Can you save us £20?

Old Jun 16th 2008, 10:40 am
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Default Can you save us £20?

Can we call the Auckland NZIS number from the UK to help answer EOI queries? Calling the UK number costs a bundle.

We have a free overseas calls tariff which we thought we might use plus it means lovely husband can call NZIS out of working hours and avoid suspicion at work
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Old Jun 16th 2008, 12:00 pm
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Default Re: Can you save us £20?

Originally Posted by hosebergine View Post
Can we call the Auckland NZIS number from the UK to help answer EOI queries? Calling the UK number costs a bundle.

We have a free overseas calls tariff which we thought we might use plus it means lovely husband can call NZIS out of working hours and avoid suspicion at work
If you're just asking for advice before it's selected and allocated to case officer then I certainly have, I also spoke to the singapore office at one stage coz I got redirected, much cheaper than ringing 090... I have the same package...

Nic
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Old Jun 16th 2008, 1:20 pm
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Default Re: Can you save us £20?

Originally Posted by nic.gem.soph View Post
If you're just asking for advice before it's selected and allocated to case officer then I certainly have, I also spoke to the singapore office at one stage coz I got redirected, much cheaper than ringing 090... I have the same package...

Nic
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Old Jun 16th 2008, 9:59 pm
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Default Re: Can you save us £20?

We used their email service for free, which usually got us a reply within 48 hours

If you have a case officer, they should give you a direct dial number
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Old Jun 17th 2008, 4:53 am
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Default Re: Can you save us £20?

Hi

You could try calling the NZIS national helpdesk on +64 9 914 4100

Hope this helps

Mike
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Old Jun 17th 2008, 7:22 am
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Default Re: Can you save us £20?

Thanks everyone for your help. We called the +64 9 914 4100 number last night and they were fantastically helpful. We'll wait a see what happens to the phone bill but hopefully it will be included in our free overseas calls tariff.

Now we just need to finish that EOI form! Can't believe it says on the website that it will take 2 1/2 hours ............
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Old Jun 17th 2008, 8:04 pm
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Default Re: Can you save us £20?

Originally Posted by kev&sarah View Post
We used their email service for free, which usually got us a reply within 48 hours
How did you find their e-mail address? what is it? Looked on website and could only find phone number.... help

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