Dodgy email from bank
Jul 16th 2018, 11:07 pm
#1
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Thread Starter
Joined: Jan 2008
Location: Moncton, NB, CANADA
Posts: 50,783
Dodgy email from bank
This is worth a thread of its own.
Have a look at post number 10
Today I got this email.
In the subject line is my name and the bank card number.
I thought, well it looks unprofessional, there's an attachment and not only is my name there, so is the card number. In the subject line. Pretty dodgy looking right?
I forwarded it to the bank's Fraud department via the website page and apparently it's genuine. Having told them my name and real number was in the subject line, they said they hadn't added a phone number. I didn't mean the phone number says I, the subject line contained the bank card number.
We're advised not to put personal details like names and numbers in emails and there's the bank, fraud department no less, putting my name and card number in the actual subject line where, I'd guess, it's likely to come to the attention of a scamming scanner more readily than in the body of an email.
Anyone have any dodgy email examples, especially if they turned out genuine?
Have a look at post number 10
Today I got this email.
Hi,My name is Tina who investigated fraud transactions with ( the bank). I have attached safeguard steps in this email for your convenience.
Thank you for your co-operation.
Regards
Tina Bhoi Investigator – Identity Theft Client Fraud Support Fraud Management
Thank you for your co-operation.
Regards
Tina Bhoi Investigator – Identity Theft Client Fraud Support Fraud Management
I thought, well it looks unprofessional, there's an attachment and not only is my name there, so is the card number. In the subject line. Pretty dodgy looking right?
I forwarded it to the bank's Fraud department via the website page and apparently it's genuine. Having told them my name and real number was in the subject line, they said they hadn't added a phone number. I didn't mean the phone number says I, the subject line contained the bank card number.
We're advised not to put personal details like names and numbers in emails and there's the bank, fraud department no less, putting my name and card number in the actual subject line where, I'd guess, it's likely to come to the attention of a scamming scanner more readily than in the body of an email.
Anyone have any dodgy email examples, especially if they turned out genuine?
Jul 16th 2018, 11:15 pm
#2
Concierge
Joined: Jan 2013
Location: Western Australia
Posts: 21,138
Re: Dodgy email from bank
This is worth a thread of its own.
Have a look at post number 10
Today I got this email.
In the subject line is my name and the bank card number.
I thought, well it looks unprofessional, there's an attachment and not only is my name there, so is the card number. In the subject line. Pretty dodgy looking right?
I forwarded it to the bank's Fraud department via the website page and apparently it's genuine. Having told them my name and real number was in the subject line, they said they hadn't added a phone number. I didn't mean the phone number says I, the subject line contained the bank card number.
We're advised not to put personal details like names and numbers in emails and there's the bank, fraud department no less, putting my name and card number in the actual subject line where, I'd guess, it's likely to come to the attention of a scamming scanner more readily than in the body of an email.
Anyone have any dodgy email examples, especially if they turned out genuine?
Have a look at post number 10
Today I got this email.
In the subject line is my name and the bank card number.
I thought, well it looks unprofessional, there's an attachment and not only is my name there, so is the card number. In the subject line. Pretty dodgy looking right?
I forwarded it to the bank's Fraud department via the website page and apparently it's genuine. Having told them my name and real number was in the subject line, they said they hadn't added a phone number. I didn't mean the phone number says I, the subject line contained the bank card number.
We're advised not to put personal details like names and numbers in emails and there's the bank, fraud department no less, putting my name and card number in the actual subject line where, I'd guess, it's likely to come to the attention of a scamming scanner more readily than in the body of an email.
Anyone have any dodgy email examples, especially if they turned out genuine?
And Tina needs sacking, if not for her tortured syntax then for her ridiculous job title.
Jul 16th 2018, 11:31 pm
#3
SUPER MODERATOR
Joined: Dec 2005
Posts: 88,017
Re: Dodgy email from bank
Not an email but a phone call.
Not long after we moved to Canada I decided to apply for a Canadian credit card. We have had a joint one in hubby’s name for years but I wanted to apply for a joint CC in my name. After a few months a guy called from the CC company asking for personal details regarding my husband. I refused and he gave me a number to call to verify that he was genuine. I didn’t call that number but the one I had for the CC company. Turned out he did work for the company...so I gave them a piece of my mind and instructed them to close my account. We all know not to give out personal details to anyone claiming to be from banks/revenue/CC companies...so what the hell were they playing at?
Not long after we moved to Canada I decided to apply for a Canadian credit card. We have had a joint one in hubby’s name for years but I wanted to apply for a joint CC in my name. After a few months a guy called from the CC company asking for personal details regarding my husband. I refused and he gave me a number to call to verify that he was genuine. I didn’t call that number but the one I had for the CC company. Turned out he did work for the company...so I gave them a piece of my mind and instructed them to close my account. We all know not to give out personal details to anyone claiming to be from banks/revenue/CC companies...so what the hell were they playing at?
Jul 17th 2018, 12:43 am
#4
limey party pooper
Joined: Jul 2012
Posts: 9,982
Re: Dodgy email from bank
Change your bank and tell them why. At least change your card number
Jul 17th 2018, 1:27 am
#5
Oscar nominated
Thread Starter
Joined: Jan 2008
Location: Moncton, NB, CANADA
Posts: 50,783
Jul 17th 2018, 4:46 am
#6
Banned
Joined: Apr 2009
Location: SW Ontario
Posts: 19,879
Re: Dodgy email from bank
Not me but a family member - received a phone call purporting to be from Canada Revenue 'collections', demanding a payment. They had their name and birthdate and asked them to confirm their address and SI Number - they wanted them to pay by credit or debit card over the phone and said failure to pay could result in court action. They wouldn't give a name or a phone number for verification - so they reported them to the fraud line. (Yet according to information available online, Revenue Canada will never ask for that information!)
Turned out it was genuine - but they refused to pay unless they got an official letter requesting the payment (none had been received, despite Revenue stating they had been sent) and tore them off a strip for doing it in the way they did, when there are so many telephone scams around! https://loanscanada.ca/news/scam-ale...ue-agency-cra/
They did receive a letter after, and an apology.
Turned out it was genuine - but they refused to pay unless they got an official letter requesting the payment (none had been received, despite Revenue stating they had been sent) and tore them off a strip for doing it in the way they did, when there are so many telephone scams around! https://loanscanada.ca/news/scam-ale...ue-agency-cra/
They did receive a letter after, and an apology.
Last edited by Siouxie; Jul 17th 2018 at 4:49 am.
Jul 17th 2018, 6:07 am
#7
Yo
Joined: Nov 2012
Location: UK
Posts: 24,474
Re: Dodgy email from bank
On a semi-related point, I do find my new mobile's "finger-scan" access to online banking/cards much more convenient than I expected.
Jul 17th 2018, 2:04 pm
#8
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Thread Starter
Joined: Jan 2008
Location: Moncton, NB, CANADA
Posts: 50,783
