Tecom
#1
Tecom
I have got a problem with my multimailing package, something to do with an external server connection. DH rang Tecom yesterday and explained situation, a technician rang him back 5 hours later when he was on the golf course so problem not resolved. I have rang them 6 times during the course of today and each time they have told me a technician would call back in 10 - 15 minutes. Just wanted to say that the aftersales from TECOM is absolutely shocking !!!
#2
Re: Tecom
they have just rang back and say that it is not their problem that the external server isn't working??? Anyone on here who are IT experts???
#3
Re: Tecom
Still waiting on February and Marchs bills, they just keep saying it's a billing problem and will be fixed soon. They still take the money out of my account though. :curse:
#4
Re: Tecom
#9
Re: Tecom
I got February's bill about 2 weeks ago, so I'm glad it isn't just me. I'll bet they are a lot more efficent at cutting you off if you don't pay. Still, that is what happens when you have a monopoly running a public utility but even BT at their worst were better than those muppets.