Dyslexic and need to do the citizenship test
#1
Just Joined
Thread Starter
Joined: Nov 2018
Posts: 12
Dyslexic and need to do the citizenship test
Hi,
I'm dyslexic. I was given my notice to appear for my citizenship test. I emailed on 21st October to request assistance with this as it says to do this before trying to do the test.
I got a response of it will update my account within 5 business days of receipt. Well I have to take the test by 14th November.
I can't get through on the phone and really don't know what to do.
I've tried studying and it just doesn't stay in my head. All practice tests I am doing I'm getting 60% so I'll fail the test.
Any advice on how to contact them or how to get a response?
I'm dyslexic. I was given my notice to appear for my citizenship test. I emailed on 21st October to request assistance with this as it says to do this before trying to do the test.
I got a response of it will update my account within 5 business days of receipt. Well I have to take the test by 14th November.
I can't get through on the phone and really don't know what to do.
I've tried studying and it just doesn't stay in my head. All practice tests I am doing I'm getting 60% so I'll fail the test.
Any advice on how to contact them or how to get a response?
#2
Re: Dyslexic and need to do the citizenship test
Did you email the email address given in the Accommodation section of your invite?
Last edited by christmasoompa; Nov 9th 2022 at 6:52 pm.
#3
Just Joined
Thread Starter
Joined: Nov 2018
Posts: 12
Re: Dyslexic and need to do the citizenship test
Yes I emailed to the address given in the invite the invitation
#4
Re: Dyslexic and need to do the citizenship test
You could try phoning them but just bear mind it’s a call centre and they’re not always great. Worth a try though at this point. 1-888-242-2100
Best of luck.
#5
Just Joined
Thread Starter
Joined: Nov 2018
Posts: 12
Re: Dyslexic and need to do the citizenship test
The response I got back stated i wouldn't get a ema response but the online tracker would be updated.
I spent hours trying to get through on the phone.
I got through just after I posted this. They said don't do the test even tho they can't see the email to not do it. Ask I have proof that I have contacted. But I don't know if I trust this
I spent hours trying to get through on the phone.
I got through just after I posted this. They said don't do the test even tho they can't see the email to not do it. Ask I have proof that I have contacted. But I don't know if I trust this