Some people ...
Jul 30th 2013, 1:28 am
#1
BE Forum Addict
Thread Starter
Joined: Aug 2012
Posts: 1,213
Some people ...
Jul 30th 2013, 2:30 am
#2
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Joined: Oct 2011
Location: Wellington - I miss Castles, the NHS & English school system
Posts: 9,077
Re: Some people ...
can just imagine it. local to me so will remember not to book anyone in there if that is how they are going to treat their staff
Jul 30th 2013, 4:25 pm
#3
Queen of the Underworld
Joined: Dec 2007
Location: In NZ!
Posts: 4,785
Re: Some people ...
How did that ever go so far?Good on Ms Campbell for doing the right thing and not charging two fees for one journey. As I read it, she was the only person that lost out anyway as she'd have received the extra $5, not the motel owner?...
Jul 31st 2013, 4:26 am
#4
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Re: Some people ...
Indeed, my use of the word 'ridiculous' was very deliberate.
Punished for logical and ultimately good customer service, I thought?
I mean, for the sale of 5 bucks. Really?
Punished for logical and ultimately good customer service, I thought?
I mean, for the sale of 5 bucks. Really?
Jul 31st 2013, 4:59 am
#5
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Joined: May 2008
Location: Up in dem hills.........
Posts: 1,458
Re: Some people ...
Almost a week later, Ms Fearon approached Ms Campbell about the transaction and said she had no right to charge a lesser fee. The argument became heated, with neither party prepared to back down.
Ms Campbell threatened to leave, handing Ms Fearon the keys and attempting to pay her $5 for the undercharging.
Ms Fearon responded that she did not want the money but she did want Ms Campbell to leave, and if she didn't leave straight away, Ms Fearon would call the police.
Ms Campbell threatened to leave, handing Ms Fearon the keys and attempting to pay her $5 for the undercharging.
Ms Fearon responded that she did not want the money but she did want Ms Campbell to leave, and if she didn't leave straight away, Ms Fearon would call the police.
