Malnasery

Hi every body
We are waiting for passports request since April 2004.
When ever I use the on-line service using my File No. I got the following message:
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e-Client Application Status
We were not able to identify you using the information you provided. There could be three possible reasons:
· Please be sure the information you entered is correct and then try again.
· This service is only available to clients with applications in process.
· At this time, you may use this on-line service to view the status of your application if you have:
· applied for permanent residence from within or outside Canada;

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All reasons above are not applicable to us.
Any advice is appreciated.
Thanks.

MJ23

Make sure you enter your name exactly the same way you wrote it in the application. Also, if you have a very long name (More than first, middle and last name) Try different combination of names. They might have mixed up your middle name......

graphicsdesigner

hi,

I too am getting the same error, wile using eclient.I tried different combinations but not getting a result.

After my application i got once 'under process' .Since that i always get the same error as u said.

Regds
PP

zider

Don't bother with it, it's a waste of time and not updated. Mine says "in process we began processing your file March 2004" and yet I have already had medicals and completed securiry and am getting pp request soon

frankieforehead

Jammy............why dont you post your time line so others can cling to some hope.
Good luck with everything.

Biiiiink

Are you British? The first few times I used it I didn't read properly and chose Scotland from the drop-down list, assuming it was asking where I lived not where I was born, England. (Why is the UK split up on that country list anyway?). Double-check all your details and it should work. Not that there's ever any useful information there anyhow

Biiiiink

Malnasery

Thank you very much, I got it. The problem was in the family name.
Regards