Any lockdown relaxation in your area ?
#106
BE Enthusiast
Joined: May 2007
Posts: 784
Re: Any lockdown relaxation in your area ?
OK, I found a link - supposedly to "live chat" - but that only gets me to the Ryanair Bot.
Last edited by Margaret M; Oct 5th 2020 at 7:18 am.
#107
Forum Regular
Joined: Apr 2020
Location: Essex UK and Calabria
Posts: 176
Re: Any lockdown relaxation in your area ?
Hi,I just looked,if you click on lets chat,you type in your details and someone should reply.The chatbot is a 24hr thing but there are hrs for live agents.Today it is 06.00 to 21.00.I found all this via the help section in the top rh side of home pageCheers,Brian.
#108
BE Enthusiast
Joined: May 2007
Posts: 784
Re: Any lockdown relaxation in your area ?
How weird - I followed your instructions, found the "chat now" button, clicked on that - straight back to chatbot! I think I must be going wrong somewhere, but I just can't see where.
#109
Forum Regular
Joined: Apr 2020
Location: Essex UK and Calabria
Posts: 176
Re: Any lockdown relaxation in your area ?
OK,help center,contact us and chat now,that should come up with an online form to fill in.This is the UK website but even though I am in Italy it is still accessible,cheers,Brian.
#110
BE Forum Addict
Joined: Oct 2016
Location: Ex Teramo, Abruzzo
Posts: 1,212
Re: Any lockdown relaxation in your area ?
If you are really sure, try clearing ALL cookies for RyanAir and then chat again! Their IT is some of the worst I've ever seen