Migration Agent Response
#1
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I like to share my experience with my current migration agent(located
in Australia, and a registered MARA).
When I inquired them during initial phase, the response was very good.
But once the money have been sent, it was a different story.
After the submission, it was very difficult to contact my agent. I
mean I emailed them now and then to ask for some simple questions. However
the response would take at least a few weeks. Most of the times I had to send
a reminder email that my previous email had not beed replied.
Once I called them a very simple question and got an answer. After saying bye,
I heard that they already put down the hook, but I could still hear some
conversations in the background. Apparently the hook was still engaged and
to my surprise they were talking about how stupid I was and laughing on
my stupid question. It was a mixed of anger, dismay, disappointment
.... Nothing could I do but to silently put my phone down.
in Australia, and a registered MARA).
When I inquired them during initial phase, the response was very good.
But once the money have been sent, it was a different story.
After the submission, it was very difficult to contact my agent. I
mean I emailed them now and then to ask for some simple questions. However
the response would take at least a few weeks. Most of the times I had to send
a reminder email that my previous email had not beed replied.
Once I called them a very simple question and got an answer. After saying bye,
I heard that they already put down the hook, but I could still hear some
conversations in the background. Apparently the hook was still engaged and
to my surprise they were talking about how stupid I was and laughing on
my stupid question. It was a mixed of anger, dismay, disappointment
.... Nothing could I do but to silently put my phone down.
#3
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Your response could help a lot of us from making the wrong decision. If you are worried about mentioning your agents name you can email me at: [email protected]
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#4
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Originally posted by Neo
I like to share my experience with my current migration agent(located
in Australia, and a registered MARA).
When I inquired them during initial phase, the response was very good.
But once the money have been sent, it was a different story.
After the submission, it was very difficult to contact my agent. I
mean I emailed them now and then to ask for some simple questions. However
the response would take at least a few weeks. Most of the times I had to send
a reminder email that my previous email had not beed replied.
Once I called them a very simple question and got an answer. After saying bye,
I heard that they already put down the hook, but I could still hear some
conversations in the background. Apparently the hook was still engaged and
to my surprise they were talking about how stupid I was and laughing on
my stupid question. It was a mixed of anger, dismay, disappointment
.... Nothing could I do but to silently put my phone down.
I like to share my experience with my current migration agent(located
in Australia, and a registered MARA).
When I inquired them during initial phase, the response was very good.
But once the money have been sent, it was a different story.
After the submission, it was very difficult to contact my agent. I
mean I emailed them now and then to ask for some simple questions. However
the response would take at least a few weeks. Most of the times I had to send
a reminder email that my previous email had not beed replied.
Once I called them a very simple question and got an answer. After saying bye,
I heard that they already put down the hook, but I could still hear some
conversations in the background. Apparently the hook was still engaged and
to my surprise they were talking about how stupid I was and laughing on
my stupid question. It was a mixed of anger, dismay, disappointment
.... Nothing could I do but to silently put my phone down.
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#5
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Originally posted by Neo
I like to share my experience with my current migration agent(located
in Australia, and a registered MARA).
When I inquired them during initial phase, the response was very good.
But once the money have been sent, it was a different story.
After the submission, it was very difficult to contact my agent. I
mean I emailed them now and then to ask for some simple questions. However
the response would take at least a few weeks. Most of the times I had to send
a reminder email that my previous email had not beed replied.
Once I called them a very simple question and got an answer. After saying bye,
I heard that they already put down the hook, but I could still hear some
conversations in the background. Apparently the hook was still engaged and
to my surprise they were talking about how stupid I was and laughing on
my stupid question. It was a mixed of anger, dismay, disappointment
.... Nothing could I do but to silently put my phone down.
I like to share my experience with my current migration agent(located
in Australia, and a registered MARA).
When I inquired them during initial phase, the response was very good.
But once the money have been sent, it was a different story.
After the submission, it was very difficult to contact my agent. I
mean I emailed them now and then to ask for some simple questions. However
the response would take at least a few weeks. Most of the times I had to send
a reminder email that my previous email had not beed replied.
