Originally Posted by Partially discharged (Post 12472985)

Wi-Fi is not a requirement on a plane. To me, it would not be a deal killer. When I've been on planes, I've seen it offered but the price was quite high and I didn't bother. Time to de-plug/de-connect and read a book, talk to your fellow passengers, look out the window, get disappointed by the food etc. Or watch a movie. I watched a great documentary about what Gary Numan is up to these days on a Swiss Air flight.

Originally Posted by Gozit (Post 12472641)

Interesting, it's a good move, I hate the bloody forms (because my handwriting sucks). According to FL's link https://www.cbsa-asfc.gc.ca/travel-v...k-bip-eng.html they are only at T3 at YYZ. Will be interesting to see if we get the forms on the way back on Monday. We will be flying into T1 I think.

Originally Posted by Jsmth321 (Post 12473354)

Does AC mainline offer inflight entertainment via screens either seat back or overhead?

AC Rouge seems to only offer it via your own device as do some US airlines.

Originally Posted by Jsmth321 (Post 12472709)

777 last I saw should be summer and 787 by Nov.

Originally Posted by bats (Post 12472787)

Didn't you say you couldn't check in online?



Duh:o:o daft me

Originally Posted by Partially discharged (Post 12472985)

Wi-Fi is not a requirement on a plane. To me, it would not be a deal killer. When I've been on planes, I've seen it offered but the price was quite high and I didn't bother. Time to de-plug/de-connect and read a book, talk to your fellow passengers, look out the window, get disappointed by the food etc. Or watch a movie. I watched a great documentary about what Gary Numan is up to these days on a Swiss Air flight.

Originally Posted by Twitcher1958 (Post 12473363)

I flew into Terminal 1 recently and they didn’t have them then. I think it’s safe to assume that if they’re not on the app, they don’t have the machines.
I also flew into Terminal 1 late last year, using the app for the first time, realized it didn’t include Terminal 1 but checked with the AC staff on board who assured me it was OK😏 Which of course it wasn’t, so I had to fill in a paper copy at the Terminal anyway, then the machine got stuck and refused to issue the receipt. It was a long day.

Originally Posted by Gozit (Post 12472567)

This is going to be a bit of a rant thread... Why is air Canada so difficult?? Every time I fly with them I seem to have some sort of issue with the booking process. The latest being I can't check in online for a flight, and customer service telling me it's because I booked with a third party site and not directly through them. I've never had a problem booking through a third party and flying with Delta or Lufthansa or British Airways?

The last time I flew with them they couldn't seem to get my passport information correct, had to go to the desk at the gate and explain to them that yes i'm a dual citizen and yes I flew into Europe on an EU passport and i'm flying back on a Canadian one, because my Canadian passport wasn't enough for their "document verification" process. (They insisted that their system was requesting a Maltese passport with visa...I checked in for the flight with a Canadian passport so why they asked for that at the gate was beyond me.)

They have no Wi-Fi on their planes despite major European and US airlines having it and seem to have no plans to implement it and it seems they are just behind on everything and their online systems suck.

Grr.....and I always say i'll never fly them but then I end up booking another trip with them and stuff like this always happens...I wonder why.:lol:

Originally Posted by Gozit (Post 12472660)

Interesting I didn't know that. I am not surprised. Wonder if the 777 i'm flying on in July will have it by then :fingerscrossed::fingerscrossed:

Originally Posted by jandro (Post 12473788)

I have an upcoming return journey with AC and I'll be doing the same thing. My outbound journey is with a partner airline. I'm going to phone AC to make sure they know I'm returning on a CDN passport.

Originally Posted by ChrisBan (Post 12473852)

You can check here, though I imagine it'll be more accurate closer to the time:

https://www.aircanada.com/ca/en/aco/...ard/wi-fi.html

Our 777 to LHR on Wednesday had in flight wifi, as did my recent flights on a 777 to and from Vancouver.

Originally Posted by Gozit (Post 12475444)

Phoning is a good idea. Let me know if you have any problems there.


Interesting. It won't let me do that far in advance (flight is 30 July) so i'll have to check closer to the date. Cheers :)


Also - I seem to have figured out why I couldn't check in online the first time around. Apparently Air Canada decided that since I booked our tickets last minute, and I was the one who booked them, that I should be designated for "extra" security screening. As when I finally got to the airport and checked in, my boarding pass had the code "SSS" on it which got highlighted in red and yellow by the agent who sent us through security, where the CATSA agent directed me to the secondary screening area and searched through my bags, even wanted to swab my Surface tablet and iPhone which I thought was a little ridiculous (and told him so.)

Obviously I was a little irritated so I asked the guy why I was designated for extra security - after all i'm a NEXUS member so really I should be less likely to go through these checks - and he said don't blame us, it is the airline that designated you with the SSS on your boarding pass and that they usually do that on last minute bookings (I booked ~2 weeks before we left.)

My question is why does Air Canada care when I booked my ticket and why is it up to them who gets extra security screening? Shouldn't it be CATSA/CBSA who decides that?

On the way back I was able to check in online and got put in TSA precheck as I should, instead of being hassled. My theory is that I was not able to check in online due to the "SSS" on my boarding pass.

Originally Posted by Gozit (Post 12475444)

Phoning is a good idea. Let me know if you have any problems there.


Interesting. It won't let me do that far in advance (flight is 30 July) so i'll have to check closer to the date. Cheers :)


Also - I seem to have figured out why I couldn't check in online the first time around. Apparently Air Canada decided that since I booked our tickets last minute, and I was the one who booked them, that I should be designated for "extra" security screening. As when I finally got to the airport and checked in, my boarding pass had the code "SSS" on it which got highlighted in red and yellow by the agent who sent us through security, where the CATSA agent directed me to the secondary screening area and searched through my bags, even wanted to swab my Surface tablet and iPhone which I thought was a little ridiculous (and told him so.)

Obviously I was a little irritated so I asked the guy why I was designated for extra security - after all i'm a NEXUS member so really I should be less likely to go through these checks - and he said don't blame us, it is the airline that designated you with the SSS on your boarding pass and that they usually do that on last minute bookings (I booked ~2 weeks before we left.)

My question is why does Air Canada care when I booked my ticket and why is it up to them who gets extra security screening? Shouldn't it be CATSA/CBSA who decides that?

On the way back I was able to check in online and got put in TSA precheck as I should, instead of being hassled. My theory is that I was not able to check in online due to the "SSS" on my boarding pass.

Originally Posted by Jerseygirl (Post 12475445)

I usually book our tickets...usually a week or so before travel. Hubby always gets the same treatment as you...he also gets the SSS on his boarding pass. It’s not just SC...but air Transat too. We both have NEXUS.

So cheer up...you are not alone.;)

Originally Posted by Jsmth321 (Post 12475450)

Its not the airline who decided either.

Getting extra screening is part of travel at times.

Originally Posted by Gozit (Post 12475459)

Maybe that's why you can't ever check in online either!! Hmmm...we may be on to something here.

I was in a bit of a rush as our drive to the airport took alot longer then originally anticipated - did you see the rain on Thurs? It was crazy.



Why do you say that? It makes sense and that's what the guy told me. Not that all CATSA agents know everything but it seemed like a plausible explanation.

Originally Posted by Gozit (Post 12475459)

Maybe that's why you can't ever check in online either!! Hmmm...we may be on to something here.

I was in a bit of a rush as our drive to the airport took alot longer then originally anticipated - did you see the rain on Thurs? It was crazy.