Anglo Pacific
#1
Anglo Pacific
Has anyone used Anglo Pacific for their shipping at all? What is your opinion of their prices/service?
#2
Account Closed
Joined: Sep 2008
Posts: 196
Re: Anglo Pacific
Our belongings were packed up by Anglo on 4 July, then they came back on 5th July to load the container. I honestly can't say what they were like in the flesh as I didn't meet the bloke who came round to do the initial quote (I was at work in the UK) and I didn't get to meet the guys who packed up the house (I have moved to NZ by then).
My husband however said they worked like a well oiled machine and he was very impressed with the speed they worked at and the care they showed our belongings.
We had Pickfords, Anglo and Robinson in, like I said I didn't meet any of them but the reason we went with Anglo is they gave us loads and hints and tips on when to drain dishwashers etc, how to best clean bikes and garden furniture.
They also weren't fussed or fazed by the sheer number of books we have shipped. Basically they got us, they got that whilst our furniture and belongings are super expensive they are ours, if you get that. We were impressed by the fact that they were the only ones who talked about building crates for our large pictures and mirrors.
They weren't the cheapest but they were the company we felt most comfortable with. They got back to us with the info we wanted in a timely fashion and when we haggled with the price they were able to match what we were prepared to pay.
I think we paid £3700 for door to service, from Luton, Beds, to Invercargill.
So far so good, however remember our stuff hasn't arrived, yet!!
Jo
#3
Just Joined
Joined: May 2011
Posts: 21
Re: Anglo Pacific
Hello
Our belongings were packed up by Anglo on 4 July, then they came back on 5th July to load the container. I honestly can't say what they were like in the flesh as I didn't meet the bloke who came round to do the initial quote (I was at work in the UK) and I didn't get to meet the guys who packed up the house (I have moved to NZ by then).
My husband however said they worked like a well oiled machine and he was very impressed with the speed they worked at and the care they showed our belongings.
We had Pickfords, Anglo and Robinson in, like I said I didn't meet any of them but the reason we went with Anglo is they gave us loads and hints and tips on when to drain dishwashers etc, how to best clean bikes and garden furniture.
They also weren't fussed or fazed by the sheer number of books we have shipped. Basically they got us, they got that whilst our furniture and belongings are super expensive they are ours, if you get that. We were impressed by the fact that they were the only ones who talked about building crates for our large pictures and mirrors.
They weren't the cheapest but they were the company we felt most comfortable with. They got back to us with the info we wanted in a timely fashion and when we haggled with the price they were able to match what we were prepared to pay.
I think we paid £3700 for door to service, from Luton, Beds, to Invercargill.
So far so good, however remember our stuff hasn't arrived, yet!!
Jo
Our belongings were packed up by Anglo on 4 July, then they came back on 5th July to load the container. I honestly can't say what they were like in the flesh as I didn't meet the bloke who came round to do the initial quote (I was at work in the UK) and I didn't get to meet the guys who packed up the house (I have moved to NZ by then).
My husband however said they worked like a well oiled machine and he was very impressed with the speed they worked at and the care they showed our belongings.
We had Pickfords, Anglo and Robinson in, like I said I didn't meet any of them but the reason we went with Anglo is they gave us loads and hints and tips on when to drain dishwashers etc, how to best clean bikes and garden furniture.
They also weren't fussed or fazed by the sheer number of books we have shipped. Basically they got us, they got that whilst our furniture and belongings are super expensive they are ours, if you get that. We were impressed by the fact that they were the only ones who talked about building crates for our large pictures and mirrors.
They weren't the cheapest but they were the company we felt most comfortable with. They got back to us with the info we wanted in a timely fashion and when we haggled with the price they were able to match what we were prepared to pay.
I think we paid £3700 for door to service, from Luton, Beds, to Invercargill.
So far so good, however remember our stuff hasn't arrived, yet!!
Jo
#4
Just Joined
Joined: Jul 2011
Posts: 2
Re: Anglo Pacific
I had Anglo Pacific do my 1st shipment of removals last month - the movers came on time (they offered to come earlier than the appointed time on the actual day, but I wasn't ready yet, so we stuck to the original hour), and efficienty packed up everything for me.
I had done quite a bit of packing on my own already (personal belongings which I didn't want people to ruffle through ... some women might be a bit more sensitive about having their knickers man-handled. :P)...
The 2 guys they sent over did a decent job of packing everything up. However, since my boxes are now in storage, I do not know whether they'll arrive on time and what condition they'll arrive in as they haven't been shipped yet.
I have only just joined the forum and have read some negative reviews of Anglo Pacific, so naturally, I am quite anxious and worried whether my belongings will go missing or damaged. I did not take up much insurance for my belongings, thinking that Anglo was a reputable company, and should load my items safely.
My belongings took up twice the space quoted (301 cu ft vs 155 cu ft), hence my cost was 50% higher.
That said, I am a little skeptical about movers and their style of packing - if we packed our own boxes, we tend to maximize the space inside the boxes rather than stuff it with paper, as we do not want to waste the space since we're charged for it. I have a feeling the movers were more 'generous' with using up paper stuffing and boxes, hence... not surprisingly, my stuff took up 2x the space initially expected!
