Passports
#2

HTH and welcome to BE.
#3
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Location: BC, Canada
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It is a little more complicated right now, due to Covid, as I found out a couple of months ago.
In normal cases you can just waltz down to the local Passport Office, wait until an agent is free, and then have them go through all your documents to check them and return them to you before handing over the money, and then waiting 2-6 weeks before picking up your passport at the office. This is what we have preferred to do for at least 20 years, in preference to using Canada Post or a courier. The new passport and your documents are returned by Canada Post.
The longer period usually applies to new passports.
Note that whatever time lag they give for the passport online does NOT include the time it takes for Canada Post to deliver it to your house.
BUT what I found in November was that one now has to find the Services Canada site, find the section dealing with passports, then send an email stating what you want. Then you get a confirmation number and an assurance that "a Services Canada representative will contact you within 2 business days.
Then you wait.
I was not contacted within 2 days, nor in 5, and there is no means to ask any question ............... you have the confirmation number to use in any correspondence, but it doesn't tell you HOW to make contact.
The idea is that the Services Canada representative will then make the appointment for you with the nearest Passport Office. You don't seem to have much say in date ............... but I didn't even get that far.
It does seem that the time for obtaining a passport can now be longer than suggested.
In normal cases you can just waltz down to the local Passport Office, wait until an agent is free, and then have them go through all your documents to check them and return them to you before handing over the money, and then waiting 2-6 weeks before picking up your passport at the office. This is what we have preferred to do for at least 20 years, in preference to using Canada Post or a courier. The new passport and your documents are returned by Canada Post.
The longer period usually applies to new passports.
Note that whatever time lag they give for the passport online does NOT include the time it takes for Canada Post to deliver it to your house.
BUT what I found in November was that one now has to find the Services Canada site, find the section dealing with passports, then send an email stating what you want. Then you get a confirmation number and an assurance that "a Services Canada representative will contact you within 2 business days.
Then you wait.
I was not contacted within 2 days, nor in 5, and there is no means to ask any question ............... you have the confirmation number to use in any correspondence, but it doesn't tell you HOW to make contact.
The idea is that the Services Canada representative will then make the appointment for you with the nearest Passport Office. You don't seem to have much say in date ............... but I didn't even get that far.
It does seem that the time for obtaining a passport can now be longer than suggested.
#4
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Joined: Dec 2021
Posts: 42


Finally got my citizenship certificate happy days
. Anyone know how to fill section 3? Is there the answer ‘Yes’ if you were previously PR? Or No to imply you’ don’t have any travel documents apart from your citizenship cert. confusing
.
oh , can any of your references on the form (not garrentor) be a relative outside of canada ?


oh , can any of your references on the form (not garrentor) be a relative outside of canada ?
Last edited by Ironbruu; Dec 26th 2021 at 11:55 pm.
#5
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Found by working by way through this site
https://www.canada.ca/en/immigration...-passport.html
https://www.canada.ca/en/immigration...tml#references
I think that it usually taken for granted that your reference should preferably be either a Canadian Permanent Resident or citizen.
https://www.canada.ca/en/immigration...-passport.html
https://www.canada.ca/en/immigration...tml#references
References
You need 2 references for your travel document application.
Your references must
You need 2 references for your travel document application.
Your references must
- be 18 years of age or older
- have known you for at least
- 2 years for passport applications
- 6 months for certificate of identity and refugee travel document applications
- agree to you using their name and contact information for your application
- For example, they’re not travelling outside of the country.
- If they’re in a different time zone, it may take longer to contact them, which could delay your application.
Who can’t be a reference
Your reference can’t be- your guarantor
- a family member, such as a
- spouse or common-law partner
- Whether you’re the opposite or same sex, you’re considered common-law partners if you’ve lived together in a marriage-like relationship for at least 1 year, but you aren’t legally married.
- However, if a marriage or common-law relationship has ended, your former spouse or partner can serve as a reference.
- parent, step-parent, foster parent, or a parent’s spouse or common-law partner
- mother-in-law or father-in-law
- child (biological, adopted, foster, or stepchild), or your child’s spouse or common-law partner
- son-in-law or daughter-in-law
- sibling (brother, half-brother or stepbrother, or sister, half-sister or stepsister), or your sibling’s spouse or common-law partner
- brother-in-law or sister-in-law
- grandparent (biological, adopted, step or foster grandparent), or your grandparent’s spouse or common-law partner
- grandmother-in-law or grandfather-in-law
- grandchild (biological, adopted, step or foster grandchild), or your grandchild’s spouse or common-law partner
- grandson-in-law or granddaughter-in-law
- anyone else who’s related to you or your spouse or common-law partner by blood, marriage, common-law partnership, adoption or guardianship and lives at the same address as you
- For example, if your aunt, uncle or cousin lives with you, they can’t be a reference.
- spouse or common-law partner
I think that it usually taken for granted that your reference should preferably be either a Canadian Permanent Resident or citizen.
#6
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Thread Starter
Joined: Dec 2021
Posts: 42


