Applying for New UK Passport

Old Apr 29th 2019, 2:54 pm
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Default Applying for New UK Passport

Hi all,

I'm in Italy. Getting conflicting answers from HM Passport Office web helpline. I want to apply for a new passport (renewal) and need to check which ID I should send.

The first adviser said I need address proof, the second said I didn't because Italy is a Group 1 country, so I just have to send my old passport after I apply online.

I want to believe the second one, but was wondering if anyone had experience?

Cheers all.
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Old Apr 29th 2019, 3:09 pm
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Default Re: Applying for New UK Passport

Originally Posted by Gobobo View Post
Hi all,

I'm in Italy. Getting conflicting answers from HM Passport Office web helpline. I want to apply for a new passport (renewal) and need to check which ID I should send.

The first adviser said I need address proof, the second said I didn't because Italy is a Group 1 country, so I just have to send my old passport after I apply online.

I want to believe the second one, but was wondering if anyone had experience?

Cheers all.
When you apply on-line it tells you exactly what you need to provide.
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Old Apr 29th 2019, 3:10 pm
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Default Re: Applying for New UK Passport

I am not from an EU country but when I applied for my first UK passport, I didn't have to provide address proof. I just had to send my foreign passport and naturalisation certificate.
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Old Apr 29th 2019, 3:13 pm
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Default Re: Applying for New UK Passport

Okay thanks you lovely, lovely people! Mwah! Mwah!

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Old Apr 29th 2019, 7:13 pm
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Default Re: Applying for New UK Passport

Originally Posted by bookerw100 View Post
I am not from an EU country but when I applied for my first UK passport, I didn't have to provide address proof. I just had to send my foreign passport and naturalisation certificate.
Presumably you were living in the UK. The OP is in Italy.
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Old May 2nd 2019, 12:21 am
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Default Re: Applying for New UK Passport

Your documentary requirements depend on your place of birth and current passport/ place of residence. The online application is the best way to go - it cleartly tells you what you need to submit . I had a passport from a group 1 country but was born in a group 3 country . I had to submit two additional pieces of address proof but still had a 3-day the around on application for my first British passport , same as that for another applicant born in a group 1 country at the same time .
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