Originally Posted by Mairead

We are heading there also. Do you have a copy of the where to live in Melbourne guide? If not pm me with your email address and I will forward it to you. Have you been on britvics at all?

Originally Posted by knockoff nige

I had a yelling match with them today. I asked for this to be sent on the 10th January. I got told today that they only asked for it to be sent on the 22nd. I wish I was one of those people who are cool on the phone but unfortunately she had to sit there and take a complete roar from me. I calmed down a bit and she said 'i dont know what else you want me to do?' I said 'I want you to admit you've delayed my application'. She said 'ok'. I said 'go on then'. She said 'what?' I said 'if you dont admit blame then I'll never get this letter so tell me that its your fault that I dont have it in my hand'. She kept saying the same thing over and over again 'there is nothing more I can do'. So I said 'I want that by next monday or I will demand a refund'

The problem is they are not a registered agent. If they were I might have stood a chance in getting my money back lol.

Originally Posted by ghanghro

hey guys

whats that guide about ? We're heading to Melbourne in a month or may be two ... just wondering if someone from you could please send us that guide

Cheers,
Ghanghro