POLITE Complaint letter.. Opinions needed
Jul 31st 2009, 9:32 am
#1
Forum Regular
Thread Starter
Joined: May 2008
Location: Saudi Arabia
Posts: 255
POLITE Complaint letter.. Opinions needed
Hello
On August 12, my application would complete 6 months of routine / normal processing. And, I am seriously thinking sending a very polite complaint letter to DIAC.
The objective of the letter is to make my application move forward. And, preliminary, the main points of the letter are going to be:
- Demonstrating how badly I am affected by this delay
- Asking for transparency on processing stage. What agencies / organizations responsible for the delay, and the possibility to overlook them based on me supplying additional documents / evidences or whatever. Or maybe me pushing external agencies to respond.
So... I need your advice and opinion. Should I write such a letter, is it going to help me? or should I forget the idea and just wait for those checks to end?
What do you say?
Ahmad
On August 12, my application would complete 6 months of routine / normal processing. And, I am seriously thinking sending a very polite complaint letter to DIAC.
The objective of the letter is to make my application move forward. And, preliminary, the main points of the letter are going to be:
- Demonstrating how badly I am affected by this delay
- Asking for transparency on processing stage. What agencies / organizations responsible for the delay, and the possibility to overlook them based on me supplying additional documents / evidences or whatever. Or maybe me pushing external agencies to respond.
So... I need your advice and opinion. Should I write such a letter, is it going to help me? or should I forget the idea and just wait for those checks to end?
What do you say?
Ahmad
Jul 31st 2009, 9:50 am
#2
Crazy Cat Lady
Joined: Apr 2004
Posts: 65,493
Re: POLITE Complaint letter.. Opinions needed
Why would you write a letter of complaint to the DIAC who are STILL processing your application? Whilst I believe them to be adult, if it were me reading your letter, your application would go to the bottom of the pile. Some people wait years for their visas, some people don't get one at all. Why should DIAC be interested in whether you are badly affected by the wait? If you want to move to Aus, you let the process proceed.
In my opinion you would be a fool to write the letter because it's not going to do jack. They still have their processes to fulfil.
I suggest you calm down and be quietly patient. Good things come to those who wait (patiently).
In my opinion you would be a fool to write the letter because it's not going to do jack. They still have their processes to fulfil.
I suggest you calm down and be quietly patient. Good things come to those who wait (patiently).
Jul 31st 2009, 9:55 am
#3
Forum Regular
Joined: Jul 2009
Posts: 54
Re: POLITE Complaint letter.. Opinions needed
Why would you write a letter of complaint to the DIAC who are STILL processing your application? Whilst I believe them to be adult, if it were me reading your letter, your application would go to the bottom of the pile. Some people wait years for their visas, some people don't get one at all. Why should DIAC be interested in whether you are badly affected by the wait? If you want to move to Aus, you let the process proceed.
In my opinion you would be a fool to write the letter because it's not going to do jack. They still have their processes to fulfil.
I suggest you calm down and be quietly patient. Good things come to those who wait (patiently).
In my opinion you would be a fool to write the letter because it's not going to do jack. They still have their processes to fulfil.
I suggest you calm down and be quietly patient. Good things come to those who wait (patiently).
I had sent a complaint to DIAC a few days back and they replied that the routine checks by external agencies are beyond their control and would only move forward when they are completed. So i suggest u keep on sending PLE only coz a complaint to DIAC is as usless as PLE, but u can send as many PLEs as u like
Jul 31st 2009, 9:59 am
#4
Crazy Cat Lady
Joined: Apr 2004
Posts: 65,493
Re: POLITE Complaint letter.. Opinions needed
Dear AHmedJ,
I had sent a complaint to DIAC a few days back and they replied that the routine checks by external agencies are beyond their control and would only move forward when they are completed. So i suggest u keep on sending PLE only coz a complaint to DIAC is as usless as PLE, but u can send as many PLEs as u like
I had sent a complaint to DIAC a few days back and they replied that the routine checks by external agencies are beyond their control and would only move forward when they are completed. So i suggest u keep on sending PLE only coz a complaint to DIAC is as usless as PLE, but u can send as many PLEs as u like
Jul 31st 2009, 11:10 am
#5
Forum Regular
Thread Starter
Joined: May 2008
Location: Saudi Arabia
Posts: 255
Re: POLITE Complaint letter.. Opinions needed
Why would you write a letter of complaint to the DIAC who are STILL processing your application? Whilst I believe them to be adult, if it were me reading your letter, your application would go to the bottom of the pile. Some people wait years for their visas, some people don't get one at all. Why should DIAC be interested in whether you are badly affected by the wait? If you want to move to Aus, you let the process proceed.
In my opinion you would be a fool to write the letter because it's not going to do jack. They still have their processes to fulfil.
I suggest you calm down and be quietly patient. Good things come to those who wait (patiently).
