Air Canada
#31
BE Forum Addict
Joined: Feb 2013
Location: BC, Canada
Posts: 3,873
Re: Air Canada
Wi-Fi is not a requirement on a plane. To me, it would not be a deal killer. When I've been on planes, I've seen it offered but the price was quite high and I didn't bother. Time to de-plug/de-connect and read a book, talk to your fellow passengers, look out the window, get disappointed by the food etc. Or watch a movie. I watched a great documentary about what Gary Numan is up to these days on a Swiss Air flight.
I agree ........... time to dis-connect for however long the flight takes.
#32
Account Closed
Joined: Jan 2006
Posts: 0
Re: Air Canada
Does AC mainline offer inflight entertainment via screens either seat back or overhead?
AC Rouge seems to only offer it via your own device as do some US airlines.
AC Rouge seems to only offer it via your own device as do some US airlines.
#33
BE Enthusiast
Joined: Dec 2010
Location: Whitby, Ontario
Posts: 729
Re: Air Canada
Interesting, it's a good move, I hate the bloody forms (because my handwriting sucks). According to FL's link https://www.cbsa-asfc.gc.ca/travel-v...k-bip-eng.html they are only at T3 at YYZ. Will be interesting to see if we get the forms on the way back on Monday. We will be flying into T1 I think.
I also flew into Terminal 1 late last year, using the app for the first time, realized it didn’t include Terminal 1 but checked with the AC staff on board who assured me it was OK😏 Which of course it wasn’t, so I had to fill in a paper copy at the Terminal anyway, then the machine got stuck and refused to issue the receipt. It was a long day.
#34
Re: Air Canada
AC Mainline has seat-back TVs on all bar q400 and beech 1900 aircraft . Rouge requires you to either stream to your own device or to an iPad you can rent. WJ does a similar thing on many aircraft.
#35
Re: Air Canada
Sweet Thank you for the info...i will report back in July, i'm optimistic!
Sorry this was 2 separate trips...the passport issue was flying back from Frankfurt this summer, I couldn't check in online to Orlando this past Thursday.
To each their own I guess. Delta's US$13 and Lufthansa's 20EUR don't seem too steep to me when i'm already spending $1300 on a plane ticket. I like to read Reddit and BE and chat with friends and stuff and I find it makes the 7 hour flight go by quickest. Its also good for business travellers who can get work/emails and stuff done.
Sorry this was 2 separate trips...the passport issue was flying back from Frankfurt this summer, I couldn't check in online to Orlando this past Thursday.
Wi-Fi is not a requirement on a plane. To me, it would not be a deal killer. When I've been on planes, I've seen it offered but the price was quite high and I didn't bother. Time to de-plug/de-connect and read a book, talk to your fellow passengers, look out the window, get disappointed by the food etc. Or watch a movie. I watched a great documentary about what Gary Numan is up to these days on a Swiss Air flight.
#36
Re: Air Canada
I flew into Terminal 1 recently and they didn’t have them then. I think it’s safe to assume that if they’re not on the app, they don’t have the machines.
I also flew into Terminal 1 late last year, using the app for the first time, realized it didn’t include Terminal 1 but checked with the AC staff on board who assured me it was OK😏 Which of course it wasn’t, so I had to fill in a paper copy at the Terminal anyway, then the machine got stuck and refused to issue the receipt. It was a long day.
I also flew into Terminal 1 late last year, using the app for the first time, realized it didn’t include Terminal 1 but checked with the AC staff on board who assured me it was OK😏 Which of course it wasn’t, so I had to fill in a paper copy at the Terminal anyway, then the machine got stuck and refused to issue the receipt. It was a long day.
#37
Best Place on Earth- LMAO
Joined: Dec 2004
Location: BC
Posts: 571
Re: Air Canada
This is going to be a bit of a rant thread... Why is air Canada so difficult?? Every time I fly with them I seem to have some sort of issue with the booking process. The latest being I can't check in online for a flight, and customer service telling me it's because I booked with a third party site and not directly through them. I've never had a problem booking through a third party and flying with Delta or Lufthansa or British Airways?
The last time I flew with them they couldn't seem to get my passport information correct, had to go to the desk at the gate and explain to them that yes i'm a dual citizen and yes I flew into Europe on an EU passport and i'm flying back on a Canadian one, because my Canadian passport wasn't enough for their "document verification" process. (They insisted that their system was requesting a Maltese passport with visa...I checked in for the flight with a Canadian passport so why they asked for that at the gate was beyond me.)
They have no Wi-Fi on their planes despite major European and US airlines having it and seem to have no plans to implement it and it seems they are just behind on everything and their online systems suck.
Grr.....and I always say i'll never fly them but then I end up booking another trip with them and stuff like this always happens...I wonder why.
