Tecom

Old Apr 21st 2007, 12:26 pm
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Default Tecom

I have got a problem with my multimailing package, something to do with an external server connection. DH rang Tecom yesterday and explained situation, a technician rang him back 5 hours later when he was on the golf course so problem not resolved. I have rang them 6 times during the course of today and each time they have told me a technician would call back in 10 - 15 minutes. Just wanted to say that the aftersales from TECOM is absolutely shocking !!!
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Old Apr 21st 2007, 1:00 pm
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Default Re: Tecom

they have just rang back and say that it is not their problem that the external server isn't working??? Anyone on here who are IT experts???

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Old Apr 21st 2007, 1:15 pm
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Default Re: Tecom

Originally Posted by Blue Cat View Post
they have just rang back and say that it is not their problem that the external server isn't working??? Anyone on here who are IT experts???

They will feed you a load of bull.

Still waiting on February and Marchs bills, they just keep saying it's a billing problem and will be fixed soon. They still take the money out of my account though. :curse:
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Old Apr 21st 2007, 1:23 pm
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Default Re: Tecom

Originally Posted by NorthernLad View Post
They will feed you a load of bull.

Still waiting on February and Marchs bills, they just keep saying it's a billing problem and will be fixed soon. They still take the money out of my account though. :curse:
bloody ridiculous. It is really upsetting as I paid 100 USD (not a fortune) for this mail list thing and it is really good - put the e mail id's in, do an e mail, bang it out to over 500. Problem is you have to have it set up on external server or hotmail and emirates e mails don't receive the mail. I have spoken to the Maillist people in Germany and they have been brilliant, it is down to this lot of incompetant, no other word - f***wits to try and sort it out. I got an event next sunday and no bookings for it cos no one has got the invitation!!!
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Old Apr 21st 2007, 4:00 pm
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Default Re: Tecom

all sorted no thanks to TECOM!!

let's hope I get some people turn up !!!
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Old Apr 21st 2007, 7:59 pm
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Default Re: Tecom

Originally Posted by Blue Cat View Post
bloody ridiculous. It is really upsetting as I paid 100 USD (not a fortune) for this mail list thing and it is really good - put the e mail id's in, do an e mail, bang it out to over 500.
So your one of these bleedin spammers ...
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Old Apr 21st 2007, 8:01 pm
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Default Re: Tecom

Originally Posted by Ray View Post
So your one of these bleedin spammers ...
And she's very subtle at that...
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Old Apr 22nd 2007, 5:16 am
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Default Re: Tecom

Originally Posted by Ray View Post
So your one of these bleedin spammers ...
nope it is private membership, they have to register to get onto the database, which is why it is relatively small. If I were a spammer I would be trawling the web for e mail id's.

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Old Apr 22nd 2007, 10:27 am
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Default Re: Tecom

Originally Posted by NorthernLad View Post
They will feed you a load of bull.

Still waiting on February and Marchs bills, they just keep saying it's a billing problem and will be fixed soon. They still take the money out of my account though. :curse:
I got February's bill about 2 weeks ago, so I'm glad it isn't just me. I'll bet they are a lot more efficent at cutting you off if you don't pay. Still, that is what happens when you have a monopoly running a public utility but even BT at their worst were better than those muppets.
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