Marks and Spencer VAT rort
Be ye warned.
Since the rollout of their new and appalling website: Buying from M&S online, no matter where you live, you are now charged a price which reflects UK VAT. For NZ, Aus customers, M&S are _keeping_ that additional 20%. Quoting the reply I received from one of their customer service weasels this morning: "The price you see on our website is the same price paid by our customers anywhere in the world. VAT is part of the item price where applicable and the price wont change where it's not applicable. For example an item which costs £10.00 on the website. If delivered in the UK the customer would be charged £10.00 for the item. If it's delivered to New Zealand the customer would be charged £10.00 for the item. This is to ensure all our customers pay the same price." |
Re: Marks and Spencer VAT rort
Mr H and I are not convinced that's legal. Not sure who we'd ask to investigate though, UK tax office perhaps?
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Re: Marks and Spencer VAT rort
Don't have an issue with that as I have always paid the price on the website
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Re: Marks and Spencer VAT rort
Hi Banaari and welcome to this NZ forum.
You obviously must feel very strongly for your very first post to be a dire warning about M&S :D. Perhaps introduce yourself a little as it's good to share. As for M&S. This is not new news at all . It's old news. Given that M&S will deliver to NZ I am happy to pay the price on their website. If I wasn't , I wouldn't buy it. :p |
Re: Marks and Spencer VAT rort
Originally Posted by banaari
(Post 11236641)
Be ye warned.
Since the rollout of their new and appalling website: Buying from M&S online, no matter where you live, you are now charged a price which reflects UK VAT. For NZ, Aus customers, M&S are _keeping_ that additional 20%. Quoting the reply I received from one of their customer service weasels this morning: "The price you see on our website is the same price paid by our customers anywhere in the world. VAT is part of the item price where applicable and the price wont change where it's not applicable. For example an item which costs £10.00 on the website. If delivered in the UK the customer would be charged £10.00 for the item. If it's delivered to New Zealand the customer would be charged £10.00 for the item. This is to ensure all our customers pay the same price." |
Re: Marks and Spencer VAT rort
You can apply to customs and excise to claim vat back.
To be fair to M&S, they don't force you to buy from them, just buy things from a nz shop, support our economy and save yourself a heap of stress |
Re: Marks and Spencer VAT rort
haven't got a problem with it either. M&S has been extremely good at supplying me and my family with a very good service since I have been buying stuff from them since being in NZ. Tesco's also are extremely good. even letting me keep a refund they gave me when goods did not turn up in a timely manner but did so a month later. NZ post seemed to be the culprit but on informing Tesco's the items had eventually arrived they said glad it got there and keep the refund.
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Re: Marks and Spencer VAT rort
Originally Posted by Justcol
(Post 11236852)
You can apply to customs and excise to claim vat back.
To be fair to M&S, they don't force you to buy from them, just buy things from a nz shop, support our economy and save yourself a heap of stress |
Re: Marks and Spencer VAT rort
Splitting hairs in my view. Be grateful that M&S accommodate you so that you can order such items of luxury from afar.
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Re: Marks and Spencer VAT rort
If you didn't pay VAT you should, ethically, be paying GST whilst importing tax free goods. Just like at the airport in the UK if you have purchased tax free from a store and you claim it back - the goods are then subject to the tax of the country to which you are taking them, surely?
Jan |
Re: Marks and Spencer VAT rort
This is not actually VAT even though it is the same amount. They get away with it because it is classed as a 'service charge' which to you and I as expats makes it look like it is the VAT element that has not been removed. So they do take it away with one hand and add on the same amount with the other!
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Re: Marks and Spencer VAT rort
Originally Posted by cappuccino
(Post 11237003)
This is not actually VAT even though it is the same amount. They get away with it because it is classed as a 'service charge' which to you and I as expats makes it look like it is the VAT element that has not been removed. So they do take it away with one hand and add on the same amount with the other!
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Re: Marks and Spencer VAT rort
I never shopped at M&S anyway.
What do they sell that you have to go to the trouble of having it shipped half way around the world to be happy that you cant get here ?? |
Re: Marks and Spencer VAT rort
Are there any clothing shops that do drop the VAT when shipping to NZ? :confused:
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Re: Marks and Spencer VAT rort
Originally Posted by Justcol
(Post 11237092)
What do they sell that you have to go to the trouble of having it shipped half way around the world
to be happy that you cant get here ?? |
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