In my opinion you would be a fool to write the letter because it's not going to do jack. They still have their processes to fulfil.
I suggest you calm down and be quietly patient. Good things come to those who wait (patiently).
There is a room for complaints, I learned that from DIAC website.
http://www.immi.gov.au/contacts/forms/services/
Also, there is what is called a "Service charter", which confirms my understanding that applicants are regarded as valuable clients.
http://www.immi.gov.au/about/charter...vices-charter/
That's how I see it. Maybe I do not see the whole picture, I could be mistaken, so that's why I still need advice and opinions.
Jul 31st 2009, 11:19 am
#6
BE Enthusiast
Joined: Jul 2008
Posts: 352
Re: POLITE Complaint letter.. Opinions needed
I see your point. But, I see DIAC as a professional organization, not just part of government. DIAC may not be after making profit, but for them I and all other visa applicants are "Valuable" clients, just like we are valuable clients to hotels, telecommunication corps. etc.
There is a room for complaints, I learned that from DIAC website.
http://www.immi.gov.au/contacts/forms/services/
Also, there is what is called a "Service charter", which confirms my understanding that applicants are regarded as valuable clients.
http://www.immi.gov.au/about/charter...vices-charter/
That's how I see it. Maybe I do not see the whole picture, I could be mistaken, so that's why I still need advice and opinions.
There is a room for complaints, I learned that from DIAC website.
http://www.immi.gov.au/contacts/forms/services/
Also, there is what is called a "Service charter", which confirms my understanding that applicants are regarded as valuable clients.
http://www.immi.gov.au/about/charter...vices-charter/
That's how I see it. Maybe I do not see the whole picture, I could be mistaken, so that's why I still need advice and opinions.
i will second the opinion to not send the letter and advise u to wait. Inshallah u will get it soon. trust god and get on with your life
Jul 31st 2009, 12:09 pm
#7
BE Forum Addict
Joined: Feb 2009
Posts: 1,283
Re: POLITE Complaint letter.. Opinions needed
Let say if DIAC send inquiry to your government agencies to verify your records ie. ministry of education, external affairs/Internal affairs Interpol etc.. If they take time to respond to DIAC Will you raise voice on your govt agencies.
Its beyond their control. They cannot give you the agencies names because its violation of rules
World is getting too much complicated so routine checks are mandatory not avoidable. Regarding my case processing I am also feel it bit delay but its my choice is int to immigrate to Oz? Unless I become a citizen I dont have raise a voice on other government. Due to international terrorism/Illegal Immigration checking integrity of each applicant for HR countries takes time which is unavoidable for the safety of a nation.
Its beyond their control. They cannot give you the agencies names because its violation of rules
World is getting too much complicated so routine checks are mandatory not avoidable. Regarding my case processing I am also feel it bit delay but its my choice is int to immigrate to Oz? Unless I become a citizen I dont have raise a voice on other government. Due to international terrorism/Illegal Immigration checking integrity of each applicant for HR countries takes time which is unavoidable for the safety of a nation.
Last edited by helloshivahere; Jul 31st 2009 at 12:13 pm.
Jul 31st 2009, 12:19 pm
#8
Crazy Cat Lady
Joined: Apr 2004
Posts: 65,493
Re: POLITE Complaint letter.. Opinions needed
I see your point. But, I see DIAC as a professional organization, not just part of government. DIAC may not be after making profit, but for them I and all other visa applicants are "Valuable" clients, just like we are valuable clients to hotels, telecommunication corps. etc.
There is a room for complaints, I learned that from DIAC website.
http://www.immi.gov.au/contacts/forms/services/
Also, there is what is called a "Service charter", which confirms my understanding that applicants are regarded as valuable clients.
http://www.immi.gov.au/about/charter...vices-charter/
That's how I see it. Maybe I do not see the whole picture, I could be mistaken, so that's why I still need advice and opinions.
There is a room for complaints, I learned that from DIAC website.
http://www.immi.gov.au/contacts/forms/services/
Also, there is what is called a "Service charter", which confirms my understanding that applicants are regarded as valuable clients.
http://www.immi.gov.au/about/charter...vices-charter/
That's how I see it. Maybe I do not see the whole picture, I could be mistaken, so that's why I still need advice and opinions.
Jul 31st 2009, 12:48 pm
#9
Dia , Queen Bee
Joined: Jan 2009
Location: London, Heading Towards Melbourne.
Posts: 271
Re: POLITE Complaint letter.. Opinions needed
I see your point. But, I see DIAC as a professional organization, not just part of government. DIAC may not be after making profit, but for them I and all other visa applicants are "Valuable" clients, just like we are valuable clients to hotels, telecommunication corps. etc.
