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-   -   DEWA Online Activation (https://britishexpats.com/forum/middle-east-60/dewa-online-activation-483744/)

typical Sep 26th 2007 8:30 pm

DEWA Online Activation
 
Right then, got apartment, bought bed and couch and now trying to get electricity into my name. Priorities eh...

The online form asks for a "Visa File No.", however it only accepts 9 characters. The only thing approaching a visa number I can see on my visa is of the format XXX/2007/XXXXXXX. What on earth is the Visa File No. if not this? :confused:

Any help appreciated...

Eeyore Sep 26th 2007 8:34 pm

Re: DEWA Online Activation
 
If I were you I'd just go down to a DEWA office and do it in person. It's difficult enough trying to get the Salik website to accept a recharge by credit card...

typical Sep 26th 2007 8:37 pm

Re: DEWA Online Activation
 

Originally Posted by GarethR (Post 5358235)
If I were you I'd just go down to a DEWA office and do it in person. It's difficult enough trying to get the Salik website to accept a recharge by credit card...

Aye, will do tomorrow. Don't really know what's going on - they told me on the phone there'd be no problem if the landlord cleared the charges, but they told him he had to disconnect and then they'd reconnect us (and I mean physically - our power will be switched off for a day :confused: )...

Ah well, will hopefully meet him tomorrow in a DEWA office and get it all sorted! I think I underestimated just how much of a sense of humour is needed to live here :lol:

Border Reiver Sep 27th 2007 7:26 am

Re: DEWA Online Activation
 
If they disconnect you and then reconnect they can charge you a reconnection fee which I think is about 60Dhs, although it has probably gone up. Well, the locals' subsidized electricity has to be paid for by somebody you know...

Blue Cat Sep 27th 2007 7:33 am

Re: DEWA Online Activation
 
Visa File no - residency visa number maybe???

typical Sep 27th 2007 7:36 am

Re: DEWA Online Activation
 

Originally Posted by Blue Cat (Post 5359424)
Visa File no - residency visa number maybe???

Which number is that?

Blue Cat Sep 27th 2007 7:40 am

Re: DEWA Online Activation
 

Originally Posted by typical (Post 5359430)
Which number is that?

don't know, it was just a guess?? I assume your residency visa has a number on it, probs in arabic though?

typical Sep 27th 2007 7:51 am

Re: DEWA Online Activation
 

Originally Posted by Blue Cat (Post 5359440)
don't know, it was just a guess?? I assume your residency visa has a number on it, probs in arabic though?

I can't see any arabic numbers, and the (western) number that is on it is too long for the website to accept :(

Guess I'll head down there later and do it in person. What a pain.

Sabi Star Sep 28th 2007 9:05 am

Re: DEWA Online Activation
 
Can anyone post the DEWA office address and phone number please - i may need to contact them - as buying a flat ( resale) - completing soon and haven't a clue! Thanks

IndieG Sep 28th 2007 9:13 am

Re: DEWA Online Activation
 

Originally Posted by Border Reiver (Post 5359416)
If they disconnect you and then reconnect they can charge you a reconnection fee which I think is about 60Dhs, although it has probably gone up. Well, the locals' subsidized electricity has to be paid for by somebody you know...

AED 2000 - DEWA connection charges for apartment owners in JBR :eek:

Border Reiver Sep 29th 2007 8:38 am

Re: DEWA Online Activation
 
Thought the deposit was only 1,000Dhs for an apartment? Or is the connection charge something different?

IndieG Sep 29th 2007 9:47 am

Re: DEWA Online Activation
 

Originally Posted by Border Reiver (Post 5367274)
Thought the deposit was only 1,000Dhs for an apartment? Or is the connection charge something different?

Think connection charge is different - but owners there are being ripped off by these so called incidental expenses.... When you buy such an expensive apartment, one would have thought it came with W&E connected!


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