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Airline Frustration

Airline Frustration

Old Apr 19th 2011, 12:32 pm
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Default Airline Frustration

My wife and daughter are in Nairobi right now. They got caught up in a traffic accident on the way to the airport and missed their flight home yesterday. I had to book another flight for them leaving tonight. After booking the flights, I was belatedly informed that the credit card holder must be one of the passengers. Needless to say, madam had decided to leave her credit card here for security reasons. It's therefore taken me most of the day to (hopefully) resolve the issue by a personal visit to the airline office and by last minute submission of copy documentation by e-mail. Crossing my fingers that they arrive safely tomorrow morning. Meanwhile, my daughter has missed almost the entire week of schooling.
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Old Apr 19th 2011, 1:03 pm
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Default Re: Airline Frustration

whats it with that rule?- its a pain in the a**- never used to be like that

Originally Posted by lionheart View Post
My wife and daughter are in Nairobi right now. They got caught up in a traffic accident on the way to the airport and missed their flight home yesterday. I had to book another flight for them leaving tonight. After booking the flights, I was belatedly informed that the credit card holder must be one of the passengers. Needless to say, madam had decided to leave her credit card here for security reasons. It's therefore taken me most of the day to (hopefully) resolve the issue by a personal visit to the airline office and by last minute submission of copy documentation by e-mail. Crossing my fingers that they arrive safely tomorrow morning. Meanwhile, my daughter has missed almost the entire week of schooling.
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Old Apr 19th 2011, 1:07 pm
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Default Re: Airline Frustration

I have travelled on flights where the card holder has not been present- booked by work- if you contact the ticket provider and explain the situation they will waive this for you- but you need to print out an email of this and take it to the airport with you (or your missus) and you still get questioned but they let you travel, It is an absolute pain inthe arse though and i dont really see the point in it!
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Old Apr 19th 2011, 1:12 pm
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Default Re: Airline Frustration

I generally find when I book online that there is an option to not use the credit card for this purpose. I have however noticed that this is not the case on Virgin trains back in the UK..
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Old Apr 19th 2011, 1:14 pm
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Default Re: Airline Frustration

This is Lionheart. He flew his family home on the cheapest possible airline he could find.

I expect that the airline prefer cash payments only as acceptance of credit cards would add an unnecessary degree of transparency to their business.
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Old Apr 19th 2011, 1:18 pm
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Default Re: Airline Frustration

interesting, but haven't picked up on that- I suppose then we all have to have debit cards? or email them the money?, or get a credit card for a 10 year old boy? or paypal?

what other options do you see mate.

Originally Posted by Paracletus View Post
I generally find when I book online that there is an option to not use the credit card for this purpose. I have however noticed that this is not the case on Virgin trains back in the UK..
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Old Apr 19th 2011, 1:42 pm
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Default Re: Airline Frustration

Originally Posted by lionheart View Post
My wife and daughter are in Nairobi right now. They got caught up in a traffic accident on the way to the airport and missed their flight home yesterday. I had to book another flight for them leaving tonight. After booking the flights, I was belatedly informed that the credit card holder must be one of the passengers. Needless to say, madam had decided to leave her credit card here for security reasons. It's therefore taken me most of the day to (hopefully) resolve the issue by a personal visit to the airline office and by last minute submission of copy documentation by e-mail. Crossing my fingers that they arrive safely tomorrow morning. Meanwhile, my daughter has missed almost the entire week of schooling.
Or just one extra day from your original plans...

so this is air azerbaijan or air ****istan?
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Old Apr 19th 2011, 2:06 pm
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Default Re: Airline Frustration

Originally Posted by shiftdelete View Post
interesting, but haven't picked up on that- I suppose then we all have to have debit cards? or email them the money?, or get a credit card for a 10 year old boy? or paypal?

what other options do you see mate.
I tend to book using the 'air passengers passport' or 'frequent flyer card' as ID and/or reference to collect my ticket. In the past this was an issue, but I've managed to trvael with only a photo copy of the card world wide before I was able to purchase my own tickets.

But yes, if you were to send your 10 year old kid on virgin trains, you'd have to part with your credit card to him for the duration of the journey. Either that, or Virgin trains don't like children travelling on their trains. What I wouldn't do to fly with a no screaming child airline. Definate gap in the market.
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Old Apr 19th 2011, 2:41 pm
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Default Re: Airline Frustration

Originally Posted by Paracletus View Post
I tend to book using the 'air passengers passport' or 'frequent flyer card' as ID and/or reference to collect my ticket. In the past this was an issue, but I've managed to trvael with only a photo copy of the card world wide before I was able to purchase my own tickets.

But yes, if you were to send your 10 year old kid on virgin trains, you'd have to part with your credit card to him for the duration of the journey. Either that, or Virgin trains don't like children travelling on their trains. What I wouldn't do to fly with a no screaming child airline. Definate gap in the market.
The 'gap in the market' can be filled easily, if airlines introduce a 'nobody under 14 in Business Class or First Class' rule, which I suggested to a senior BA exec some years ago.

The look of sheer disgust combined with horror that crept acros his face is something I shall never forget.
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Old Apr 19th 2011, 2:44 pm
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Default Re: Airline Frustration

Not with Emirates or Qatar Airways
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Old Apr 19th 2011, 3:06 pm
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Default Re: Airline Frustration

Originally Posted by The Dean View Post
The 'gap in the market' can be filled easily, if airlines introduce a 'nobody under 14 in Business Class or First Class' rule, which I suggested to a senior BA exec some years ago.
.
And no Johnny F's, either.
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Old Apr 19th 2011, 3:32 pm
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Default Re: Airline Frustration

Originally Posted by The Dean View Post
The 'gap in the market' can be filled easily, if airlines introduce a 'nobody under 14 in Business Class or First Class' rule, which I suggested to a senior BA exec some years ago.

The look of sheer disgust combined with horror that crept acros his face is something I shall never forget.
that's because a family of four, with a 12 year old and a 13 year old will be paying 4 times what some grumpy old man in the corner will be paying - I know whose business I would take!
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Old Apr 19th 2011, 3:35 pm
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Default Re: Airline Frustration

Originally Posted by The Dean View Post
The 'gap in the market' can be filled easily, if airlines introduce a 'nobody under 14 in Business Class or First Class' rule, which I suggested to a senior BA exec some years ago.

The look of sheer disgust combined with horror that crept acros his face is something I shall never forget.
but why...they earn a fortune from people travelling in business with their kids...let's hope they don't take you up on your idea, i don't fancy having to do economy just cos the kids have to...

MM, xx
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Old Apr 19th 2011, 3:37 pm
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Default Re: Airline Frustration

Originally Posted by The Dean View Post
The 'gap in the market' can be filled easily, if airlines introduce a 'nobody under 14 in Business Class or First Class' rule, which I suggested to a senior BA exec some years ago.

The look of sheer disgust combined with horror that crept acros his face is something I shall never forget.
I think that's an excellent plan Or have a separate areas for families as has previously been suggested on here.

The crew hate annoying children, and their parents, as much as everyone else does.
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Old Apr 19th 2011, 3:39 pm
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Default Re: Airline Frustration

Originally Posted by Meow View Post
The crew hate annoying children, and their parents, as much as everyone else does.
On most US airlines I get the impression that the crew take great pleasure in annoying all their passengers.
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