renewing my PR card
#1
Forum Regular
Thread Starter
Joined: Jan 2007
Posts: 165
renewing my PR card
Hello, as per the title I am trying to renew my card, all good until i go online to pay , I cant remember my details to log on to the citizenship site to pay, the only contact number I've got is 1 888 242 2100, is there another one ? as all I want to do is reset my information or even pay over the phone if that is an option , Thanks for any help
#2
Lost in BE Cyberspace
Joined: Nov 2011
Location: Somewhere between Vancouver & St Johns
Posts: 19,849
Re: renewing my PR card
You can't pay over the phone but can pay the fee at a financial institution
To pay your fees at a financial institution in Canada, you must:
get an original payment receipt form (IMM 5401),
fill in the receipt form and bring it with you when you go to pay your fees, and
include the completed payment receipt form (IMM 5401) with your application.
For more detailed instructions, read the “Pay the Fees” section of the application guide.
Apply for a permanent resident card
The renewal is the same as applying for 1st PR card.
To pay your fees at a financial institution in Canada, you must:
get an original payment receipt form (IMM 5401),
fill in the receipt form and bring it with you when you go to pay your fees, and
include the completed payment receipt form (IMM 5401) with your application.
For more detailed instructions, read the “Pay the Fees” section of the application guide.
Apply for a permanent resident card
The renewal is the same as applying for 1st PR card.