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Dont use Norwich Union for travel insurance

Dont use Norwich Union for travel insurance

Old Jan 25th 2007, 9:34 am
  #1  
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Thumbs down Dont use Norwich Union for travel insurance

they are pants!!!!!
3 times i have requested they send me my policy number - guess what still waiting a month on!!

GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR :curse:
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Old Jan 25th 2007, 9:39 am
  #2  
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Default Re: Dont use Norwich Union for travel insurance

Originally Posted by dreamfish
they are pants!!!!!
3 times i have requested they send me my policy number - guess what still waiting a month on!!

GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR :curse:
Commiserations - at least you know now rather than later. Imagine being stuck waiting for a claim after several requests......
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Old Jan 25th 2007, 9:48 am
  #3  
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Default Re: Dont use Norwich Union for travel insurance

Originally Posted by dreamfish
they are pants!!!!!
3 times i have requested they send me my policy number - guess what still waiting a month on!!

GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR :curse:
strike defo on then
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Old Jan 25th 2007, 1:50 pm
  #4  
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Default Re: Dont use Norwich Union for travel insurance

Originally Posted by poppets
strike defo on then
they are just so completely inept (IN MY OPINION). i called today to make a complaint - 5 phone numbers i was given. by which time i was boiling over. the poor woman - i did apologise to her.

I took out the travel insurance at beginning of the year. didnt get my email or a letter. i phoned up a week later to find out my policy number which they said they will email and post to me. I called a week later to have the same conversation. I phone up at the weekend - you got it, to have the same conversation.

So i called today and said the only evidence of a contractual relationship between you and me is an entry on my bank statement. why cant you just tell me my policy number? i asked her how hard it is for a company to post a letter or send an email. i was told another team does that - agghhghghghhhhhhh!!! morons!!!
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