Once I called them a very simple question and got an answer. After saying bye,
I heard that they already put down the hook, but I could still hear some
conversations in the background. Apparently the hook was still engaged and
to my surprise they were talking about how stupid I was and laughing on
my stupid question. It was a mixed of anger, dismay, disappointment
.... Nothing could I do but to silently put my phone down.
Loads of delays etc etc..
they forget (the agents) you are making the most important decision of your life when you choose to employ them, they put on a good show to start and as soon as you start asking natural questions they will not respond after receiving there fee. Even when they have assured you email is no problem telephone is good etc etc.
Full of Poo. !!!
You will be Lucky with some agents even MARA approved if you get any coms for weeks on end ........THEY ARE TOO BUSY!
There are so many people wanting to get out to Oz most agents are in small one person establisments with too few staff to actualy cope with there client base.
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I will be putting in an official compliant to MARA when and IF? I get my PR visa as i fear that i may jeopardise my appication if i do it before.
I seem to have upset many agents and officials that trawl this site and others looking for prospective clients to a degree that if you ask imigration questions you will get very little response because you have been slated by others (broad shoulders and you keep trying) that are involved with this site in some way shape or form, or are looking to further ther career in migration / imigration issues.
Try all the people on this forum that are going through the same probs like Trood.
I would say dont choose the first most bold promi agent
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and be carefull dont bad mouth agents or you may end up as deaf as I am...... or banned.....oh heck loads of good agents if you look around but you need to look and they are at much more respective prices with better success rates
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Love UNI.
Good luck to all..
Dont go for the first option cos u r 2 busy......
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> When I inquired them during initial phase,
> the response was very good. But once the
> money have been sent, it was a different story.
Neo, I haven't selected a migration agent yet, because I'm still figuring out if migration is possible, and if it is possible, with no complications, I might not need an agent.
But I initially contacted about 15 of them, limiting myself to MARA-registered ones. Some I picked from a Google search for migration agent websites, and some I picked at random from the MARA online database (fantastic resource!!!).
Sent each of them the exact same questions and info, and compared the responses for promptness and completeness. Eliminated a lot of them at that stage: Either they didn't bother replying or their answers were minimal. Sent the same follow-up questions to the remaining. Eliminated some more. But I was left with several who I would be comfortable engaging.
I then took a risk and paid for an assessment from one agent. I figured, these folks need to earn a living, why should I only ask for free advice? The money spent on that one assessment (via credit card) was a complete waste, but at least I only risked a small sum of money, and not an entire migration agent fee! (This agent was not part of my original process, since he charges for the initial assessment.)
After that I discovered this discussion board. The agents here volunteer a lot of their time to answer questions, and IMO the answers are solid. I think you would be in good shape with any of these agents. (And one of them happened to be on my initial short-list!)
Another hint, obvious but true: Some agents ask for the full migration agent fee up front. None of the agents who gave me cogent and prompt answers to my questions asked for his/her fee to be paid in full up front. (The reputable typical arrangement seems to be 50% up front and 50% once the application is ready.)
Hope this help.
> the response was very good. But once the
> money have been sent, it was a different story.
Neo, I haven't selected a migration agent yet, because I'm still figuring out if migration is possible, and if it is possible, with no complications, I might not need an agent.
But I initially contacted about 15 of them, limiting myself to MARA-registered ones. Some I picked from a Google search for migration agent websites, and some I picked at random from the MARA online database (fantastic resource!!!).
Sent each of them the exact same questions and info, and compared the responses for promptness and completeness. Eliminated a lot of them at that stage: Either they didn't bother replying or their answers were minimal. Sent the same follow-up questions to the remaining. Eliminated some more. But I was left with several who I would be comfortable engaging.
I then took a risk and paid for an assessment from one agent. I figured, these folks need to earn a living, why should I only ask for free advice? The money spent on that one assessment (via credit card) was a complete waste, but at least I only risked a small sum of money, and not an entire migration agent fee! (This agent was not part of my original process, since he charges for the initial assessment.)
After that I discovered this discussion board. The agents here volunteer a lot of their time to answer questions, and IMO the answers are solid. I think you would be in good shape with any of these agents. (And one of them happened to be on my initial short-list!)
