not able to contact the department.
Aug 23rd 2010, 7:34 am
#16
Fronting the Parole Board
Joined: Dec 2002
Location: Keep true friends and puppets close, trust no-one else...
Posts: 93,452
Re: not able to contact the department.
1) Sometimes 1300 works from abroad, sometimes it doesn't.
2) Its a DIAC call centre.95% of replies are wrong or misleading (as documented on here!) and they cannot and will not put you through to your case officer.
3) If you are getting no reply from your case officer I suggest you re-email the query as a PLE, clearly stating FAO Case Officer X and any reference number that you have. And ask politely for them to respond and say that they have received it.
2) Its a DIAC call centre.95% of replies are wrong or misleading (as documented on here!) and they cannot and will not put you through to your case officer.
3) If you are getting no reply from your case officer I suggest you re-email the query as a PLE, clearly stating FAO Case Officer X and any reference number that you have. And ask politely for them to respond and say that they have received it.
Aug 24th 2010, 3:10 am
#17
Forum Regular
Joined: Apr 2010
Posts: 73
Re: not able to contact the department.
Originally Posted by Pollyana
1) Sometimes 1300 works from abroad, sometimes it doesn't.
2) Its a DIAC call centre.95% of replies are wrong or misleading (as documented on here!) and they cannot and will not put you through to your case officer.
3) If you are getting no reply from your case officer I suggest you re-email the query as a PLE, clearly stating FAO Case Officer X and any reference number that you have. And ask politely for them to respond and say that they have received it.
2) Its a DIAC call centre.95% of replies are wrong or misleading (as documented on here!) and they cannot and will not put you through to your case officer.
3) If you are getting no reply from your case officer I suggest you re-email the query as a PLE, clearly stating FAO Case Officer X and any reference number that you have. And ask politely for them to respond and say that they have received it.
Aug 24th 2010, 6:15 am
#18
Fronting the Parole Board
Joined: Dec 2002
Location: Keep true friends and puppets close, trust no-one else...
Posts: 93,452
Re: not able to contact the department.
Originally Posted by dsugums
I am having the same probelm now. 3 emails to CO but no reply last 2 weeks since I will be travelling to Aust next week. How to raise PLE for paper based applcation?
Go to www.immi.gov.au and look for Post Lodgement Enquiry
Aug 24th 2010, 6:34 am
#19
Forum Regular
Joined: Apr 2010
Posts: 73
Re: not able to contact the department.
Originally Posted by Pollyana
Exactly the same as for online applications.
Go to www.immi.gov.au and look for Post Lodgement Enquiry
Go to www.immi.gov.au and look for Post Lodgement Enquiry
Aug 24th 2010, 7:06 am
#20
Crazy Cat Lady
Joined: Apr 2004
Posts: 65,493
Re: not able to contact the department.
Originally Posted by dsugums
Do you happen to know the exact link? I seem to be lost in the immi website
Go to the DIAC site. Top right hand corner click on the 'contact us' box and then type in Post Lodgement Enquiry in the search box). This comes up.
Aug 24th 2010, 7:59 am
#21
Forum Regular
Joined: Apr 2010
Posts: 73
Re: not able to contact the department.
Originally Posted by moneypenny20
Go to the DIAC site. Top right hand corner click on the 'contact us' box and then type in Post Lodgement Enquiry in the search box). This comes up.
can it be used for any permanent visa application or only GSM? Mine is RSMSCode:
:confused:
Aug 24th 2010, 8:20 am
#22
Crazy Cat Lady
Joined: Apr 2004
Posts: 65,493
Re: not able to contact the department.
Originally Posted by dsugums
Wow, got it. Never knew it existed can it be used for any permanent visa application or only GSM? Mine is RSMS
can it be used for any permanent visa application or only GSM? Mine is RSMSCode:
:confused:
Originally Posted by Pollyana
Exactly the same as for online applications.
Go to www.immi.gov.au and look for Post Lodgement Enquiry
Go to www.immi.gov.au and look for Post Lodgement Enquiry
