Phoning Dimias enquiry line.

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Oct 13th 2004, 10:11 am

#16

Meryl

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Posts: n/a

Re: Phoning Dimias enquiry line.

On Wed, 13 Oct 2004 18:36:19 +0000, madsad
<member22885@british_expats.com> wrote:

    >> It's a waste of time calling them, they usually just tell you to email
    >> your case officer.
    >> TBEB
    >Dimia case officer? Dont know if we have one yet!
    >Donna.

Hi Donna,
When I called the DIMIA line in the US, which just happens to be
answered in Ottawa, I received some specific responses. Not only that
but my partner discovered he had a case officer. I passed the phone to
him so he could get details.
Meryl

Oct 13th 2004, 10:52 am

#17

Houdini

Free at last!

Joined: Sep 2002

Location: Sunshine Coast

Posts: 424

Re: Phoning Dimias enquiry line.

Quote:

Originally Posted by Meryl

We've been trying to get answers from our case officer regarding an e-mail we sent recently with our passport details attached and still haven't had a reply. After two e-mails, we ended up e-mailing the manager of Region 3 to find out what was happening and all we got was an e-mail saying that she had forwarded that one to the CO. Sounds like we've got one of the bad CO's mentioned and we're not impressed, especially seeing as my wife's a nurse and our application was only looked at after 6 months sitting in a pile somewhere.

Oct 13th 2004, 2:26 pm

#18

NJJ

BE Forum Addict

Joined: Jul 2004

Location: Victoria

Posts: 1,280

Re: Phoning Dimias enquiry line.

Quote:

Originally Posted by tbeb

Isn't it amazing how inconsistant they are? They basically told me to go away, which is what they have also said to many others!

Just the same for visa processing, you can get a good CO or bad one.

I guess it keeps us all on our toes!

Good luck all.

TBEB

I had the same experiences (with the Melbourne DIMIA office) when I called (twice), and even when I went into the DIMIA office after getting nowhere on the phone to notify them of change of address I asked the guy if I had to fill out a change of address form he just said "no worries mate I'll just update the computer and that would be it". I had meeting with case officer a few weeks later and she still had me listed at the old address.. D'oh! The people at DIMIA seemed friendly enough and willing to help but they do come across a tad disorganised.