Sky tv italia

Old Oct 1st 2019, 12:38 pm
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Default Sky tv italia

Hi,
Does anyone have any experience in cancelling a subscription to Sky tv? We're residents with a contract with them and I believe it's difficult to end our contract. We pay by DD. In all honesty never use it so it's a waste of about 48 euros a month.
Dying to hear that it's easy!
Grazie in advance

Last edited by Pica; Oct 1st 2019 at 12:39 pm. Reason: spelling
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Old Oct 1st 2019, 2:49 pm
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Default Re: Sky tv italia

Send them a recorded delivery letter to...

SKY,
Casella Postale 13057 – 20130
Milano.

Oggetto: Sky pacchetto - Codice Cliente (number)

Come previsto dalle Condizioni Generali di Abbonamento residenziale si prega di disdire il mio abbonamento sky, con effetto immediato,

They will tell you to post their box (and card) back. I did not send them back (5 years ago) and two years ago they sent a letter saying that they would no longer support it (!)

Good luck

PSG
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Old Oct 2nd 2019, 6:35 am
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Default Re: Sky tv italia

I stopped using them two years ago and there was a form to send , it was on the website and then it took about a month .
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Old Oct 3rd 2019, 8:21 am
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Default Re: Sky tv italia

Originally Posted by HADENOUGHPIZZA
I stopped using them two years ago and there was a form to send , it was on the website and then it took about a month .
Thanks Hadenough. I've seached the sky website after logging in but can't find any sign of the form you mention. I don't suppose you have a form number or reference by any chance?
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Old Oct 3rd 2019, 8:31 am
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Default Re: Sky tv italia

Originally Posted by PSG2014
Send them a recorded delivery letter to...

SKY,
Casella Postale 13057 – 20130
Milano.

Oggetto: Sky pacchetto - Codice Cliente (number)

Come previsto dalle Condizioni Generali di Abbonamento residenziale si prega di disdire il mio abbonamento sky, con effetto immediato,

They will tell you to post their box (and card) back. I did not send them back (5 years ago) and two years ago they sent a letter saying that they would no longer support it (!)

Good luck

PSG
Thank you. Will be onto this asap. Hoping Hadenoughpizza can help as well.
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Old Oct 4th 2019, 10:21 am
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Default Re: Sky tv italia

If you login to the sky.it site, and type in disdetta in the search box its gives you three options, online, raccomandata and phone. Choose your method.
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Old Oct 4th 2019, 12:32 pm
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Default Re: Sky tv italia

Thank you all. a letter has been posted off today to SKY. We only now have to cancel our DD-that should be fun!
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Old Oct 8th 2019, 10:59 am
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Default Re: Sky tv italia

I'm soisorry Imissed this , but I cant help you any furtrher because I no longer have access to the ' FAI DA TE ' client area on the site .
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Old Oct 8th 2019, 11:15 am
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Default Re: Sky tv italia

Originally Posted by HADENOUGHPIZZA
I'm soisorry Imissed this , but I cant help you any furtrher because I no longer have access to the ' FAI DA TE ' client area on the site .
No worries
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