Unreturned docs
#1
Forum Regular
Thread Starter
Joined: Apr 2018
Posts: 225
Unreturned docs
Hello all. Please how does one go about getting their docs back from UKVI? Someone I know in the UK on a spouse visa mentioned to me again today that she's not received her docs back. She has now spent 1 year in the UK. Her husband keeps emailing but no response. Her original marriage certificate and other docs are still with them. Only her passport was returned. I promised her I'll ask here what is best to do. Kindly assist with info if you can. Thank you
#2
Lost in BE Cyberspace
Joined: May 2010
Location: San Diego, California
Posts: 9,654
Re: Unreturned docs
What documents are we talking about? For the past year or so documents have been uploaded and prior to that applicants sent in originals and copies. The copies were kept, the originals returned.
#3
Forum Regular
Thread Starter
Joined: Apr 2018
Posts: 225
Re: Unreturned docs
Original. She applied around Feb 2019 so it was the originals + copies she submitted. Nothing was returned to them, they only gave her her international passport. No marriage certificate nothing given to her or her husband here. She's now gotten very worried and said all emails trying to reach UKVI have been unanswered