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Any Sahm/DIC internet customers out there?

Any Sahm/DIC internet customers out there?

Old Jun 18th 2005, 10:54 am
  #1  
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Default Any Sahm/DIC internet customers out there?

We've been unable to connect to iChat or AIM for over 24 hours. Skype still works normally, though. Wondered if DIC have been, er, DIC'ing about?
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Old Jun 18th 2005, 12:50 pm
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Default Re: Any Sahm/DIC internet customers out there?

No iChat at Marina as well. D'oh!

Originally Posted by Zannie
We've been unable to connect to iChat or AIM for over 24 hours. Skype still works normally, though. Wondered if DIC have been, er, DIC'ing about?
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Old Jun 18th 2005, 12:54 pm
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Default Re: Any Sahm/DIC internet customers out there?

Originally Posted by BurpusMe
No iChat at Marina as well. D'oh!
Looks like it's a DIC issue then... we stopped being able to download stuff from UK Nova at the same time. I think it may be a proxy server problem.

Could you report this to Customer Services if you haven't already? We called DIC a few hours ago and they said their tech support team would call us back... of course, they haven't yet... But maybe they'll pull their finger out of they get a bunch of complaints...
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Old Jun 18th 2005, 1:00 pm
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Default Re: Any Sahm/DIC internet customers out there?

I suspect this is a calculated service restriction, not a technical issue.
I say this, because iChat works in DIC/DMC.

Let's threaten to go to their competitors!!
Maybe a good laugh will lighten their mood enough to want to help?

Originally Posted by Zannie
Looks like it's a DIC issue then... we stopped being able to download stuff from UK Nova at the same time. I think it may be a proxy server problem.

Could you report this to Customer Services if you haven't already? We called DIC a few hours ago and they said their tech support team would call us back... of course, they haven't yet... But maybe they'll pull their finger out of they get a bunch of complaints...
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Old Jun 18th 2005, 5:49 pm
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Default Re: Any Sahm/DIC internet customers out there?

Why do a I get an unpleasant, creepy feeling this is their latest attempt to block "dating" possibilities, lest young locals become corrupted by the evil West?
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Old Jun 18th 2005, 9:15 pm
  #6  
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Default Re: Any Sahm/DIC internet customers out there?

Originally Posted by BurpusMe
I suspect this is a calculated service restriction, not a technical issue.
I say this, because iChat works in DIC/DMC
But why would DIC suddenly stop residential customers using AIM? It works fine with Etisalat, after all, and if anyone was going to block it, it would be them.

I reckon they'd made some server config changes, not realising that they've stuffed some users. If it was a deliberate service restriction, you'd think that Customer Services would have been made aware of if, yet they clearly didn't and referred me to tech support (who didn't call back before we went out).

I've also just tried MSN Messenger, and *that* works, along with Skype.
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Old Jun 18th 2005, 10:17 pm
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Default Re: Any Sahm/DIC internet customers out there?

Wahey! AIM (and UK Nova) both suddenly work again!
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