Decision made - supporting documents not returned
May 30th 2019, 2:04 pm
#1
Forum Regular
Thread Starter
Joined: May 2019
Posts: 37
Decision made - supporting documents not returned
My wife got an sms today saying her spouse visa was ready for collection, but the supporting documents have not been returned to me (TB certificate, English certificate, marriage certificates etc).. is this normal?
May 31st 2019, 2:34 am
#2
Joined: Feb 2012
Location: Not in Paris
Posts: 18,193
Re: Decision made - supporting documents not returned
Yes.
May 31st 2019, 4:01 pm
#3
Just Joined
Joined: May 2019
Posts: 8
Re: Decision made - supporting documents not returned
Hi 60minuteman , I think I remember that we both applied for priority settlement visas around the same time. Can I ask you a couple of questions relating to the collection of your supporting docs and visa?
Did you receive a "decision has been made" email from UKVI in Sheffield and if so, how long after that did the VFS contact you to pick up your visa? Also, did you specifically select to pick up your visa from the VFS office instead of having it returned by mail? I don't think we specified anything and I assumed we'd just get everything (visas and supporting docs) back in the return-shipment package for which we included a pre-paid envelope.
I received my "decision made" email on Monday (which I thought was odd because it was a holiday in both the UK and US where we live) and we haven't seen any our return-label tracking shows no activity since then. Wondering whether that's normal and whether we also need to be looking out for further communication from the VFS office.
Thanks in advance for your help and congratulations on getting approved!
Did you receive a "decision has been made" email from UKVI in Sheffield and if so, how long after that did the VFS contact you to pick up your visa? Also, did you specifically select to pick up your visa from the VFS office instead of having it returned by mail? I don't think we specified anything and I assumed we'd just get everything (visas and supporting docs) back in the return-shipment package for which we included a pre-paid envelope.
I received my "decision made" email on Monday (which I thought was odd because it was a holiday in both the UK and US where we live) and we haven't seen any our return-label tracking shows no activity since then. Wondering whether that's normal and whether we also need to be looking out for further communication from the VFS office.
Thanks in advance for your help and congratulations on getting approved!
May 31st 2019, 4:36 pm
#4
Forum Regular
Thread Starter
Joined: May 2019
Posts: 37
Re: Decision made - supporting documents not returned
Hi 60minuteman , I think I remember that we both applied for priority settlement visas around the same time. Can I ask you a couple of questions relating to the collection of your supporting docs and visa?
Did you receive a "decision has been made" email from UKVI in Sheffield and if so, how long after that did the VFS contact you to pick up your visa? Also, did you specifically select to pick up your visa from the VFS office instead of having it returned by mail? I don't think we specified anything and I assumed we'd just get everything (visas and supporting docs) back in the return-shipment package for which we included a pre-paid envelope.
I received my "decision made" email on Monday (which I thought was odd because it was a holiday in both the UK and US where we live) and we haven't seen any our return-label tracking shows no activity since then. Wondering whether that's normal and whether we also need to be looking out for further communication from the VFS office.
Thanks in advance for your help and congratulations on getting approved!
Did you receive a "decision has been made" email from UKVI in Sheffield and if so, how long after that did the VFS contact you to pick up your visa? Also, did you specifically select to pick up your visa from the VFS office instead of having it returned by mail? I don't think we specified anything and I assumed we'd just get everything (visas and supporting docs) back in the return-shipment package for which we included a pre-paid envelope.
I received my "decision made" email on Monday (which I thought was odd because it was a holiday in both the UK and US where we live) and we haven't seen any our return-label tracking shows no activity since then. Wondering whether that's normal and whether we also need to be looking out for further communication from the VFS office.
Thanks in advance for your help and congratulations on getting approved!
We have had no emails only an SMS text to my girlfriend saying the decision was made and it is ready for collection. We paid for the courier service so expect her to receive it sometime next week. I have not had any supporting documents returned but would be expecting them soon.
May 31st 2019, 6:03 pm
#5
Just Joined
Joined: May 2019
Posts: 8
Re: Decision made - supporting documents not returned
Ah sorry to jump the gun, I assumed that if the email said the visa was ready for collection then you'd have been approved! Sounds like good luck is in order instead!
Just in case anyone else is reading this and experiencing a similar situation, I will mention that literally an hour after I sent my initial reply to you, our visas and supporting documents arrived on my doorstep.
It was delivered by UPS, not using the FedEx return envelope that we had supplied. In fact, the FedEx envelope was neatly folded and returned along with our docs 
All's well that ends well though! Good luck to all.
Just in case anyone else is reading this and experiencing a similar situation, I will mention that literally an hour after I sent my initial reply to you, our visas and supporting documents arrived on my doorstep.
It was delivered by UPS, not using the FedEx return envelope that we had supplied. In fact, the FedEx envelope was neatly folded and returned along with our docs All's well that ends well though! Good luck to all.
May 31st 2019, 6:36 pm
#6
Concierge
Joined: Apr 2001
Posts: 46,388
Re: Decision made - supporting documents not returned
Hi ABC, we don't actually know the decision yet, it could still be a refusal.
We have had no emails only an SMS text to my girlfriend saying the decision was made and it is ready for collection. We paid for the courier service so expect her to receive it sometime next week. I have not had any supporting documents returned but would be expecting them soon.
We have had no emails only an SMS text to my girlfriend saying the decision was made and it is ready for collection. We paid for the courier service so expect her to receive it sometime next week. I have not had any supporting documents returned but would be expecting them soon.
May 31st 2019, 7:46 pm
#8
Forum Regular
Thread Starter
Joined: May 2019
Posts: 37
Re: Decision made - supporting documents not returned
Ah sorry to jump the gun, I assumed that if the email said the visa was ready for collection then you'd have been approved! Sounds like good luck is in order instead!
Just in case anyone else is reading this and experiencing a similar situation, I will mention that literally an hour after I sent my initial reply to you, our visas and supporting documents arrived on my doorstep. It was delivered by UPS, not using the FedEx return envelope that we had supplied. In fact, the FedEx envelope was neatly folded and returned along with our docs
All's well that ends well though! Good luck to all.
Just in case anyone else is reading this and experiencing a similar situation, I will mention that literally an hour after I sent my initial reply to you, our visas and supporting documents arrived on my doorstep.
It was delivered by UPS, not using the FedEx return envelope that we had supplied. In fact, the FedEx envelope was neatly folded and returned along with our docs All's well that ends well though! Good luck to all.
