TonyandGill

Hi all

Newbie here

We are moving back to the UK (from Australia) in September and have just been told about TOR. AARGH!

I read in another post that there is an attachment limit of 6mb when submitting the application. Is this still true?

I'm up to 4mb so far and that's without the Inventory of Goods.

I wonder if zipped files are an option.

Any thoughts?

between two worlds

Yes, TOR is a nightmare. I think the limit still applies. I think you can send your info in several emails as the limit is per email. So you say email 1, email 2, etc.

TonyandGill

Thanks and yes it is still a nightmare and still a limit of 6mb.

Given that I hadn't received the usual "auto response" to my initial submission, I rang the ToR department for advice. After 6 attempts, each ending in being cut off as "all lines are busy", and being put on hold for 20 minutes when I did get through, the chap at the other end said "oh yeah - we get that a lot. Just send it in two or more batches" !

Why don't they just tell people of the limits in the explanatory blurb on the website?

Grr

between two worlds

Yes, that would be so helpful, wouldn't it! Would also save them lots of time currently used in answering this question and explaining the problem....

dragonfruit

Can I ask you why your attachment is so big volume?
I do not understand.. What kind of attachment do you submit if you don't mind?