PrairieWriter

Hi all!

Thought this might be helpful to people who are in the process of moving from the US to the UK.

We submitted our ToR form on April 24th via email and got the usual acknowledgement email back, but heard nothing after that. Today, we called the team in the UK and spoke to a very nice gentleman who informed us that they're currently dealing with a backlog and are just now processing applications received on April 15th. Consequently, we are in for another two weeks' wait, and possibly longer than that.

In short, if you submit your ToR application today, you can probably expect a four or five week wait. Some shippers are okay with that, and really it's most important that the number comes before the goods hit the UK port; other shippers won't begin to move your items without the ToR in hand, so it's worth checking if you're unsure.

Also, the new ToR phone number is as follows (had to do some digging): 011 44 300 322 7064 — then it's option 4.

All the best to everyone!

GMT27

Thank you. This is very helpful. I will submit my application as soon as I receive confirmation from Cunard if I have the kennels I need for my 2 cats.

Wilto

Just a frame of reference for you - I applied for my TOR on April 1st and after a few emails back and forth due to a missing document I received my TOR number on April 29th. Bang on 4 weeks.

Paul and Joanne

can i ask, do we just need one TOR form ? what happens if we sent stuff back to the UK in two different ways? would we need a form for each shipment.

RKS_in_Calgary

RKS_in_Calgary

PrairieWriter

dragonfruit

Hi,
Can I ask you about the ToR? I'm planning to list up for the ToR and just wondering how details it should be..

PrairieWriter

Just an update: we got our ToR number today! So, 26 working days from April 24th, or five weeks and one day, depending on how you like to think about it. We didn't get any requests for additional documentation: they're just very, very busy.

PrairieWriter

We went 'round room by room and basically eyeballed our things. We split the list up by room and estimated "boxes of paintings" or "pottery dishes" or "ten display easels" or "200 books" etc. We got our ToR today, so that was apparently sufficient for them to get on with things. I didn't want to reply before because we hadn't received our number, and I didn't want to mislead you if we were refused for not having our list in order! Anyway, our way seems to have been okay.

dragonfruit

Hi,
I tried to make a list and just wonder if you put the value of items in pounds, and enclosed any receipts of goods..
I went through the ToR application and it did not mention about the valuation of goods or receipts of goods, anything.
My document enclosing size only less than 1Mb, but I do not understand that some people are struggling to send the over limit..
Can you share your experience please? I have to send it asap.

PrairieWriter

dragonfruit

5.8 mb is huge.. Did you scanned passport copies all member of family?(it didn't say) I just scanned my passport and list of goods and title deed of my house and application, and utility bill
It came up less than 1mb. Can you give me any idea what else I need to enclose?
One more question, in the description of situation in the UK, I put some information in the application, but when I print it out, it does not appear in the copy..just confusing..

PrairieWriter

Here's what we sent:

A cover letter to explain the contents
A printout of our application
The list of goods (with value in pounds), which we printed out and signed and then scanned back in
Black-and-white copies of the biometrics pages of all of our passports (five in total)
A copy of my husband's spouse visa
Twelve months of electricity bills to prove we have lived here for over 12 months
A copy of the title for our house in Scotland
A property transfer document for the house we live in now (we gave it to my stepson last September, so we don't own it or rent it, but will live here until we leave: we explained that in the cover letter)

That's all we enclosed. Your documents will probably vary, depending on what you have (particularly in relation to what you decide to enclose to prove you've been out of the country for 12 months or more). Anyhow, we got the ToR, so apparently they accepted what we sent! As far as the missing information goes: that also happened to us. No idea why! Since it doesn't get saved and sent anywhere electronically, it seems silly to put a field in and then not have it print, but there you go. Never heard anything about that, so my advice to you is not to worry about it. � ����

Derwig