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Tip nudges, tipping, etc

Tip nudges, tipping, etc

Old Oct 1st 2022, 9:44 pm
  #16  
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Default Re: Tip nudges, tipping, etc

Originally Posted by Piff Poff
I work minimum wage fast food. There is a tip option on the machine - easily overidable unless you are missing a few brain cells. Our tips are pooled and divvied up each week. We appreciate every tip. It's hard work working in the service industry. People are really horrid and it is far more than just transporting food on plates.

For proper sit down restaurants, you will find the servers have to give a percentage of their sales to kitchen/bar staff. Some places the tips are pooled and shared every shift.

Your fast food/restaurant staff are unlikely to get a tea break and in some cases meal break during their shift, especially if its busy. You can forget any medical or pension benefits, even for managers where I work. The managers where I work are contracted at 60 hours per week $19, no benefits, no pensions, both have second jobs, one has 3. I hove no idea when she sleeps.
That's good to know. Do most customers tip at your FF place? What's the usual percentage.
Why are the people horrid, are they rude/aggressive? It must be tough.
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Old Oct 4th 2022, 12:25 am
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Default Re: Tip nudges, tipping, etc

Originally Posted by Shard
That's good to know. Do most customers tip at your FF place? What's the usual percentage.
Why are the people horrid, are they rude/aggressive? It must be tough.
The tips we get are anything from $1 to $10 ((10 is rare for in restaurant dining) and from 5% to 20% again 20% is rare. We get the daily diners, take out or dine in that always tip and those that never and those that sometimes.

We used to see the amounts that the skip drivers get for their tips, we've seen $30 tips for the driver. Skip adjusted their things so we just get the order. Once in a blue moon we'll get a Skip tip.

As for the horridness, it's the same in any retail environment. People don't listen, get annoyed if you don't hear them. Talk on their phones while giving an order. Walk away before you are finished with them. And it's worse for my co workers who do not have English as a first language. The way some of the customers speak to the Filipinas/Mexican co workers compared to me is awful.
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Old Oct 4th 2022, 10:23 am
  #18  
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Default Re: Tip nudges, tipping, etc

Originally Posted by Piff Poff
As for the horridness, it's the same in any retail environment. People don't listen, get annoyed if you don't hear them. Talk on their phones while giving an order. Walk away before you are finished with them. And it's worse for my co workers who do not have English as a first language. The way some of the customers speak to the Filipinas/Mexican co workers compared to me is awful.
Sometimes I think my SD thinks the favourite part of her job is when a couple of customers are bitching away about something store related in French and then she bids them a good day. in French, her first language.
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Old Oct 4th 2022, 4:52 pm
  #19  
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Default Re: Tip nudges, tipping, etc

Originally Posted by Piff Poff
The tips we get are anything from $1 to $10 ((10 is rare for in restaurant dining) and from 5% to 20% again 20% is rare. We get the daily diners, take out or dine in that always tip and those that never and those that sometimes.

We used to see the amounts that the skip drivers get for their tips, we've seen $30 tips for the driver. Skip adjusted their things so we just get the order. Once in a blue moon we'll get a Skip tip.

As for the horridness, it's the same in any retail environment. People don't listen, get annoyed if you don't hear them. Talk on their phones while giving an order. Walk away before you are finished with them. And it's worse for my co workers who do not have English as a first language. The way some of the customers speak to the Filipinas/Mexican co workers compared to me is awful.
I don't why people are rude to service staff. Have never understood that.

So would you say about 1 in 3 people leave some kind of tip ?




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Old Oct 5th 2022, 5:51 am
  #20  
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Default Re: Tip nudges, tipping, etc

Originally Posted by Shard
Tip nudge ! Didn't know there was a name for it (the do you want to add a tip option on card payment devices). What surprised me from the article is oil change places now asking for tip ?!

https://www.cbc.ca/radio/checkup/can...wage-1.6587896

Tip nudge.
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Old Oct 9th 2022, 3:17 am
  #21  
 
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Default Re: Tip nudges, tipping, etc

Originally Posted by Shard
I don't why people are rude to service staff. Have never understood that.

So would you say about 1 in 3 people leave some kind of tip ?
yes, I would. Whether is the change from cash or a loonie or more on the pin pad.
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