The most important thing now is that my stuff arrive safely.
I now have a 2nd shipment (excess baggage due to the Sales!) and I'm tempted to go with them again, but having read this forum... I'm of two minds now. There are some who have had good experiences, and some who've had nightmarish ones. I think this is the case with almost any movers...
I'm considering Excess Baggage Company, and I wonder if they are better. Well, I have the next 48hrs to make up my mind and book my collection date, as I ship out next Monday, and fly off on Tuesday.
I had done quite a bit of packing on my own already (personal belongings which I didn't want people to ruffle through ... some women might be a bit more sensitive about having their knickers man-handled. :P)...
The 2 guys they sent over did a decent job of packing everything up. However, since my boxes are now in storage, I do not know whether they'll arrive on time and what condition they'll arrive in as they haven't been shipped yet.
I have only just joined the forum and have read some negative reviews of Anglo Pacific, so naturally, I am quite anxious and worried whether my belongings will go missing or damaged. I did not take up much insurance for my belongings, thinking that Anglo was a reputable company, and should load my items safely.
My belongings took up twice the space quoted (301 cu ft vs 155 cu ft), hence my cost was 50% higher.
That said, I am a little skeptical about movers and their style of packing - if we packed our own boxes, we tend to maximize the space inside the boxes rather than stuff it with paper, as we do not want to waste the space since we're charged for it. I have a feeling the movers were more 'generous' with using up paper stuffing and boxes, hence... not surprisingly, my stuff took up 2x the space initially expected!
The most important thing now is that my stuff arrive safely.
I now have a 2nd shipment (excess baggage due to the Sales!) and I'm tempted to go with them again, but having read this forum... I'm of two minds now. There are some who have had good experiences, and some who've had nightmarish ones. I think this is the case with almost any movers...
I'm considering Excess Baggage Company, and I wonder if they are better. Well, I have the next 48hrs to make up my mind and book my collection date, as I ship out next Monday, and fly off on Tuesday.
Last edited by annaonholiday; Jul 19th 2011 at 9:06 pm.
#6
BE Enthusiast
Joined: Mar 2011
Posts: 334
Re: Anglo Pacific
We had anglo pacific out today and they were £900 cheaper than PSS!!! Strong believer in my gut feeling and really liked them but have another quote tomorrow (Whyte & Co) The guy from Anglo was straight talking and gave us a heap more advice than PSS did.
#8
Forum Regular
Joined: Feb 2007
Location: chch ex yorkshire
Posts: 145
Re: Anglo Pacific
We used anglo pacific, many years ago and they were great
#9
Forum Regular
Joined: Jun 2010
Location: Porirua, Wellington
Posts: 207
Re: Anglo Pacific
OUr stuff arrived in June courtesy of Anglo Pacific....they are excellent (well the local contractors they use to pack and unpack are excellent).
#10
Just Joined
Joined: Jun 2012
Posts: 3
Re: Anglo Pacific
I got quotes from many removal firms for move to Canada, and on a per cuft basis, Anglo was by far the most expensive for a 40ft sole use container. I had a wide range of volume estimates and Anglo's was on the low end. They were the only company I negotiated with who refused to agree to honour the price they quoted if their packers calculated the volume of the exact same goods differently on packing day - they said they would change me more. All in, their price could easily have ended up 40% more expensive than Pearsons, and 30% more than Robinsons or PSS. I don't care if Anglo service included fluffing my pillows when they unpacked up, they ain't worth the trouble of dealing with. Complete waste of my time.
#12
Just Joined
Joined: Dec 2012
Posts: 3
Re: Anglo Pacific
BE WARNED - DON'T USE ANGLO PACIFIC.
1. They broke our fragile wine glasses by not putting protective packing around each glass. I attempted to make a claim under their £40 per item, but was sent an insurance claim form. Because of the excess we wouldn’t be able to claim. By this stage I’d read the reviews, so knew claiming was next to useless!
2. After I told them to quote me to the 25 floor, we had to pay extra to have the goods taken a little further than a house front door to the goods lift. Even though it was easier (no steps and not even a curb) than taking the items up to a first floor which they include for free! Mind you, a very good friend of mine who had moved a month before us using exactly the same companies wasn’t charge any extra to go up to a 5th floor.
3. We had to chase them to ship our car from London - which was finally sent about 6 weeks after they said it would be. They told us not to pack anything in the car, so it could pass through customs quicker. But when I finally got the car home I opened the hatch back to find 2 boxes belonging to 2 different people - this must've delayed customs. But we obviously paid to ship our own items which we could have put in our car - whilst Anglo Pacific avoided paying shipping costs on the 2 items which shouldn't have been in our car! I even found a note in our car stating there were 2 boxes in the boot. I hope the strangers items we got with the car weren't of sentimental value.
I wish we had read reviews before we shipped - very silly us.
I really hope they go out of business!
1. They broke our fragile wine glasses by not putting protective packing around each glass. I attempted to make a claim under their £40 per item, but was sent an insurance claim form. Because of the excess we wouldn’t be able to claim. By this stage I’d read the reviews, so knew claiming was next to useless!