It is a little more complicated right now, due to Covid, as I found out a couple of months ago.
In normal cases you can just waltz down to the local Passport Office, wait until an agent is free, and then have them go through all your documents to check them and return them to you before handing over the money, and then waiting 2-6 weeks before picking up your passport at the office. This is what we have preferred to do for at least 20 years, in preference to using Canada Post or a courier. The new passport and your documents are returned by Canada Post.
The longer period usually applies to new passports.
Note that whatever time lag they give for the passport online does NOT include the time it takes for Canada Post to deliver it to your house.
BUT what I found in November was that one now has to find the Services Canada site, find the section dealing with passports, then send an email stating what you want. Then you get a confirmation number and an assurance that "a Services Canada representative will contact you within 2 business days.
Then you wait.
I was not contacted within 2 days, nor in 5, and there is no means to ask any question ............... you have the confirmation number to use in any correspondence, but it doesn't tell you HOW to make contact.
The idea is that the Services Canada representative will then make the appointment for you with the nearest Passport Office. You don't seem to have much say in date ............... but I didn't even get that far.
It does seem that the time for obtaining a passport can now be longer than suggested.
In normal cases you can just waltz down to the local Passport Office, wait until an agent is free, and then have them go through all your documents to check them and return them to you before handing over the money, and then waiting 2-6 weeks before picking up your passport at the office. This is what we have preferred to do for at least 20 years, in preference to using Canada Post or a courier. The new passport and your documents are returned by Canada Post.
The longer period usually applies to new passports.
Note that whatever time lag they give for the passport online does NOT include the time it takes for Canada Post to deliver it to your house.
BUT what I found in November was that one now has to find the Services Canada site, find the section dealing with passports, then send an email stating what you want. Then you get a confirmation number and an assurance that "a Services Canada representative will contact you within 2 business days.
Then you wait.
I was not contacted within 2 days, nor in 5, and there is no means to ask any question ............... you have the confirmation number to use in any correspondence, but it doesn't tell you HOW to make contact.
The idea is that the Services Canada representative will then make the appointment for you with the nearest Passport Office. You don't seem to have much say in date ............... but I didn't even get that far.
It does seem that the time for obtaining a passport can now be longer than suggested.

#7
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I intend to start again in January. I have had a Canadian passport since 1974, and have never encountered anything like that before!
#8
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Joined: Dec 2021
Posts: 42


I was so fed up after being told by that stupid Services Canada woman that a Canadian passport was not meant for use in Canada and should not be so used, that I gave up in despair.
I intend to start again in January. I have had a Canadian passport since 1974, and have never encountered anything like that before!
I intend to start again in January. I have had a Canadian passport since 1974, and have never encountered anything like that before!
So You think sending a original citizenship certificate through the canada post system is the way to do it ? Seems like a gamble to never see your original docs again

#9
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Location: Whitby, Ontario
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I was so fed up after being told by that stupid Services Canada woman that a Canadian passport was not meant for use in Canada and should not be so used, that I gave up in despair.
I intend to start again in January. I have had a Canadian passport since 1974, and have never encountered anything like that before!
I intend to start again in January. I have had a Canadian passport since 1974, and have never encountered anything like that before!
#10
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Joined: Dec 2021
Posts: 42


So how did you expedite? I have a flight booked for Jan too. Theres no way to select a appointment slot on service canada page but only wait for a call back. Looks like I may have to create a driving license appointment (which a booking slot can you do) and then maybe at least route it to a passport person when the time comes.. 

Last edited by Ironbruu; Dec 30th 2021 at 6:38 pm.
#11
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Joined: Dec 2010
Location: Whitby, Ontario
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So how did you expedite? I have a flight booked for Jan too. Theres no way to select a appointment slot on service canada page. Looks like I may have to create a driving license appointment (which a booking slot can you do) and then maybe at least route it to a passport person when the time comes.. 

#12
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Joined: Dec 2021
Posts: 42


Update : so I got a call back for a passport appointment but Get this -> 28th Jan !! Omg ! 😵💫. At this point it might be quicker via the post. I’m SUPER worried about sending my citizenship certificate into the post . Did anyone do this route with success ? (Send of originals of citizenship certificate and Ohip card) ? Shocking situation really :’(
#13
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If you go that route, I would use a courier company with tracing and signature requirement. BUT the passport people then send your new passport with your original documents back by Canada Post. If I remember correctly, it just arrives in the ordinary mail, not registered, no signature required!
In ordinary times, it would be going in person to an office, and I still think that is the way o go. Just hope you don't get an idiotic person at Services Canada like I did.
I will be trying to get an in-person office appointment. I will just make sure that I have several months before I will need the passport

I do now have photo ID that is accepted in restaurants, cinemas, etc etc here if I need it.
#14
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😪😪😪
#15
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That's interesting.
I was told that applied to the rapid application when I asked about the 2 week one.
Does the right hand know what the left hand is doing?????
