Tired of waiting - still no decision
Aug 5th 2019, 11:51 pm
#21
Forum Regular
Joined: May 2019
Posts: 41
Re: Tired of waiting - still no decision
Another email from them.
Your application is currently undergoing extended checks and so we are unable to give you a timescale for completion.
UKVI is keen to continually review and improve its service to our customers. To help us to do so we would be grateful if you could complete our customer contact survey by visiting https://www.homeofficesurveys.homeof...ov.uk/s/2DT8W/
If you have any further enquiries, please visit our website at www.GOV.UK
Your application is currently undergoing extended checks and so we are unable to give you a timescale for completion.
UKVI is keen to continually review and improve its service to our customers. To help us to do so we would be grateful if you could complete our customer contact survey by visiting https://www.homeofficesurveys.homeof...ov.uk/s/2DT8W/
If you have any further enquiries, please visit our website at www.GOV.UK
Aug 6th 2019, 4:52 am
#22
Concierge
Joined: Jan 2013
Location: Western Australia
Posts: 21,137
Re: Tired of waiting - still no decision
Another email from them.
Your application is currently undergoing extended checks and so we are unable to give you a timescale for completion.
UKVI is keen to continually review and improve its service to our customers. To help us to do so we would be grateful if you could complete our customer contact survey by visiting https://www.homeofficesurveys.homeof...ov.uk/s/2DT8W/
If you have any further enquiries, please visit our website at www.GOV.UK
Aug 6th 2019, 10:22 am
#23
Forum Regular
Joined: May 2019
Posts: 41
Re: Tired of waiting - still no decision
Hi Jenny, sorry to hear that you're still waiting for a decision. You mentioned earlier about needing your passport - I know this won't help you now but it may assist others reading this thread in the future. Bangkok VFS Global offers a 'keep my passport when applying' service for THB 2650, which allows you to retain your passport while your application is being processed https://www.vfsglobal.co.uk/th/en/pr...-when-applying
Aug 17th 2019, 10:50 am
#24
Just Joined
Joined: Jul 2019
Posts: 1
Re: Tired of waiting - still no decision
hey we same timeline any update from your case ??
mine biometric was 8 April with one not straight forward emailemail? no updates after this email still waiting
Aug 20th 2019, 9:20 am
#26
Just Joined
Joined: Jul 2019
Posts: 29
Re: Tired of waiting - still no decision
My son starts on 4th September which is looking unlikely. I paid priority service for my husband and son (applying from Jamaica). Bio-metrics were done on 4th July. Is Jamaica considered "high risk".
Aug 20th 2019, 12:03 pm
#27
Forum Regular
Joined: May 2019
Posts: 41
Re: Tired of waiting - still no decision
I’m Nepalese Grow up in Hong Kong and I have a Hong Kong passport I wonder what excuse they have !!
Sep 1st 2019, 11:25 pm
#29
Just Joined
Joined: Aug 2019
Posts: 11
Re: Tired of waiting - still no decision
This is ridiculous! Why don’t they hire and train more people to be caseworkers to keep up with the volumes of applications!!! It’s not fair for families to be separated because they can’t manage the applications in a timely manner
Sep 1st 2019, 11:33 pm
#30
Joined: Feb 2012
Location: Not in Paris
Posts: 18,186
Re: Tired of waiting - still no decision
It has nothing to do with the number of caseworkers rather the third parties that your ECO has to rely on to complete the appropriate background checks.
