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-   -   Swoop Airline (https://britishexpats.com/forum/maple-leaf-98/swoop-airline-927286/)

Siouxie Aug 17th 2019 3:28 am

Swoop Airline
 
Swoop - has anyone used them?

Flights as low as $92 to Vegas or $89 to Orlando.. $149 (one way) - lots of cheap flights across Canada.. for now anyway :)

https://www.flyswoop.com/deals/

Former Lancastrian Aug 17th 2019 3:55 am

Re: Swoop Airline
 
My youngest used it and got there and back. Far too many cancellations for me to consider using them on some routes. You pay for what you get.

thistlehollyberry Aug 17th 2019 6:02 am

Re: Swoop Airline
 
Apparently you can get a call a couple of hours before your flight to say that they are short staffed and they will reschedule you on a flight 2 or 3 days in the future. https://www.airlinequality.com/airline-reviews/swoop/

scrubbedexpat091 Aug 17th 2019 6:17 am

Re: Swoop Airline
 
Swoop is a brand owned by Westjet.

Swoop was to grow by getting 737-800s from Westjet as Westjet received Max deliveries.

The Max being grounded means Westjet is short aircraft and have no aircraft to support Swoop.

Small fleet means little issues become big issues like lots of delays and cancellations that Swoop has seen.

Piff Poff Aug 20th 2019 3:48 pm

Re: Swoop Airline
 
Flying Swoop tomorrow night, I'll let you know how I get on!

ArthurBrit Aug 22nd 2019 3:50 am

Re: Swoop Airline
 
No airline is perfect as others have mentioned delays and cancellations are the major hiccup with this type of airline.

I would would throw in that after dealing with both Swoop and Flair for lost luggage, Swoop reacted near perfectly for us (saying that they did however still lose the luggage). Swoop had people to talk to, produced policies right away in terms of what the next steps were, they phoned the originating airport right away looking for the luggage, was sorted within 24-48 hours. Flair in the same situation did nothing, had no-one and was a very unpleasant experience got sorted after 6 months.

Piff Poff Aug 22nd 2019 2:32 pm

Re: Swoop Airline
 
Well. Got to the airport. A one hour delay. But there were a lot of delays will lots of airlines, there was a Flair flight that had been waiting 8 hours for a plane.

Got on the plane, flew to YHM. Got my luggage. All in all a non eventful easy budget flight. OH flies out Sunday. I'll check back in.

BristolUK Aug 22nd 2019 11:32 pm

Re: Swoop Airline
 
Zoom. Swoop.

What next? Soar? Zip?

scrubbedexpat091 Aug 23rd 2019 7:14 am

Re: Swoop Airline
 

Originally Posted by BristolUK (Post 12726469)
Zoom. Swoop.

What next? Soar? Zip?

There has been a Zip already. Air Canada operated a budget airline in 2002-2004 named Zip.

There has also been a Tango also Air Canada from 2001-2004

https://en.wikipedia.org/wiki/Air_Canada_Tango

https://en.wikipedia.org/wiki/Zip_(airline)

scrubbedexpat091 Aug 24th 2019 6:08 pm

Re: Swoop Airline
 

Originally Posted by BristolUK (Post 12726469)
Zoom. Swoop.

What next? Soar? Zip?

Found an old Zip commercial


Piff Poff Aug 27th 2019 11:13 am

Re: Swoop Airline
 
OH arrived as scheduled on Sunday. Said it was funny at the airport watching people trying to cram their too big bags in the personal item sized measuring thingy.

There is NO entertainment at all, they recommend you download their app. I think you can get wifi on it. I doubt it would be free.

scrubbedexpat091 Aug 27th 2019 11:44 am

Re: Swoop Airline
 
Here are some recent issues with Swoop.

https://globalnews.ca/news/5821441/p....google.com%2F

https://www.thespec.com/news-story/9...r-maintenance/

Glad your flights were not cancelled Piffpoff.

Swoops seems to have too few aircraft and no plan in place when something goes wrong, they may need to trim their schedule a bit more.

Piff Poff Aug 28th 2019 1:35 am

Re: Swoop Airline
 

Originally Posted by Jsmth321 (Post 12728265)
Here are some recent issues with Swoop.

https://globalnews.ca/news/5821441/p....google.com%2F

https://www.thespec.com/news-story/9...r-maintenance/

Glad your flights were not cancelled Piffpoff.

Swoops seems to have too few aircraft and no plan in place when something goes wrong, they may need to trim their schedule a bit more.

There were quite a few delayed flights at YEG flying out. Flair had a flight delayed for about 9 hours. There was a huge cheer when that plane arrived!

thistlehollyberry Aug 28th 2019 2:10 am

Re: Swoop Airline
 
https://globalnews.ca/news/5821441/passengers-told-to-wait-11-days-for-next-plane-after-swoop-cancels-kelowna-to-winnipeg-flight

Piff Poff Sep 1st 2019 6:53 pm

Re: Swoop Airline
 
And an absolutely uneventful flight back to Edmonton. I think if you were to chose them to fly with, then routes that a regular/more than one a day would be a safer bet.


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