Another hint, obvious but true: Some agents ask for the full migration agent fee up front. None of the agents who gave me cogent and prompt answers to my questions asked for his/her fee to be paid in full up front. (The reputable typical arrangement seems to be 50% up front and 50% once the application is ready.)
Hope this help.
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#7
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Even registered agents are rip off merchants. I am with one now that is
registered and I am doing all the work! I am telling him tings!
Rgds
Me
"CrazyCanuck" <member@british_expats.com> wrote in message
news:[email protected]...
> > When I inquired them during initial phase,
> > the response was very good. But once the
> > money have been sent, it was a different story.
> Neo, I haven't selected a migration agent yet, because I'm still
> figuring out if migration is possible, and if it is possible, with no
> complications, I might not need an agent.
> But I initially contacted about 15 of them, limiting myself to MARA-
> registered ones. Some I picked from a Google search for migration agent
> websites, and some I picked at random from the MARA online database
> (fantastic resource!!!).
> Sent each of them the exact same questions and info, and compared the
> responses for promptness and completeness. Eliminated a lot of them at
> that stage: Either they didn't bother replying or their answers were
> minimal. Sent the same follow-up questions to the remaining.
> Eliminated some more. But I was left with several who I would be
> comfortable engaging.
> I then took a risk and paid for an assessment from one agent. I
> figured, these folks need to earn a living, why should I only ask for
> free advice? The money spent on that one assessment (via credit card)
> was a complete waste, but at least I only risked a small sum of money,
> and not an entire migration agent fee! (This agent was not part of my
> original process, since he charges for the initial assessment.)
> After that I discovered this discussion board. The agents here
> volunteer a lot of their time to answer questions, and IMO the answers
> are solid. I think you would be in good shape with any of these agents.
> (And one of them happened to be on my initial short-list!)
> Another hint, obvious but true: Some agents ask for the full migration
> agent fee up front. None of the agents who gave me cogent and prompt
> answers to my questions asked for his/her fee to be paid in full up
> front. (The reputable typical arrangement seems to be 50% up front and
> 50% once the application is ready.)
> Hope this help.
> --
> Posted via http://britishexpats.com
registered and I am doing all the work! I am telling him tings!
Rgds
Me
"CrazyCanuck" <member@british_expats.com> wrote in message
news:[email protected]...
> > When I inquired them during initial phase,
> > the response was very good. But once the
> > money have been sent, it was a different story.
> Neo, I haven't selected a migration agent yet, because I'm still
> figuring out if migration is possible, and if it is possible, with no
> complications, I might not need an agent.
> But I initially contacted about 15 of them, limiting myself to MARA-
> registered ones. Some I picked from a Google search for migration agent
> websites, and some I picked at random from the MARA online database
> (fantastic resource!!!).
> Sent each of them the exact same questions and info, and compared the
> responses for promptness and completeness. Eliminated a lot of them at
> that stage: Either they didn't bother replying or their answers were
> minimal. Sent the same follow-up questions to the remaining.
> Eliminated some more. But I was left with several who I would be
> comfortable engaging.
> I then took a risk and paid for an assessment from one agent. I
> figured, these folks need to earn a living, why should I only ask for
> free advice? The money spent on that one assessment (via credit card)
> was a complete waste, but at least I only risked a small sum of money,
> and not an entire migration agent fee! (This agent was not part of my
> original process, since he charges for the initial assessment.)
> After that I discovered this discussion board. The agents here
> volunteer a lot of their time to answer questions, and IMO the answers
> are solid. I think you would be in good shape with any of these agents.
> (And one of them happened to be on my initial short-list!)
> Another hint, obvious but true: Some agents ask for the full migration
> agent fee up front. None of the agents who gave me cogent and prompt
> answers to my questions asked for his/her fee to be paid in full up
> front. (The reputable typical arrangement seems to be 50% up front and
> 50% once the application is ready.)
> Hope this help.
> --
> Posted via http://britishexpats.com
#8
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There are good and bad agents. This week I gave evidence to a Senate
Committee in camera about a couple of shockers (who are not registered
agents but purport to be) and as the evidence was in camera I had a number
of colleagues contacting me to make sure I wasn't saying anything about
them. Anyone who wants to see my earlier evidence in print can visit
http://www.aph.gov.au/hansard/senate/commttee/S6915.pdf but you'll need a
strong cup of coffee and a fast connection to get to the end of it. Our
general submissions are at
http://www.aph.gov.au/Senate/committ...ns/sublist.htm .