The last time I flew with them they couldn't seem to get my passport information correct, had to go to the desk at the gate and explain to them that yes i'm a dual citizen and yes I flew into Europe on an EU passport and i'm flying back on a Canadian one, because my Canadian passport wasn't enough for their "document verification" process. (They insisted that their system was requesting a Maltese passport with visa...I checked in for the flight with a Canadian passport so why they asked for that at the gate was beyond me.)
They have no Wi-Fi on their planes despite major European and US airlines having it and seem to have no plans to implement it and it seems they are just behind on everything and their online systems suck.
Grr.....and I always say i'll never fly them but then I end up booking another trip with them and stuff like this always happens...I wonder why.
#38
Re: Air Canada
https://www.aircanada.com/ca/en/aco/...ard/wi-fi.html
Our 777 to LHR on Wednesday had in flight wifi, as did my recent flights on a 777 to and from Vancouver.
#39
Re: Air Canada
You can check here, though I imagine it'll be more accurate closer to the time:
https://www.aircanada.com/ca/en/aco/...ard/wi-fi.html
Our 777 to LHR on Wednesday had in flight wifi, as did my recent flights on a 777 to and from Vancouver.
https://www.aircanada.com/ca/en/aco/...ard/wi-fi.html
Our 777 to LHR on Wednesday had in flight wifi, as did my recent flights on a 777 to and from Vancouver.
Also - I seem to have figured out why I couldn't check in online the first time around. Apparently Air Canada decided that since I booked our tickets last minute, and I was the one who booked them, that I should be designated for "extra" security screening. As when I finally got to the airport and checked in, my boarding pass had the code "SSS" on it which got highlighted in red and yellow by the agent who sent us through security, where the CATSA agent directed me to the secondary screening area and searched through my bags, even wanted to swab my Surface tablet and iPhone which I thought was a little ridiculous (and told him so.)
Obviously I was a little irritated so I asked the guy why I was designated for extra security - after all i'm a NEXUS member so really I should be less likely to go through these checks - and he said don't blame us, it is the airline that designated you with the SSS on your boarding pass and that they usually do that on last minute bookings (I booked ~2 weeks before we left.)
My question is why does Air Canada care when I booked my ticket and why is it up to them who gets extra security screening? Shouldn't it be CATSA/CBSA who decides that?
On the way back I was able to check in online and got put in TSA precheck as I should, instead of being hassled. My theory is that I was not able to check in online due to the "SSS" on my boarding pass.
#40
Re: Air Canada
Phoning is a good idea. Let me know if you have any problems there.
Interesting. It won't let me do that far in advance (flight is 30 July) so i'll have to check closer to the date. Cheers
Also - I seem to have figured out why I couldn't check in online the first time around. Apparently Air Canada decided that since I booked our tickets last minute, and I was the one who booked them, that I should be designated for "extra" security screening. As when I finally got to the airport and checked in, my boarding pass had the code "SSS" on it which got highlighted in red and yellow by the agent who sent us through security, where the CATSA agent directed me to the secondary screening area and searched through my bags, even wanted to swab my Surface tablet and iPhone which I thought was a little ridiculous (and told him so.)
Obviously I was a little irritated so I asked the guy why I was designated for extra security - after all i'm a NEXUS member so really I should be less likely to go through these checks - and he said don't blame us, it is the airline that designated you with the SSS on your boarding pass and that they usually do that on last minute bookings (I booked ~2 weeks before we left.)
My question is why does Air Canada care when I booked my ticket and why is it up to them who gets extra security screening? Shouldn't it be CATSA/CBSA who decides that?
On the way back I was able to check in online and got put in TSA precheck as I should, instead of being hassled. My theory is that I was not able to check in online due to the "SSS" on my boarding pass.
Interesting. It won't let me do that far in advance (flight is 30 July) so i'll have to check closer to the date. Cheers
Also - I seem to have figured out why I couldn't check in online the first time around. Apparently Air Canada decided that since I booked our tickets last minute, and I was the one who booked them, that I should be designated for "extra" security screening. As when I finally got to the airport and checked in, my boarding pass had the code "SSS" on it which got highlighted in red and yellow by the agent who sent us through security, where the CATSA agent directed me to the secondary screening area and searched through my bags, even wanted to swab my Surface tablet and iPhone which I thought was a little ridiculous (and told him so.)
Obviously I was a little irritated so I asked the guy why I was designated for extra security - after all i'm a NEXUS member so really I should be less likely to go through these checks - and he said don't blame us, it is the airline that designated you with the SSS on your boarding pass and that they usually do that on last minute bookings (I booked ~2 weeks before we left.)
My question is why does Air Canada care when I booked my ticket and why is it up to them who gets extra security screening? Shouldn't it be CATSA/CBSA who decides that?
On the way back I was able to check in online and got put in TSA precheck as I should, instead of being hassled. My theory is that I was not able to check in online due to the "SSS" on my boarding pass.
So cheer up...you are not alone.
#41
Account Closed
Joined: Jan 2006
Posts: 0
Re: Air Canada
Its not the airline who decided either.
