Any lockdown relaxation in your area ?
#91
Concierge
Joined: Apr 2007
Location: Verona/ Nr Turin
Posts: 4,671
Re: Any lockdown relaxation in your area ?
I listened to (the weasel) O’Leary on radio 4 the other day, and I know he can be economical with everything, but he clearly stated that anyone that wanted a refund could have one, just that they would have to wait…. It’s the latter where the BBC interviewer should have picked him up on. He said they were currently processing March refunds and seemed to suggest that this time lag was getting worse. He said they had millions to process and with less staff and that they could not recruit the numbers they need.... Obviously they don’t scrutinise anything when taking your money, but they would have to if refunding you! But to be fair, he came across okay for O’Leary.
#93
BE Enthusiast
Joined: May 2007
Posts: 784
Re: Any lockdown relaxation in your area ?
#94
Forum Regular
Joined: Apr 2020
Location: Essex UK and Calabria
Posts: 176
Re: Any lockdown relaxation in your area ?
It's a race now,who posts first with news of their refund in a few months time,lol.
#95
Forum Regular
Joined: Apr 2020
Location: Essex UK and Calabria
Posts: 176
Re: Any lockdown relaxation in your area ?
Another update,got an email with a voucher number and offer.There are still 2 options,I chose to decline and ended up with an online chat with an agent that only entailed a 5 min wait to get connected.After initially trying to get me to accept the voucher she started the ball rolling.I expect to wait a few months but better than waiting a year for the voucher to expire.Next years prices seem more expensive at the moment and Alitalia was a bit cheaper.Cheers,Brian.
#99
BE Enthusiast
Joined: May 2007
Posts: 784
Re: Any lockdown relaxation in your area ?
#100
Forum Regular
Joined: Apr 2020
Location: Essex UK and Calabria
Posts: 176
Re: Any lockdown relaxation in your area ?
#105
Forum Regular
Joined: Apr 2020
Location: Essex UK and Calabria
Posts: 176
Re: Any lockdown relaxation in your area ?
Hi,to add to that.Get on to the live chat and explain your situation,even at the height of this problem I didn't have to wait long to get through.Cheers,Brian.