Thankfully, not many people on this forum need to worry about those issues.
Cheers
George Lombard
--
www.austimmigration.com.au
"Rubber Sock" <[email protected]> wrote in message
news:[email protected]...
> Even registered agents are rip off merchants. I am with one now that is
> registered and I am doing all the work! I am telling him tings!
> Rgds
> Me
> "CrazyCanuck" <member@british_expats.com> wrote in message
> news:[email protected]...
> >
> > > When I inquired them during initial phase,
> >
> > > the response was very good. But once the
> >
> > > money have been sent, it was a different story.
> >
> >
> >
> > Neo, I haven't selected a migration agent yet, because I'm still
> > figuring out if migration is possible, and if it is possible, with no
> > complications, I might not need an agent.
> >
> >
> >
> > But I initially contacted about 15 of them, limiting myself to MARA-
> > registered ones. Some I picked from a Google search for migration agent
> > websites, and some I picked at random from the MARA online database
> > (fantastic resource!!!).
> >
> >
> >
> > Sent each of them the exact same questions and info, and compared the
> > responses for promptness and completeness. Eliminated a lot of them at
> > that stage: Either they didn't bother replying or their answers were
> > minimal. Sent the same follow-up questions to the remaining.
> > Eliminated some more. But I was left with several who I would be
> > comfortable engaging.
> >
> >
> >
> > I then took a risk and paid for an assessment from one agent. I
> > figured, these folks need to earn a living, why should I only ask for
> > free advice? The money spent on that one assessment (via credit card)
> > was a complete waste, but at least I only risked a small sum of money,
> > and not an entire migration agent fee! (This agent was not part of my
> > original process, since he charges for the initial assessment.)
> >
> >
> >
> > After that I discovered this discussion board. The agents here
> > volunteer a lot of their time to answer questions, and IMO the answers
> > are solid. I think you would be in good shape with any of these agents.
> > (And one of them happened to be on my initial short-list!)
> >
> >
> >
> > Another hint, obvious but true: Some agents ask for the full migration
> > agent fee up front. None of the agents who gave me cogent and prompt
> > answers to my questions asked for his/her fee to be paid in full up
> > front. (The reputable typical arrangement seems to be 50% up front and
> > 50% once the application is ready.)
> >
> >
> >
> > Hope this help.
> >
> >
> > --
> > Posted via http://britishexpats.com
Committee in camera about a couple of shockers (who are not registered
agents but purport to be) and as the evidence was in camera I had a number
of colleagues contacting me to make sure I wasn't saying anything about
them. Anyone who wants to see my earlier evidence in print can visit
http://www.aph.gov.au/hansard/senate/commttee/S6915.pdf but you'll need a
strong cup of coffee and a fast connection to get to the end of it. Our
general submissions are at
http://www.aph.gov.au/Senate/committ...ns/sublist.htm .
Thankfully, not many people on this forum need to worry about those issues.
Cheers
George Lombard
--
www.austimmigration.com.au
"Rubber Sock" <[email protected]> wrote in message
news:[email protected]...
> Even registered agents are rip off merchants. I am with one now that is
> registered and I am doing all the work! I am telling him tings!
> Rgds
> Me
> "CrazyCanuck" <member@british_expats.com> wrote in message
> news:[email protected]...
> >
> > > When I inquired them during initial phase,
> >
> > > the response was very good. But once the
> >
> > > money have been sent, it was a different story.
> >
> >
> >
> > Neo, I haven't selected a migration agent yet, because I'm still
> > figuring out if migration is possible, and if it is possible, with no
> > complications, I might not need an agent.
> >
> >
> >
> > But I initially contacted about 15 of them, limiting myself to MARA-
> > registered ones. Some I picked from a Google search for migration agent
> > websites, and some I picked at random from the MARA online database
> > (fantastic resource!!!).
> >
> >
> >
> > Sent each of them the exact same questions and info, and compared the
> > responses for promptness and completeness. Eliminated a lot of them at
> > that stage: Either they didn't bother replying or their answers were
> > minimal. Sent the same follow-up questions to the remaining.