2. After I told them to quote me to the 25 floor, we had to pay extra to have the goods taken a little further than a house front door to the goods lift. Even though it was easier (no steps and not even a curb) than taking the items up to a first floor which they include for free! Mind you, a very good friend of mine who had moved a month before us using exactly the same companies wasn’t charge any extra to go up to a 5th floor.
3. We had to chase them to ship our car from London - which was finally sent about 6 weeks after they said it would be. They told us not to pack anything in the car, so it could pass through customs quicker. But when I finally got the car home I opened the hatch back to find 2 boxes belonging to 2 different people - this must've delayed customs. But we obviously paid to ship our own items which we could have put in our car - whilst Anglo Pacific avoided paying shipping costs on the 2 items which shouldn't have been in our car! I even found a note in our car stating there were 2 boxes in the boot. I hope the strangers items we got with the car weren't of sentimental value.
I wish we had read reviews before we shipped - very silly us.
I really hope they go out of business!
#13
221b Baker Street
Joined: Jun 2010
Location: Miles from anywhere, Victoria, Australia.
Posts: 14,125
Re: Anglo Pacific
BE WARNED - DON'T USE ANGLO PACIFIC.
1. They broke our fragile wine glasses by not putting protective packing around each glass. I attempted to make a claim under their £40 per item, but was sent an insurance claim form. Because of the excess we wouldn’t be able to claim. By this stage I’d read the reviews, so knew claiming was next to useless!
2. After I told them to quote me to the 25 floor, we had to pay extra to have the goods taken a little further than a house front door to the goods lift. Even though it was easier (no steps and not even a curb) than taking the items up to a first floor which they include for free! Mind you, a very good friend of mine who had moved a month before us using exactly the same companies wasn’t charge any extra to go up to a 5th floor.
3. We had to chase them to ship our car from London - which was finally sent about 6 weeks after they said it would be. They told us not to pack anything in the car, so it could pass through customs quicker. But when I finally got the car home I opened the hatch back to find 2 boxes belonging to 2 different people - this must've delayed customs. But we obviously paid to ship our own items which we could have put in our car - whilst Anglo Pacific avoided paying shipping costs on the 2 items which shouldn't have been in our car! I even found a note in our car stating there were 2 boxes in the boot. I hope the strangers items we got with the car weren't of sentimental value.
I wish we had read reviews before we shipped - very silly us.
I really hope they go out of business!
1. They broke our fragile wine glasses by not putting protective packing around each glass. I attempted to make a claim under their £40 per item, but was sent an insurance claim form. Because of the excess we wouldn’t be able to claim. By this stage I’d read the reviews, so knew claiming was next to useless!
2. After I told them to quote me to the 25 floor, we had to pay extra to have the goods taken a little further than a house front door to the goods lift. Even though it was easier (no steps and not even a curb) than taking the items up to a first floor which they include for free! Mind you, a very good friend of mine who had moved a month before us using exactly the same companies wasn’t charge any extra to go up to a 5th floor.
3. We had to chase them to ship our car from London - which was finally sent about 6 weeks after they said it would be. They told us not to pack anything in the car, so it could pass through customs quicker. But when I finally got the car home I opened the hatch back to find 2 boxes belonging to 2 different people - this must've delayed customs. But we obviously paid to ship our own items which we could have put in our car - whilst Anglo Pacific avoided paying shipping costs on the 2 items which shouldn't have been in our car! I even found a note in our car stating there were 2 boxes in the boot. I hope the strangers items we got with the car weren't of sentimental value.
I wish we had read reviews before we shipped - very silly us.
I really hope they go out of business!
Sorry to hear of your bad experience.
How did you find B.E.?
I used Anglo-Pacific and they were fantastic but I've heard good and bad of all the companies.
From where did you move and where are you now? In N.Z.?
Enjoy B.E.
#14
Re: Anglo Pacific
I used them to ship 4 boxes of stuff from the UK. I found them to be quite helpful with what can and can't go in them.
I didn't deal with them personally UK end as my family packed up the boxes but from what I know, all went smoothly - a variety of boxes were dropped off as requested, my family packed them up. They came to pick them up on time as arranged. Got shipped fairly quickly I think and arrived on time in NZ. Didn't take too long to go through customs (but was only a few boxes) and they didn't take too long to arrange to deliver them.
I'd even moved in the time between the boxes leaving the UK and arriving in NZ and wasn't a hassle getting my delivery address changed this end.
I didn't deal with them personally UK end as my family packed up the boxes but from what I know, all went smoothly - a variety of boxes were dropped off as requested, my family packed them up. They came to pick them up on time as arranged. Got shipped fairly quickly I think and arrived on time in NZ. Didn't take too long to go through customs (but was only a few boxes) and they didn't take too long to arrange to deliver them.
I'd even moved in the time between the boxes leaving the UK and arriving in NZ and wasn't a hassle getting my delivery address changed this end.
#15
Just Joined
Joined: Dec 2012
Posts: 3
Re: Anglo Pacific
Well I thought the way they treated me was disgraceful! They have no idea what customer service is!
I moved from London to Melbourne.