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Any lockdown relaxation in your area ?

Any lockdown relaxation in your area ?

Old Oct 5th 2020, 7:00 am
  #106  
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Default Re: Any lockdown relaxation in your area ?

Originally Posted by brian12 View Post
Hi,to add to that.Get on to the live chat and explain your situation,even at the height of this problem I didn't have to wait long to get through.Cheers,Brian.
I've opened a "chat" in Facebook Messenger - 10:26 am yesterday - no reply so far. Can't even find "live chat" on their web site.
OK, I found a link - supposedly to "live chat" - but that only gets me to the Ryanair Bot.

Last edited by Margaret M; Oct 5th 2020 at 7:18 am.
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Old Oct 5th 2020, 8:39 am
  #107  
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Default Re: Any lockdown relaxation in your area ?

Originally Posted by Margaret M View Post
I've opened a "chat" in Facebook Messenger - 10:26 am yesterday - no reply so far. Can't even find "live chat" on their web site.
OK, I found a link - supposedly to "live chat" - but that only gets me to the Ryanair Bot.
Hi,I just looked,if you click on lets chat,you type in your details and someone should reply.The chatbot is a 24hr thing but there are hrs for live agents.Today it is 06.00 to 21.00.I found all this via the help section in the top rh side of home pageCheers,Brian.
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Old Oct 5th 2020, 3:00 pm
  #108  
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Default Re: Any lockdown relaxation in your area ?

Originally Posted by brian12 View Post
Hi,I just looked,if you click on lets chat,you type in your details and someone should reply.The chatbot is a 24hr thing but there are hrs for live agents.Today it is 06.00 to 21.00.I found all this via the help section in the top rh side of home pageCheers,Brian.
How weird - I followed your instructions, found the "chat now" button, clicked on that - straight back to chatbot! I think I must be going wrong somewhere, but I just can't see where.
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Old Oct 5th 2020, 5:51 pm
  #109  
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Default Re: Any lockdown relaxation in your area ?

Originally Posted by Margaret M View Post
How weird - I followed your instructions, found the "chat now" button, clicked on that - straight back to chatbot! I think I must be going wrong somewhere, but I just can't see where.
OK,help center,contact us and chat now,that should come up with an online form to fill in.This is the UK website but even though I am in Italy it is still accessible,cheers,Brian.
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Old Oct 5th 2020, 7:28 pm
  #110  
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Default Re: Any lockdown relaxation in your area ?

If you are really sure, try clearing ALL cookies for RyanAir and then chat again! Their IT is some of the worst I've ever seen
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