> > Eliminated some more. But I was left with several who I would be
> > comfortable engaging.
> >
> >
> >
> > I then took a risk and paid for an assessment from one agent. I
> > figured, these folks need to earn a living, why should I only ask for
> > free advice? The money spent on that one assessment (via credit card)
> > was a complete waste, but at least I only risked a small sum of money,
> > and not an entire migration agent fee! (This agent was not part of my
> > original process, since he charges for the initial assessment.)
> >
> >
> >
> > After that I discovered this discussion board. The agents here
> > volunteer a lot of their time to answer questions, and IMO the answers
> > are solid. I think you would be in good shape with any of these agents.
> > (And one of them happened to be on my initial short-list!)
> >
> >
> >
> > Another hint, obvious but true: Some agents ask for the full migration
> > agent fee up front. None of the agents who gave me cogent and prompt
> > answers to my questions asked for his/her fee to be paid in full up
> > front. (The reputable typical arrangement seems to be 50% up front and
> > 50% once the application is ready.)
> >
> >
> >
> > Hope this help.
> >
> >
> > --
> > Posted via http://britishexpats.com
#9
![Default](https://britishexpats.com/forum/images/icons/icon1.gif)
Originally posted by Neo
I like to share my experience with my current migration agent(located
in Australia, and a registered MARA).
When I inquired them during initial phase, the response was very good.
But once the money have been sent, it was a different story.
After the submission, it was very difficult to contact my agent. I
mean I emailed them now and then to ask for some simple questions. However
the response would take at least a few weeks. Most of the times I had to send
a reminder email that my previous email had not beed replied.
Once I called them a very simple question and got an answer. After saying bye,
I heard that they already put down the hook, but I could still hear some
conversations in the background. Apparently the hook was still engaged and
to my surprise they were talking about how stupid I was and laughing on
my stupid question. It was a mixed of anger, dismay, disappointment
.... Nothing could I do but to silently put my phone down.
I like to share my experience with my current migration agent(located
in Australia, and a registered MARA).
When I inquired them during initial phase, the response was very good.
But once the money have been sent, it was a different story.
After the submission, it was very difficult to contact my agent. I
mean I emailed them now and then to ask for some simple questions. However
the response would take at least a few weeks. Most of the times I had to send
a reminder email that my previous email had not beed replied.
Once I called them a very simple question and got an answer. After saying bye,
I heard that they already put down the hook, but I could still hear some
conversations in the background. Apparently the hook was still engaged and
to my surprise they were talking about how stupid I was and laughing on
my stupid question. It was a mixed of anger, dismay, disappointment
.... Nothing could I do but to silently put my phone down.
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#11
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Originally posted by Neo
I like to share my experience with my current migration agent(located
in Australia, and a registered MARA).
When I inquired them during initial phase, the response was very good.
But once the money have been sent, it was a different story.
After the submission, it was very difficult to contact my agent. I
mean I emailed them now and then to ask for some simple questions. However
the response would take at least a few weeks. Most of the times I had to send
a reminder email that my previous email had not beed replied.
Once I called them a very simple question and got an answer. After saying bye,
I heard that they already put down the hook, but I could still hear some
conversations in the background. Apparently the hook was still engaged and
to my surprise they were talking about how stupid I was and laughing on
my stupid question. It was a mixed of anger, dismay, disappointment
.... Nothing could I do but to silently put my phone down.
I like to share my experience with my current migration agent(located
in Australia, and a registered MARA).
When I inquired them during initial phase, the response was very good.
But once the money have been sent, it was a different story.
After the submission, it was very difficult to contact my agent. I
mean I emailed them now and then to ask for some simple questions. However
the response would take at least a few weeks. Most of the times I had to send
a reminder email that my previous email had not beed replied.
Once I called them a very simple question and got an answer. After saying bye,
I heard that they already put down the hook, but I could still hear some
conversations in the background. Apparently the hook was still engaged and
to my surprise they were talking about how stupid I was and laughing on
my stupid question. It was a mixed of anger, dismay, disappointment
.... Nothing could I do but to silently put my phone down.