Getting extra screening is part of travel at times.
Getting extra screening is part of travel at times.
Phoning is a good idea. Let me know if you have any problems there.
Interesting. It won't let me do that far in advance (flight is 30 July) so i'll have to check closer to the date. Cheers
Also - I seem to have figured out why I couldn't check in online the first time around. Apparently Air Canada decided that since I booked our tickets last minute, and I was the one who booked them, that I should be designated for "extra" security screening. As when I finally got to the airport and checked in, my boarding pass had the code "SSS" on it which got highlighted in red and yellow by the agent who sent us through security, where the CATSA agent directed me to the secondary screening area and searched through my bags, even wanted to swab my Surface tablet and iPhone which I thought was a little ridiculous (and told him so.)
Obviously I was a little irritated so I asked the guy why I was designated for extra security - after all i'm a NEXUS member so really I should be less likely to go through these checks - and he said don't blame us, it is the airline that designated you with the SSS on your boarding pass and that they usually do that on last minute bookings (I booked ~2 weeks before we left.)
My question is why does Air Canada care when I booked my ticket and why is it up to them who gets extra security screening? Shouldn't it be CATSA/CBSA who decides that?
On the way back I was able to check in online and got put in TSA precheck as I should, instead of being hassled. My theory is that I was not able to check in online due to the "SSS" on my boarding pass.
Interesting. It won't let me do that far in advance (flight is 30 July) so i'll have to check closer to the date. Cheers
Also - I seem to have figured out why I couldn't check in online the first time around. Apparently Air Canada decided that since I booked our tickets last minute, and I was the one who booked them, that I should be designated for "extra" security screening. As when I finally got to the airport and checked in, my boarding pass had the code "SSS" on it which got highlighted in red and yellow by the agent who sent us through security, where the CATSA agent directed me to the secondary screening area and searched through my bags, even wanted to swab my Surface tablet and iPhone which I thought was a little ridiculous (and told him so.)
Obviously I was a little irritated so I asked the guy why I was designated for extra security - after all i'm a NEXUS member so really I should be less likely to go through these checks - and he said don't blame us, it is the airline that designated you with the SSS on your boarding pass and that they usually do that on last minute bookings (I booked ~2 weeks before we left.)
My question is why does Air Canada care when I booked my ticket and why is it up to them who gets extra security screening? Shouldn't it be CATSA/CBSA who decides that?
On the way back I was able to check in online and got put in TSA precheck as I should, instead of being hassled. My theory is that I was not able to check in online due to the "SSS" on my boarding pass.
#42
Re: Air Canada
I was in a bit of a rush as our drive to the airport took alot longer then originally anticipated - did you see the rain on Thurs? It was crazy.
Why do you say that? It makes sense and that's what the guy told me. Not that all CATSA agents know everything but it seemed like a plausible explanation.
#43
Account Closed
Joined: Jan 2006
Posts: 0
Re: Air Canada
Maybe that's why you can't ever check in online either!! Hmmm...we may be on to something here.
I was in a bit of a rush as our drive to the airport took alot longer then originally anticipated - did you see the rain on Thurs? It was crazy.
Why do you say that? It makes sense and that's what the guy told me. Not that all CATSA agents know everything but it seemed like a plausible explanation.
I was in a bit of a rush as our drive to the airport took alot longer then originally anticipated - did you see the rain on Thurs? It was crazy.
Why do you say that? It makes sense and that's what the guy told me. Not that all CATSA agents know everything but it seemed like a plausible explanation.
It wasn't the airlines who created Secondary Security Screening Selection program, they just follow the rules the gov't sets and what benefit does the airline get from ticking off their passengers by forcing them to do secondary screening?
#45
BE Forum Addict
Joined: Feb 2013
Location: BC, Canada
Posts: 3,873
Re: Air Canada
I once got pulled out of the line at the gate in Phoenix airport, having gone through Security to get into the boarding area.
OH was carrying my carry-on bag, but the agents didn't know that. I was searched, pockets and everything, had to take off my shoes (again!), and my purse was searched ........ everything by hand, but there was also a wand and swab for my camera.
It didn't make any sense ..... until someone said that this type of secondary search was by number ........... every so many passenger (eg, #10) got the treatment
Of course, anything could have been in the carry-on bag that OH carried on to the plane along with his own
The swab tests for explosive residue ..... you might have a home made bomb concealed in your device.
OH was carrying my carry-on bag, but the agents didn't know that. I was searched, pockets and everything, had to take off my shoes (again!), and my purse was searched ........ everything by hand, but there was also a wand and swab for my camera.
It didn't make any sense ..... until someone said that this type of secondary search was by number ........... every so many passenger (eg, #10) got the treatment
Of course, anything could have been in the carry-on bag that OH carried on to the plane along with his own
The swab tests for explosive residue ..... you might have a home made bomb concealed in your device.