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-   France (https://britishexpats.com/forum/france-76/)
-   -   consumer rights (https://britishexpats.com/forum/france-76/consumer-rights-796096/)

EuroTrash May 7th 2013 11:17 am

Re: consumer rights
 
The only reason for buying Windows 8 rather than Apple is that it comes at a fraction of the price. The only reason for buying Windows 8 rather than Windows 7 is if you need to buy something urgently and you can't find anything with Windows 7. IMHO.

Novocastrian May 7th 2013 12:09 pm

Re: consumer rights
 

Originally Posted by EuroTrash (Post 10697154)
The only reason for buying Windows 8 rather than Apple is that it comes at a fraction of the price. The only reason for buying Windows 8 rather than Windows 7 is if you need to buy something urgently and you can't find anything with Windows 7. IMHO.

I agree about the price differential, but I'm in the fortunate position of having a reserved budget line from my employer for personal computers and the like.

That said, I doubt I'd go back to Microsoft even in extreme penury. Just my take. ;)

EuroTrash May 7th 2013 6:17 pm

Re: consumer rights
 

Originally Posted by Novocastrian (Post 10697199)
That said, I doubt I'd go back to Microsoft even in extreme penury. Just my take. ;)

So supposing you had a freelancer working for you, and they smugly announced that they would be delivering your urgent translations two weeks late because their computer had been stolen yesterday, they couldn't access their bank accounts, and although they could borrow the money to buy a cheap computer today to finish the job, they preferred to keep all their clients waiting for a couple of weeks until they could get themselves a macbook - might you not think that their principles and priorities were somewhat misplaced?

Let's face it, computers are all ugly lumps of plastic with built-in obsolescence, cleverly marketed to a consumer society that has been taught to regard them as aspirational. Looking beyond the huge artificial demand that has been stimulated they are simply a necessary tool for getting certain types of job done and unfortunately that is exactly what Microsoft have lost sight of with Windows 8.

Chatter Static May 8th 2013 3:49 am

Re: consumer rights
 

Originally Posted by bigglesworth (Post 10692863)
Does anyone know precisely what ones consumer rights are in France?
I bought a new HP laptop on Friday from Boulanger with telephone support (because I want to use French keyboard and improve my technical French)
I am trying to create the windows recovery file, as instructed, and it tells me required files are missing. It also will not create the HP recovery file either.
I have contacted Boulanger, who tell me to contact the manufacturer. HP tell me to contact the vendor.
As it is only three days, does anyone know, can I take it back and insist on a replacement? Can In ask for money back? What are my options?

Thanks for help.

BW

Further to this thread todays turn up came in the mail, Last summer we booked to stay in a hotel in Argeles sur Mer for a week it didn't turn out as expected and we had to go stay in another hotel. At the time it resulted in paying for a weeks stay twice but to our surprise a check turned up this morning returning our money:)

bigglesworth May 8th 2013 3:58 am

Re: consumer rights
 
Great!:thumbsup:

bigglesworth May 9th 2013 1:57 am

Re: consumer rights
 
Eurotrash

How did you uninstall Skype- I cannot find it listed in programs?
(The Startisback I find useful, so thank you for that, and I must say I am enjoying using a PC that works the way my old memory does!)

cyrian May 9th 2013 2:39 am

Re: consumer rights
 

Originally Posted by bigglesworth (Post 10700269)
Eurotrash

How did you uninstall Skype- I cannot find it listed in programs?
(The Startisback I find useful, so thank you for that, and I must say I am enjoying using a PC that works the way my old memory does!)

I have a pc with Windows 7 and Skype is in the programs folder accessed from the Windows icon.
It is a folder & not a program and you have to go right down the list to the folders section.
This is below the Windows programs.

bigglesworth May 9th 2013 3:13 am

Re: consumer rights
 
Thanks Cyrian. I can find it there, but I cannot see how to uninstall it ( this is after all a Start menu overlaid on Windows 8, so it may not be quite the same.)

The trouble is, it does not seem to be listed as a programme anywhere.

cyrian May 9th 2013 3:36 am

Re: consumer rights
 

Originally Posted by bigglesworth (Post 10700417)
Thanks Cyrian. I can find it there, but I cannot see how to uninstall it ( this is after all a Start menu overlaid on Windows 8, so it may not be quite the same.)

The trouble is, it does not seem to be listed as a programme anywhere.

Sorry, my answer was a bit dumb.
Try Googling "How do I uninstall Skype in Windows 8" and there are some instructions on how to do it.
What you appear to be saying is that Skype does not appear.:thumbdown:

bigglesworth May 9th 2013 3:45 am

Re: consumer rights
 
Cyrian

Yes I have tried that. Skype appears but.....

the uninstall button does not!

I shall keep plugging away. Had enough for today - the plumber has taken the rest of the week off, the tiler too, and the chap who is rebuilding the terrace has been rained off. If I were in the UK, I would be off down the pub!

cjm May 9th 2013 4:32 am

Re: consumer rights
 

Originally Posted by bigglesworth (Post 10700494)
Cyrian

Yes I have tried that. Skype appears but.....

the uninstall button does not!

I shall keep plugging away. Had enough for today - the plumber has taken the rest of the week off, the tiler too, and the chap who is rebuilding the terrace has been rained off. If I were in the UK, I would be off down the pub!

I just took the route to uninstall Skype to check if any issues if I wanted to do so; Control Panel from Start menu, Program menu, scroll down and Skype there; highlight and uninstall option at top of screen.

My issue is I am using Windows 7 Vista via Safe Mode/Networking as Windows don't want to start normally and connect wifi. Not got full security software, so guess may have picked up a virus. Won';t even start hard-wired. Hey-ho. Don't you all love technology :eek:


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