Apart from your last para Neo your experiences match mine. Registration with MARA is not worth a light! All that cr*p about code of conduct . . . promising to keep you informed, etc. I'm still waiting to hear from my agent that my visa's been approved - even though DIMIA sent it to me 2 months ago. If MARA wants to be respected it should put its house in order. Strikes me they're about as much use as ABTA. Sorry, I take that back, ABTA's more useful.
I wouldn't be surprised to hear your agent's based in Perth.
Good luck! The best you can do is use this experience to prepare you for all the advisers/consultants/accountants in Aus who are waiting for your business.
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#12
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Have you lodged a complaint with the MARA?
Best regards.
Best regards.
Originally posted by ayanem
Welcome to the club!
Apart from your last para Neo your experiences match mine. Registration with MARA is not worth a light! All that cr*p about code of conduct . . . promising to keep you informed, etc. I'm still waiting to hear from my agent that my visa's been approved - even though DIMIA sent it to me 2 months ago. If MARA wants to be respected it should put its house in order. Strikes me they're about as much use as ABTA. Sorry, I take that back, ABTA's more useful.
I wouldn't be surprised to hear your agent's based in Perth.
Good luck! The best you can do is use this experience to prepare you for all the advisers/consultants/accountants in Aus who are waiting for your business.
Welcome to the club!
Apart from your last para Neo your experiences match mine. Registration with MARA is not worth a light! All that cr*p about code of conduct . . . promising to keep you informed, etc. I'm still waiting to hear from my agent that my visa's been approved - even though DIMIA sent it to me 2 months ago. If MARA wants to be respected it should put its house in order. Strikes me they're about as much use as ABTA. Sorry, I take that back, ABTA's more useful.
I wouldn't be surprised to hear your agent's based in Perth.
Good luck! The best you can do is use this experience to prepare you for all the advisers/consultants/accountants in Aus who are waiting for your business.
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Originally posted by Alan Collett
Have you lodged a complaint with the MARA?
Best regards.
Have you lodged a complaint with the MARA?
Best regards.
No, I haven't complained to MARA for two reasons:
1. The most I could gain would be a refund of some of my fees - and I don't see this as a realistic outcome.
2. My visa's only temporary, and if there's networking between agents, MARA and DIMIA I could ruin the chances of my visa becoming permanent.
Best regards
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I hear what you say, but I think you are being overly concerned with your point 2.
And some might contend you would be doing future visa applicants a favour by raising areas where you consider the agent has failed to adhere to the Code of Conduct ...
None of us are perfect, but a regulatory system relies on complaints from aggrieved clients if it is to perform its function properly.
Best regards.
And some might contend you would be doing future visa applicants a favour by raising areas where you consider the agent has failed to adhere to the Code of Conduct ...
None of us are perfect, but a regulatory system relies on complaints from aggrieved clients if it is to perform its function properly.
Best regards.
Originally posted by ayanem
Hi Alan,
No, I haven't complained to MARA for two reasons:
1. The most I could gain would be a refund of some of my fees - and I don't see this as a realistic outcome.
2. My visa's only temporary, and if there's networking between agents, MARA and DIMIA I could ruin the chances of my visa becoming permanent.
Best regards
Hi Alan,
No, I haven't complained to MARA for two reasons:
1. The most I could gain would be a refund of some of my fees - and I don't see this as a realistic outcome.
2. My visa's only temporary, and if there's networking between agents, MARA and DIMIA I could ruin the chances of my visa becoming permanent.
Best regards
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Originally posted by Alan Collett
I hear what you say, but I think you are being overly concerned with your point 2.
And some might contend you would be doing future visa applicants a favour by raising areas where you consider the agent has failed to adhere to the Code of Conduct ...
None of us are perfect, but a regulatory system relies on complaints from aggrieved clients if it is to perform its function properly.
Best regards.
I hear what you say, but I think you are being overly concerned with your point 2.
And some might contend you would be doing future visa applicants a favour by raising areas where you consider the agent has failed to adhere to the Code of Conduct ...
None of us are perfect, but a regulatory system relies on complaints from aggrieved clients if it is to perform its function properly.
Best regards.
Regretfully, membership of MARA does not guarantee professionalism - recommendations from satisfied clients are a far better guide to a good agent.
Best regards
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