There is a room for complaints, I learned that from DIAC website.
http://www.immi.gov.au/contacts/forms/services/
Also, there is what is called a "Service charter", which confirms my understanding that applicants are regarded as valuable clients.
http://www.immi.gov.au/about/charter...vices-charter/
That's how I see it. Maybe I do not see the whole picture, I could be mistaken, so that's why I still need advice and opinions.
There is a room for complaints, I learned that from DIAC website.
http://www.immi.gov.au/contacts/forms/services/
Also, there is what is called a "Service charter", which confirms my understanding that applicants are regarded as valuable clients.
http://www.immi.gov.au/about/charter...vices-charter/
That's how I see it. Maybe I do not see the whole picture, I could be mistaken, so that's why I still need advice and opinions.
There is no harm in gently pushing them(DIAC!!!)..
You can go ahead with your genuine concern about your visa processing.
You have all the rights to know what is going on with your file!!!
Jul 31st 2009, 12:51 pm
#11
Crazy Cat Lady
Joined: Apr 2004
Posts: 65,493
Re: POLITE Complaint letter.. Opinions needed
Why? If they had something to tell you they would. They are still processing. If they are not processing, then outside agencies are processing. All they will say is that they are processing. Deal with it.
Jul 31st 2009, 12:55 pm
#12
Has left the building
Joined: Mar 2007
Posts: 4,079
Re: POLITE Complaint letter.. Opinions needed
Harm? next to be processed gets put back on week 5 pile
Jul 31st 2009, 12:57 pm
#13
Dia , Queen Bee
Joined: Jan 2009
Location: London, Heading Towards Melbourne.
Posts: 271
Re: POLITE Complaint letter.. Opinions needed
Hello
On August 12, my application would complete 6 months of routine / normal processing. And, I am seriously thinking sending a very polite complaint letter to DIAC.
The objective of the letter is to make my application move forward. And, preliminary, the main points of the letter are going to be:
- Demonstrating how badly I am affected by this delay
- Asking for transparency on processing stage. What agencies / organizations responsible for the delay, and the possibility to overlook them based on me supplying additional documents / evidences or whatever. Or maybe me pushing external agencies to respond.
So... I need your advice and opinion. Should I write such a letter, is it going to help me? or should I forget the idea and just wait for those checks to end?
What do you say?
Ahmad
On August 12, my application would complete 6 months of routine / normal processing. And, I am seriously thinking sending a very polite complaint letter to DIAC.
The objective of the letter is to make my application move forward. And, preliminary, the main points of the letter are going to be:
- Demonstrating how badly I am affected by this delay
- Asking for transparency on processing stage. What agencies / organizations responsible for the delay, and the possibility to overlook them based on me supplying additional documents / evidences or whatever. Or maybe me pushing external agencies to respond.
So... I need your advice and opinion. Should I write such a letter, is it going to help me? or should I forget the idea and just wait for those checks to end?
What do you say?
Ahmad
I suggest you go ahead with your queries with DIAC.. I repeat There is NO harm in Pushing them gently...
Its after all your OWN Visa application and you need to know what is going on...
Openions differ but you pls do what you feel is right!!!
Good luck for your visa...
Jul 31st 2009, 5:04 pm
#14
Banned
Joined: Apr 2009
Posts: 340
Re: POLITE Complaint letter.. Opinions needed
Hello
On August 12, my application would complete 6 months of routine / normal processing. And, I am seriously thinking sending a very polite complaint letter to DIAC.
The objective of the letter is to make my application move forward. And, preliminary, the main points of the letter are going to be:
- Demonstrating how badly I am affected by this delay
- Asking for transparency on processing stage. What agencies / organizations responsible for the delay, and the possibility to overlook them based on me supplying additional documents / evidences or whatever. Or maybe me pushing external agencies to respond.
So... I need your advice and opinion. Should I write such a letter, is it going to help me? or should I forget the idea and just wait for those checks to end?
What do you say?
Ahmad
On August 12, my application would complete 6 months of routine / normal processing. And, I am seriously thinking sending a very polite complaint letter to DIAC.
The objective of the letter is to make my application move forward. And, preliminary, the main points of the letter are going to be:
- Demonstrating how badly I am affected by this delay
- Asking for transparency on processing stage. What agencies / organizations responsible for the delay, and the possibility to overlook them based on me supplying additional documents / evidences or whatever. Or maybe me pushing external agencies to respond.
So... I need your advice and opinion. Should I write such a letter, is it going to help me? or should I forget the idea and just wait for those checks to end?
What do you say?
Ahmad
My humble suggestion is not to launch a complain but first check if DIAC has not missed your application. There has been some cases where DIAC missed application processing completely. Mine was one of them.
Best of Luck!!!!
Jul 31st 2009, 5:52 pm
#15
BE Enthusiast
Joined: May 2009
Posts: 303
Re: POLITE Complaint letter.. Opinions needed
I hope u receive ur visa very soon.