Kjl

Hello . I just emailed . I did not appeal.

chris02

christmasoompa

Reapply making sure they get it right next time? But it may be best to get your friend to join the forum, it's much easier than trying to pass info via a third party and that way she can give full details so the pros can help.

AS020

My fiancee visa has been refused recently too on the grounds that my sponsor submitted 8 months worth of payslips instead of the required 12 months. We thought we only had to submit 6 months payslips but still submitted 2 months more just in case. I had come across people being asked for missing documents before a decision is made so we thought the same would be in our case. We even called the paid customer care 2 times to confirm this and they said yes to it. But my visa was still refused even without giving me a chance to submit the missing documents. I am thinking of complaining and appeal now and hoping to get it overturned soon.

Kjl

We had the same problem missing payslips and bank statements due to we thought 6 months is the minimum and I complained as we never received any follow up considering we have provided other verifiable documents to support we met the financial requirement. Note that my complaint is detailed and I have addressed each reasons for refusal to why they should reconsider my application.
Good luck to whatever you decide to do and hope it turns out to be in your favour.

AS020

Thank you so much. I'm so stressed out by everything. I've already waited a long time to get the decision of the fiancee visa to end up with the refusal. I'm just surprised that they never bothered to ask for the missing documents when almost everybody else has got an email to submit any required documents. They have also cited that we have not submitted the letter from the last employer. We didn't know we had to do that, we only submitted the present employer letter.

christmasoompa

Sounds like you submitted documents for a different category - which did you apply under?

AS020

For category B. I didn't realise at the time that we needed 12 months of payslips

SanDiegogirl

If you thought you only had to submit 6 months of payslips, but actually submitted 8 months, why did you think you would be asked for missing documents? Your argument does not make sense.

SanDiegogirl

If you chose to apply under Cat B then logically you knew about Cat A. Your research of the two categories would have informed you that Cat A asks for 6 months of payslips and Cat B 12 months. (as it was you presented 8 months?)

The ECO is under no obligation to request missing documentation, especially if they believe that the missing documentation will make no difference to the outcome of the application.

In another post you also indicate you did not present proof of a previous employer - presumably an employer who you worked for in the 12 months immediately prior to the application.

Personally, I think you have been rightly refused and that an appeal will fail - however if you have 12 months to spend on an appeal that is up to you.

AS020

We submitted 8 months of payslips because we thought that 6 months is the requirement (2 months extra in case just like we would have submitted 14 months if we knew the requirement was 12 months of payslips). We thought we'd be asked for missing documents because the customer care confirmed this when we called them. If we have to pay for the customer care to give us wrong information, this is outright scamming. There is absolutely no other way to contact UKVI other than them and then when we do, we get wrong information.

AS020

At the time I knew about Category A and B but had not done my research well enough to know that we need to provide 12 months of payslips for Category B. We submitted the current employer letter because as it says on their website, we only need to submit a letter from 'an employer'. The missing 4 months of payslips would have made all the difference only if they had asked for it as we were told by the customer care whom we rang not once but twice. They absolutely had to believe that the missing documents would have made all the difference.

SanDiegogirl

??? so why not apply under Cat A?

I

morpeth

the IHS paymet can be made after the initial application ?

AS020

Category B because my sponsor changed jobs less than 6 months before the application date