
The system has kindly generated a DUC for us, but I cannot pay as my bank (CGD) has come up with this message: "Unsuccess. Request rejected by back-end"
Questions:
1) has anyone seen this problem?
2) do we have to wait (say overnight) before the DUC becomes active for actual payment?
UPDATE - according to the British Embassy I need to wait 48hrs before the DUC can be used for payment.
Questions:
1) has anyone seen this problem?
2) do we have to wait (say overnight) before the DUC becomes active for actual payment?
UPDATE - according to the British Embassy I need to wait 48hrs before the DUC can be used for payment.
Dec 13th 2022, 8:36 am
#93
Just Joined
Joined: Oct 2022
Posts: 2
Re: Brexit Biometric card payment difficulties
Bons, did your payment eventually show up on your SEF account. I paid my 15 euro via online banking on Thursday 8th December, but as of today the SEF page is still saying not paid. Has anyone else had the same experience?
Dec 13th 2022, 9:05 am
#94
BE Enthusiast
Joined: Nov 2018
Posts: 908
Re: Brexit Biometric card payment difficulties
I only just checked today but it is showing receipt of payment right at the bottom of the page after you click on your name.
Dec 13th 2022, 12:51 pm
#95
BE Forum Addict
Joined: Mar 2008
Posts: 1,704
Re: Brexit Biometric card payment difficulties
So having paid last week, do I have to go back into the ā¬ sign area (issue payment document) and then tick name to find this out.?
Dec 13th 2022, 2:39 pm
#96
BE Enthusiast
Joined: Nov 2018
Posts: 908
Re: Brexit Biometric card payment difficulties
Dec 13th 2022, 4:19 pm
#97
BE Forum Addict
Joined: Mar 2008
Posts: 1,704
Dec 17th 2022, 10:27 am
#98
Forum Regular
Joined: Jul 2021
Location: Abergele, Alges and Faro (boat)
Posts: 281
Re: Brexit Biometric card payment difficulties
Postman left note for new card to be collected at post office as no-one in. Sister in law went to collect it, along with letter of authority and proof of identity and they refused to give it to her, saying my letter should have been notarised. Phoned SEF and they advised the card would be available for collection at Cascais when we return in February.
Dec 17th 2022, 10:46 am
#99
Forum Regular
Joined: Sep 2020
Posts: 100
Re: Brexit Biometric card payment difficulties
CTT issues a card-like thing when you apply to them to be a representative of someone to collect their post. Both persons have to be present at CTT in order to get the card. FYI - bring your passports, as they don't recognise the PT driving license as ID!
Is that the same thing as you're talking about, but they refused?
Is that the same thing as you're talking about, but they refused?
Dec 17th 2022, 11:07 am
#100
Forum Regular
Joined: Jul 2021
Location: Abergele, Alges and Faro (boat)
Posts: 281
Re: Brexit Biometric card payment difficulties
CTT issues a card-like thing when you apply to them to be a representative of someone to collect their post. Both persons have to be present at CTT in order to get the card. FYI - bring your passports, as they don't recognise the PT driving license as ID!
Is that the same thing as you're talking about, but they refused?
Is that the same thing as you're talking about, but they refused?
Dec 26th 2022, 6:15 pm
#103
BE Enthusiast
Joined: Jan 2011
Location: Algarve, Portugal
Posts: 391
Re: Brexit Biometric card payment difficulties
That's good to know. Hopefully my DUC will become active after the the backends of the banking systems involved do their update. Overall I am pleased with SEF Brexit experience thus far.
Dec 27th 2022, 9:19 am
#104
Forum Regular
Joined: Sep 2020
Posts: 100
Re: Brexit Biometric card payment difficulties
Got ours last Friday - one day after Bons.
The process was ok, except for that unnecessary trip to Lisbon SEF from the Algarve.
It's the flakiness of the system / process that got us worried the most.
The process was ok, except for that unnecessary trip to Lisbon SEF from the Algarve.
It's the flakiness of the system / process that got us worried the most.
Dec 27th 2022, 11:06 am
#105
BE Enthusiast
Joined: Nov 2018
Posts: 908
Re: Brexit Biometric card payment difficulties
